Dear Robin, thank you so much for share your opinion.For us is a pleasure to know that your stay with your family in Petit Palace Arenal have been amazing.Thank you for your nice words, will be a pleasure to receive you again in another occasion.Best regards,

Muchas gracias María por darnos a conocer su opinión sobre la estancia. Un placer que nos comente que todo ha estado de su gusto y saber que se ha marchado con una grata experiencia.Esperamos poder volver a darle la bienvenida.Un cordial saludo,

Estimada Maritere,Muchas gracias por darnos a conocer su opinión.Nos alegramos de que se haya sentido cómoda y le haya encantado nuestra ubicación.Será un placer volver a darle la bienvenida.No dude en ponerse en contacto con nosotros para ayudarle con su próximo estancia.Un saludo,

Estimado Wildaliz,Muchas gracias por darnos a conocer su opinión. Estamos encantados de recibir tan fantástica puntuación. Nos alegramos de que nuestro hotel le gustase y se marche con tan buena sensación.Esperamos poder volver a darle la bienvenida. Un cordial slaudo,

Estamada Marielmira,Muchas gracias por haberse alojado con nosotros.Nos alegramos de que su estancia haya sido agradable y esperamos poder volver a darle la bienvenida. Esperamos que haya tenido un buen viaje de regreso,Saludos,

Dear Eduardo,Thank you so much for share your opinion. We are happy to know that your stay have been fantastic and our location have been perfect to enjoy the city.We hope to receive you again in Petit Palace.Best regards,

Estimada Lorena,Gracias por su valoración, nos alegramos de que califique su estancia con nosotros tan positivamente y esperamos poder volver a darle la bienvenida en otra futura ocasión.Un cordial saludo,

Estimada Rosa,Muchas gracias por darnos a conocer su opinión.Nos alegra saber que se ha marchado con una grata sensación y ha difrutado.Esperamos poder volver a darle la bienvenida en Petit Palace ArenalUn cordial saludo,

Dear Yanira,Thanks a lot for your review.I'm happy to know that your stay have been great to take a break. We hope to receive you in another occasion.Best regards,

Estimado Manuel,Muchas gracias por su opinión,Un placer saber que ha disfrutado de la estancia y todo ha sido de su gusto. Esperamos poder volver a darle la bienvenida en Petit Palace Arenal,Un cordial saludo,

Dear Barbara,Thank you for share your opinion.We are really happy to know that our staff was helpful with you and the provided you a great attention.Our location is fantastic to visit by foot the most importants streets and areas in Madrid.Will be a pleasure to receive you again in Petit Palace Arenal. Regards,

Estimado Hector,Nos alegramos de que haya tenido una grata estancia en nuestro hotel y esperamos poder volver a recibirle.Un cordial saludo,

Dear Ricardo,Thank you for choosing us for your stay in Madrid. We are very happy to know that we have met your needs and expectations in all aspects. We greatly appreciate the fact that you value our staff so highly, this aspect is very important to us. We hope to welcome you again in the future.Greetings,Alberto Gutierrez-Guest Service

Dear Yuliya,Thank you for choosing us for your stay in Madrid. We are very happy to know that we have met your needs and expectations in all aspects. We greatly appreciate the fact that you value our staff so highly, this aspect is very important to us.We hope to welcome you again in the future.Greetings,Alberto Gutierrez-Guest Service

Dear Karla,First of all, thank you for taking the time to share your comments with us. The comments of our guests are the best basis we have to continue doing everything possible to make our guests feel at home. It is a pleasure to see that your stay with us was generally positive and that you noticed the treatment you received from our staff.I am also happy to see that the room you stayed in and its layout met your expectations and that our central location helped you make the most of your time.We are delighted that you enjoyed your stay in Madrid with us and we hope that you come back again very soon, we will be delighted to welcome you again.Greetings,Alberto Gutierrez-Guest Service

Estimado Ramon,En primer lugar, gracias por tomarse el tiempo para compartir sus comentarios con nosotros. Los comentarios de nuestros huéspedes son la mejor base que tenemos para seguir haciendo todo lo posible para que nuestros huéspedes se sientan como en casa. Es un placer ver su estancia con nosotros fue en general positiva y que notó el trato que recibió de nuestro personal.También me alegra ver que la habitación en la que se hospedó y su distribución cumplió con sus expectativas y que nuestra céntrica ubicación ayudó a aprovechar al máximo su tiempo.Estamos encantados de que haya disfrutado su estancia en Madrid con nosotros y esperamos que vuelva a repetir muy pronto, estaremos encantados de recibirle de nuevo.Un saludo,Alberto Gutierrez-Guest Service

