Ratings based on 209 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
82% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Madrid Spain

Great staff and location.

Posted Nov 3, 2016
Pros: The staff is great. The breakfast can't be beat and reasonable hours!
Cons: Not much👍
Location: Great shopping and food options just a short walk.
Room very comfortable and bathroom excellent. Good space.
Comment from Hotel Management
Nov 4, 2016 by Eugenio, Hotel Management
Dear Al, Thank you very much for your amazing value about your stay in Petit Palace Arturo Soria!!! It is a pleasure to know that you have enjoyed your stay with us and that, the hotel staff, the size of the room and our fantastic location reached your expectations. In your next visit please do not hesitate to contact us and we will make everything perfect! Best regards. Eugenio Buyo Cuspide. Manager
5 out of 5
by A verified traveler

Adoramos!

Posted Oct 11, 2016
Excelente quarto para três pessoas. Ótimo ar condicionado e WiFi muito bom. Café da manhã agradável sem falar na boa vontade e boa educação dos funcionários. Grande vantagem em estar próximo da estação Ciudad Lineal do metrô, com rápido e fácil acesso ao centro de Madrid. vale a pena! Alex, São Paulo
Comment from Hotel Management
Oct 13, 2016 by Eugenio, Hotel Management
Prezado Alex, uito obrigado pelo seu comentário no booking.com! A nossa equipa Petit Palace Arturo Soria aprecia todos os seus comentários e ficamos feliz por saber que teve uma excelente estadia no nosso Hotel e que valora tão positivamente todos os nossos serviços de atendimento. Estamos ansiosos para recebê-lo novamente em breve no Petit Palace! Atenciosamente Eugenio Buyo Cuspide, Manager
4 out of 5
by A verified traveler from Dubai

A good hotel in a safe and quiet area

Posted Oct 11, 2016
Pros: Their breakfast
Cons: Nothing
Location: Remote but accessible by metro, bus and taxi. Not much to do in the area.
Although located a 15 min drive from the center of Madrid, the hotel is very close to the metro. The area is nice and quiet, the staff is very friendly and the breakfast is great with a decent variety. The hotel also offers free bicycles, has good WiFi, a deposit safe and is clean.
Comment from Hotel Management
Oct 13, 2016 by Eugenio, Hotel Management
Dear Ziad, Thank you very much for your amazing value about your stay in Petit Palace Arturo Soria! It is a pleasure to know that you have enjoyed your stay with us and that the hotel staff buffet breakfast, and the rest of our services reached your expectations!!! In your next visit please do not hesitate to contact us and we will make everything perfect for you! Best regards. Eugenio Buyo Cuspide. Manager
4 out of 5
by David

This traveler left a rating score only Posted Sep 1, 2016 on Hotels
3 out of 5
by Ann-Christine from Stockholm

Helt ok hotell. Sov bara en natt åkte sedan vidare

Posted Aug 25, 2016 on Hotels
Roligt sänglösning med en bäddsoffa som blev 3 sängar, en våningssäng och en extra säng.
Comment from Hotel Management
Sep 1, 2016 by General Manager, Hotel Management
Bästa kund, Tack för era positiva kommentarer om vårt hotell! Vi är glada att du haft din vistelse hos oss och hoppas att se tillbaka henne snart. uppmärksamt. Eugenio Buyo Cuspide, Manager
2 out of 5
by jessica from Lima

Posted Aug 21, 2016 on Hotels
El hotel y servicios y cercanías a metro todo bien. Pero olvide mi cargador de celular galaxy s6 al salir y cuando llame a recepción me dijeron que los de limpieza no lo habían reportado. Llame el mismo día eh. Y nada. Eso sí me pareció malo. Mejor servicio con el personal de limpieza.
5 out of 5
by wilfredo from Puerto Rico

2016 vacations

Posted Aug 16, 2016 on Hotels
EXCELLENT HOTEL WITH GOOD LOCATION NEAR CIUDAD LINEAL METRO STATION.
3 out of 5
by Sherri from Spring Hill

Posted Aug 12, 2016 on Hotels
When I booked this hotel, I looked for one within walking distance to a specific location. I do not know if it was the hotel itself or the website that was off, but we were 20 minutes by taxi from our location. I was not thrilled at all. The hotel room itself was VERY small. The staff was friendly and helpful. We flew in from the states and got in much earlier than the check in time. We asked if the rooms were ready (we had 2) and one was but the other was not. We got charged 15 euros for checking in to both rooms early (even though one was already ready). We were all tired from a 10 hour flight and didn't really care. The only other inconvenience was that we didn't have an iron in the room and had to request one. Over all, the hotel was nice. Not one I would stay in again just because it wasn't in a great location.
Comment from Hotel Management
Aug 17, 2016 by General Manager, Hotel Management
Dear Sherri, Thank you very much for your reviews and share with this community your experience in Petit Palace Arturo Soria! Is very important for us to know how has been the stay of our guest because with your notes and suggestions we can improve our serivices and áreas. We hope to see you again at your next visit to Madrid. Thank you very much for visit Petit Palace Hotels!
4 out of 5
by nelson from Cali, Colombia

Visita a Madrid

Posted Aug 9, 2016 on Hotels
Excelente relación calidad-precio. El servicio fue muy cordial y amable en todos los aspectos.
Comment from Hotel Management
Aug 17, 2016 by General Manager, Hotel Management
Estimado Nelson, Gracias por su tiempo y por compartir su experiencia con nosotros y con el resto de los usuarios. Nos alegra mucho que disfrutara de su estancia con nosotros, que la relación calidad precio haya sido de su agrado y sobre todo que el trato reicibido por parte de todo el personal del hotel ha sido muy satisfactorio!!!! Esperamos recibirlo pronto en el hotel!!! Reciba un cordial saludo. Eugenio Buyo Cuspide, Director
4 out of 5
by Carlos Augusto from São Paulo

recomendação para amigos

Posted Jul 30, 2016 on Hotels
Agradável. Preocupação em atende r bem