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Get an overview of this hotel4-star Madrid hotel in Madrid City Centre, near Prado Museum

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Location

Located in Madrid City Centre, this hotel is within 1 mi (2 km) of El Jardin de Serrano, Prado Museum, and El Retiro Park. Plaza Mayor and Thyssen-Bornemisza Museum are also within 2 mi (3 km).

Hotel Features

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and coffee/tea in a common area.

Room Amenities

All 76 soundproofed rooms provide free WiFi, free wired Internet, and iPads. For a bit of entertainment, guests will find LCD TVs with satellite channels, and other amenities include minibars and room service.

Petit Palace Embassy Serrano

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and meeting rooms.

High-speed wired and wireless Internet access is complimentary. 2 meeting rooms are available. This business-friendly hotel also offers tour/ticket assistance, multilingual staff, and coffee/tea in a common area.

Petit Palace Embassy Serrano is a smoke-free property.

  • Babysitting or childcare (surcharge) 
  • Number of meeting rooms - 2 
  • Meeting rooms 2 
  • Free newspapers in lobby 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • 24-hour front desk 
  • Babysitting or childcare 
  • Television in common areas 
  • Elevator/lift 
  • Concierge services 
  • Total number of rooms - 76 
  • Luggage storage 
  • Snack bar/deli 
  • Laundry facilities 
  • Number of floors - 6 
  • Offsite parking discounted rates available 
  • Smoke-free property 
  • Coffee/tea in common areas 
  • Use of nearby fitness center (discount) 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Tours/ticket assistance 
  • Multilingual staff 
  • Restaurant 
  • Safe-deposit box at front desk 
  • 24-hour business center 
  • Conference center 
  • Number of buildings/towers - 1 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Offsite parking discounted rates available

Room Amenities

  • Free cribs/infant beds 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Minibar 
  • Free toiletries 
  • Hair dryer 
  • Bathtub or shower 
  • Soundproofed rooms 
  • Daily housekeeping 
  • Private bathroom 
  • Designer toiletries 
  • Room service (limited hours) 
  • iPad 
  • Heating 
  • Desk 
  • Iron/ironing board (on request) 
  • Blackout drapes/curtains 
  • In-room safe (laptop compatible) 
  • Satellite TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Individually furnished 
  • Individually decorated 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.

El Invernadero - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Reservations are required. Open select days.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include complimentary bicycles.

  • Free bicycles on site 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at midnight

Minimum check-in age is 18

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets stay free

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Pets allowed (no fees)

No rollaway/extra beds available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 15 for adults and EUR 7,5 for children (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Petit Palace Embassy
  • Petit Palace Embassy Serrano
  • Petit Palace Embassy Serrano Hotel
  • Petit Palace Embassy Serrano Hotel Madrid
  • Petit Palace Embassy Serrano Madrid
  • Petit Palace Serrano
  • Petit Palace Embassy Madrid
  • Petit Palace Embassy Hotel Madrid

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Free Gift

Book a stay in a Family Room and receive a complimentary gift for the children upon arrival

Subject to availability.


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