Dear Sonia,First of all, thank you for taking the time to share your comments with us. The comments of our guests are the best basis we have to continue doing everything possible to make our guests feel at home. It is a pleasure to see that your stay with us was generally positive and that you noticed the treatment you received from our staff.I am also happy to see that the room you stayed in and its layout met your expectations and that our central location helped you make the most of your timeSonia, I hope to welcome you again on your future visit to the city and I remain at your disposal.Kind regards,Alberto Gutierrez-Guest Service

Dear Carol,Thank you very much for her words and letting us know her opinion.We are glad that you loved our location, it is really perfect for visiting the main streets of Madrid. We are glad that you liked the bathroom and we encourage you to try our buffet breakfast service another time. It is very varied and we are sure that you might love it.We are sorry if the size seemed small, depending on our distribution it may vary a little, there are some more spacious than others but in general our size is similar.We hope to welcome you again on another occasion.Regards,Sonia Fernández

Dear Meghan,First of all, thank you for taking the time to share your comments with us. The comments of our guests are the best basis we have to continue doing everything possible to make our guests feel at home. It is a pleasure to see that your stay with us was generally positive and that you noticed the treatment you received from our staff.I am also happy to see that the room you stayed in and its layout met your expectations and that our central location helped you make the most of your time.Meghan, I hope to welcome you again on your future visit to the city and I remain at your disposal.Sincerely,Alberto Gutierrez-Guest Service

Dear Tammy, Thank you very much for share your opinion about your stay. We are happyo to know that our staff was helpful and our location was great to visit the most importants monuments.We hope to receive you in another occasion.Best regards,Sonia Fernández, Experience Manager

The opinion of our customers is essential to continue improving.We are very happy that you enjoyed your trip to Madrid, our goal is to make our guests feel at home, offering them a comfortable stay and the best service.We regret not having fully met your expectations in terms of room design.Tell you that all rooms have a small refrigerator, it is inside the closet.in reference to the noise of the building, it is a historic building, the staircase is the original of the building, it is protected by heritage and cannot be changed, even so you can rest easy, the safety of our clients and employees is a priority, the building, including elevator pass periodic controls.Despite this small inconvenience, we are glad to see that your stay with us in general has been good and that our central location helped you make the most of your time.We hope to see you again soon.Best Regards..Alberto Gutierrez-Guest Service.

Dear Sayan, Thank you for your trust in Petit Palace Arenal and for sharing your fantastic experience with us. It is a pleasure to know that you enjoyed your stay, especially for the wonderful location that we are fortunate to have, as well as the fantastic breakfast that every day our colleague Ruth prepares with love for our guests. We hope to see you again very soon, Best regards, Sonia FernandezExperience ManagerPetit Palace Arenal

Estimada Karla, Gracias por la confianza depositada en Petit Palace Arenal durante su estancia en Madrid y por compartir su experiencia. Nos hace muy felices saber que disfrutó de su estancia con nosotros, especialmente por nuestra distinguida y céntrica ubicación, cerca de todos los monumentos históricos, artísticos y turísticos importantes en la zona. Esperamos poder volver a darle la bienvenida muy pronto. Un saludo, Sonia Fernández, Experience ManagerPetit Palace Arenal

Dear gregory, thank you very much for choosing Petit Palace Arenal to stay in Madrid.For us is a pleasure to know that your stay have been fantastic and our location was great for you.We are sorry regarding the Air conditioner problem, but we try to gave you a solution. The engine overheated and stopped for safety. Thsank you for your nice words towards our staff.We hope to receive you in another ocassion. Best regards,Sonia Fernández

Dear Hector,First of all, thank you for taking the time to share your comments with us. The comments of our guests are the best basis we have to continue doing everything possible to make our guests feel at home.We are very sorry for the inconvenience that the air conditioning malfunction may have caused you.We will talk to our maintenance service to see how we can improve and that something like this does not happen again. Despite this, we are glad to see that your stay with us was generally positive and that you appreciated the treatment you received from our staff.Also that our central location helped make the most of your timeHector, I hope to welcome you again on your future visit to the city and I remain at your disposal.RegardsAlberto Gutierrez-Guest Service

.Dear Helen,First of all, thank you for taking the time to share your comments with us. The comments of our guests are the best basis we have to continue doing everything possible to make our guests feel at home. It is a pleasure to see that your stay with us was generally positive and that you noticed the treatment you received from our staff, especially from Sonia and Miguel.I am also glad to see that the room you stayed in and its layout met your expectations and that our central location helped you make the most of your time.Helen, I look forward to welcoming you back on your future visit to the city and I remain at your disposal.

