Posted Jul 11, 2016
The hotel has nice amenities, it is clean, in a nice walk-able location, however the pictures are really misleading. If you get a room, like we did, with "views" inside their courtyard BEWARE. You have to keep the black blackouts drapes (yes they are black) closed otherwise anyone with a room across from you can see into your room. Unless the black blackouts are closed you have NO privacy. And then it feels like being in a dungeon with no windows.
Comment from Hotel Management
Jul 18, 2016 by David Brañas, Hotel Management
Dear Frequent Travel.
thank you very much for taking the time needed in publish your review.
We are glad to know that you have enjoyed our location and services.
Concerning the room, we want to let you know that we have several types of rooms (facing Mayor St, the patio or Costanilla de Santiago Street). We kindly ask you to contact the recepction when you have any issue during your stay, in this case we would have show you another room.
We regret the inconveniences caused.
Hoping to welcome you back very soon,
David Brañas | Front Desk Manager