Dear Karla,First of all, thank you for taking the time to share your comments with us. The comments of our guests are the best basis we have to continue doing everything possible to make our guests feel at home.It is true that getting to the hotel by car without knowing the city can be a bit complicated, keep in mind that many areas of the center are pedestrianized.But we are glad to see that our colleagues managed to guide you. It is a pleasure to see that your stay with us was generally positive and that you noted the treatment you received from our staff.I am also glad to see that the room you stayed in and its layout met your expectations and that our central location helped you make the most of your time.Karla, I hope to welcome you again on your future visit to the city and I remain at your disposal.Regards,Alberto Gutierrez-Guest Service

Dear Oscar, thank you so much for choosing Petit Palace Arenal for your stay in Madrid and let us know your opinion.We are happy to know that our location was perfect for you. We are sorry regarding your opinion about don't come back in the future. We always try to assign you to rooms in which you will be comfortable and we will check again if the air is not cool enough. We hope you had a good trip back.Best regards,Sonia Fernández, Experience Manager

Lieber Johan,Zunächst einmal vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Kommentare mit uns zu teilen. Die Kommentare unserer Gäste sind für uns die beste Grundlage, weiterhin alles zu tun, damit sich unsere Gäste wie zu Hause fühlen. Es ist eine Freude zu sehen, dass Ihr Aufenthalt bei uns insgesamt positiv war.Ich freue mich auch, dass das Zimmer, in dem Sie übernachtet haben, und seine Aufteilung Ihren Erwartungen entsprochen haben und dass unsere zentrale Lage Ihnen dabei geholfen hat, das Beste aus Ihrer Zeit zu machen.Johan, ich hoffe, Sie bei Ihrem zukünftigen Besuch in der Stadt wieder begrüßen zu dürfen und stehe Ihnen weiterhin zur Verfügung.Mit freundlichen Grüße,Alberto Gutierrez-Guestservice

Dear Maliha,First of all, thank you for taking the time to share your comments with us. The comments of our guests are the best basis we have to continue doing everything possible to make our guests feel at home. It is a pleasure to see that your stay with us was generally positive and that you appreciated the treatment you received from our staff.I am also happy to see that the room you stayed in and its layout met your expectations and that our central location helped you make the most of your time.We are delighted that you enjoyed your stay in Madrid with us and we hope that you will come back again very soon, we will be delighted to receive you again.Regards,Alberto Gutierrez-Guest Service

Dear Natacha,First of all I would like to thank you for the trust you have placed in our establishment by choosing us from among all those in Madrid for your stay in the city, as well as the time you have taken to leave us your comment and your valuable impressions, which I assure you will help us to improve the experience of our guests.The most satisfactory for us is to know that you have appreciated the levels of service our staff provide and also that the room you stayed in was to your liking and that you were able to rest comfortably.I am equally pleased to see that you were able to make the most of your time in the city thanks to our central and enviable location.Natacha, with the desire to welcome you again on your next visit to the city of Madrid, we remain at your disposal.Warm regards from Madrid,yours sincerely,Pedro TelerExperience Manager Hotel Petit Palace Puerta del Sol

Estimado Francisco,En primer lugar, gracias por tomarse el tiempo para compartir sus comentarios con nosotros. Los comentarios de nuestros huéspedes son la mejor base que tenemos para seguir haciendo todo lo posible para que nuestros huéspedes se sientan como en casa. Es un placer ver su estancia con nosotros fue en general positiva y que notó el trato que recibió de nuestro personal.También me alegra ver que la habitación en la que se hospedó y su distribución cumplió con sus expectativas y que nuestra céntrica ubicación ayudó a aprovechar al máximo su tiempo.Francisco, espero darle la bienvenida nuevamente en su futura visita a la ciudad y quedo a su disposición.Alberto Gutierrez-Guest Service

Dear Abelardo,First of all I would like to thank you for have choosed our hotel for your stay in Madrid city and also for the time spent writing this great review.Im glad to see that you had a marvellous stay with us and that you have enjoyed it. Thank you so much for your warm words of the service provided by all our staffWe hope that on your next visit to Madrid you will choose us again as your hotel to make your experience even more memorable, here you have your second home.Warm regards from Madrid,yours sincerely,Pedro TelerExperience ManagerHotel Petit Palace Arenal

Estimado Michael,Muchas gracias por su tan buena valoración sobre su estancia en nuestro establecimiento, estaremos esperando su próxima visita con los brazos abiertos.Un saludo,Pedro TelerExperience ManagerHotel Petit Palace Arenal

Dear Limir,We are very proud to see that you loved your experience staying at our establishment and that you were able to make the most of your time in the city thanks to our central location.I am also happy to know that the highlight of your stay was the treatment received by all our staff, as I assure you that we always strive to offer all our guests the closest and most personalised treatment possible.Limin, here is your second home for when you want to make your next trip to the city, we will be waiting for you with open arms.Sincerely yours,Pedro TelerExperience ManagerPetit Palace Arenal

Dear Clara,First of all I would like to thank you for the trust you have placed in our establishment by choosing us from among all those in Madrid for your stay in the city, as well as the time you have taken to leave us your comment and your valuable impressions, which I assure you will help us to improve the experience of our guests.The most satisfactory for us is to know that you have appreciated the levels of service our staff provide, especially by Juan Carlos, and also that the room you stayed in was to your liking and that you were able to rest comfortably.I am equally pleased to see that you were able to make the most of your time in the city thanks to our central and enviable location.Clara, with the desire to welcome you again on your next visit to the city of Madrid, we remain at your disposal.Warm regards from Madrid,yours sincerely,Pedro TelerExperience ManagerHotel Petit Palace Arenal

Estimada Mercedes,En primer lugar, gracias por tomarse el tiempo para compartir sus comentarios con nosotros. Los comentarios de nuestros huéspedes son la mejor base que tenemos para seguir haciendo todo lo posible para que nuestros huéspedes se sientan como en casa. Es un placer ver su estancia con nosotros fue en general positiva y que notó el trato que recibió de nuestro personal.También me alegra ver que la habitación en la que se hospedó y su distribución cumplió con sus expectativas y que nuestra céntrica ubicación ayudó a aprovechar al máximo su tiempoMercedes, espero darle la bienvenida nuevamente en su futura visita a la ciudad y quedo a su disposición.Alberto Gutierrez-Guest Service

Dear Jaime,First of all I would like to thank you for the trust you have placed in our establishment by choosing us from among all those in Madrid for your stay in the city, as well as the time you have taken to leave us your comment and your valuable impressions, which I assure you will help us to improve the experience of our guests.The most satisfactory for us is to know that you appreciate the levels of service our staff provide and also that you enjoyed our centrical location within walking distance of all the most important points of the city.Jaime, we hope that on your next visit to Madrid you will choose us again as your hotel to make your experience even more memorable, here you have your second home.Kind regards,Yours sincerely,Pedro Teler Experience Manager Hotel Petit Palace Arenal

Dear Lindsey,First of all I would like to thank you for the trust you have placed in our establishment by choosing us from among all those in Madrid for your stay in the city, as well as the time you have taken to leave us your comment and your valuable impressions, which I assure you will help us to improve the experience of our guests.The most satisfactory for us is to know that you have appreciated the levels of service our staff provide and also that the room you stayed in was to your liking and that you were able to rest comfortably.I am equally pleased to see that you were able to make the most of your time in the city thanks to our central and enviable location.Lindsey, with the desire to welcome you again on your next visit to the city of Madrid, we remain at your disposal.Warm regards from Madrid,yours sincerely,Pedro TelerExperience ManagerHotel Petit Palace Arenal

Estimada Maria,En primer lugar, gracias por tomarse el tiempo para compartir sus comentarios con nosotros. Los comentarios de nuestros huéspedes son la mejor base que tenemos para seguir haciendo todo lo posible para que nuestros huéspedes se sientan como en casa. Es un placer ver su estancia con nosotros fue en general positiva y que notó el trato que recibió de nuestro personal.También me alegra ver que la habitación en la que se hospedó y su distribución cumplió con sus expectativas y que nuestra céntrica ubicación ayudó a aprovechar al máximo su tiempo.Maria, espero darle la bienvenida nuevamente en su futura visita a la ciudad y quedo a su disposición.Saludos cordiales,Alberto Gutiérrez-Guest Service

Dear Yelena,First of all, thank you for taking the time to share your comments with us. The comments of our guests are the best basis we have to continue doing everything possible to make our guests feel at home. It is a pleasure to see that your stay with us was generally positive and that you appreciated the treatment you received from our staff.I am also glad to see that the room you stayed in and its layout met your expectations and that our central location helped you make the most of your time.Yelena, I hope to welcome you again on your future visit to the city and I remain at your disposal.Kind regards,Alberto Gutierrez-Guest Service

Dear Heidi,First of all I would like to thank you for have choosed our hotel for your stay in Madrid city and also for the time spent writing this great review.The most satisfactory for us is to know that you have appreciated the levels of service our staff provide and also that the room you stayed in was to your liking and that you were able to rest comfortably.I am equally pleased to see that you were able to make the most of your time in the city thanks to our central and enviable location.Heidi, we hope that on your next visit to Madrid you will choose us again as your hotel to make your experience more memorable, here you have your second home.Kind regards from Madrid,yours sincerely,Pedro TelerExperience ManagerHotel Petit Palace Arenal

Dear Hurman,First of all, thank you for taking the time to share your comments with us. The comments of our guests are the best basis we have to continue doing everything possible to make our guests feel at home. It is a pleasure to see that your stay with us was generally positive and that you appreciated the treatment you received from our staff.I am also glad to see that the room you stayed in and its layout met your expectations and that our central location helped you make the most of your time.Hurman, I hope to welcome you back on your future visit to the city and I remain at your disposal.Kind regards,Alberto Gutierrez-Guest Service

Dear Maximo,First of all I would like to thank you for the trust you have placed in our establishment by choosing us from among all those in Madrid for your stay in the city, as well as the time you have taken to leave us your comment and your valuable impressions, which I assure you will help us to improve the experience of our guests.The most satisfactory for us is to know that you have appreciated the levels of service our staff provide and also that the room you stayed in was to your liking and that you were able to rest comfortably.I am equally pleased to see that you were able to make the most of your time in the city thanks to our central and enviable location.Maximo, with the desire to welcome you again on your next visit to the city of Madrid, we remain at your disposal.Warm regards from Madrid,yours sincerely,Pedro TelerExperience ManagerHotel Petit Palace Arenal

Dear Rowena,First of all I would like to thank you for the trust you have placed in our establishment by choosing us from among all those in Madrid for your stay in the city, as well as the time you have taken to leave us your comment and your valuable impressions, which I assure you will help us to improve the experience of our guests.The most satisfactory for us is to know that you appreciate the levels of service our staff provide and also that you enjoyed our centrical location within walking distance of all the most important points of the city.Kind regards,Yours sincerely,Pedro Teler Experience Manager Hotel Petit Palace Arenal

Dear Sofia,First of all I would like to thank you for the trust you have placed in our establishment by choosing us from among all those in Madrid for your stay in the city, as well as the time you have taken to leave us your comment and your valuable impressions, which I assure you will help us to improve the experience of our guests.The most satisfactory for us is to know that you appreciate the levels of service our staff provide and also that you enjoyed our centrical location within walking distance of all the most important points of the city.Sofía, we hope that on your next visit to Madrid you will choose us again as your hotel to make your experience even more memorable, here you have your second home.Kind regards,Yours sincerely,Pedro Teler Experience Manager Hotel Petit Palace Arenal

Dear Erwin,First of all I would like to thank you for the trust you have placed in our establishment by choosing us from among all those in Madrid for your stay in the city, as well as the time you have taken to leave us your comment and your valuable impressions, which I assure you will help us to improve the experience of our guests.We are flattered that you have rated us with the highest score in all points, highlighting the treatment received by our staff.Erwin, we hope that on your next visit to Madrid you will choose us again as your hotel to make your experience even more memorable, here you have your second home.Kind regards,yours sincerely,Pedro TelerExperience ManagerHotel Petit Palace Arenal

Estimado Yamel,Ante todo quisiera agradecerle el tiempo que ha dedicado en dejarnos la valoración de su experiencia al haber estado alojado en nuestro hotel. Ha sido un placer poder darle la bienvenida en nuestro establecimiento.Nos agrada saber que la experiencia sobre su estancia con nosotros haya sido plenamente satisfactoria y esperamos poder darle pronto la bienvenida nuevamente, aquí tiene su segunda casa.Reciba un cordial saludo,atentamente,Pedro TelerExperience ManagerHotel Petit Palace Arenal

Dear Mr. Steven, Thank you for taking a few minutes to share your experience.We are glad that you enjoyed your stay in Madrid. We always try to improve our services and facilities. That is why we appreciate your comment so much. Thank you for your kind words about our location.We would love to welcome you again soon.Best Regards,Vicente Álvarez - Experience Manager.

Dear Mr. Rafael,Thank you for taking a few minutes to share your experience.We are glad that you enjoyed your stay in Madrid. We always try to improve our services and facilities. That is why we appreciate your comment so much. Thank you for your kind words about our location, breakfast, facilities and the service received.We would love to welcome you again soon.Best Regards,Vicente Álvarez - Experience Manager.