Petit Palace Plaza del Carmen

Photo gallery for Petit Palace Plaza del Carmen

Featured Image
View from Room
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of Petit Palace Plaza del Carmen

Petit Palace Plaza del Carmen

4 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Breakfast available
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Plaza del Carmen, 4, Madrid, Madrid, 28013

Explore the area

  • Popular LocationPlaza Mayor9 min walk
  • Popular LocationRoyal Palace of Madrid14 min walk
  • Popular LocationPrado Museum18 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)17 min drive

Choose dates to view prices

About this area

Madrid

Located in Madrid, Petit Palace Plaza del Carmen is in the city center and near a metro station. Lope de Vega Theatre and Prado Museum are cultural highlights, and some of the area's notable landmarks include Plaza Mayor and Puerta del Sol. Looking to enjoy an event or a game? See what's going on at Santiago Bernabeu Stadium or Las Ventas. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests appreciate the hotel's central location.

What's nearby

  • Preciados Street - 2 min walk
  • Fnac - 3 min walk
  • Plaza Mayor - 9 min walk
  • Royal Palace of Madrid - 14 min walk
  • Prado Museum - 18 min walk

Getting around

  • Gran Via Station - 4 min walk
  • Madrid Recoletos Station - 19 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive

Restaurants

  • Mu! El Placer De La Carne — 2 min walk
  • + k copas — 2 min walk
  • Artemisa — 2 min walk
  • DNorte — 2 min walk
  • El Gaucho — 2 min walk

About this property

Petit Palace Plaza del Carmen

4-star Madrid hotel in Madrid Centro, walk to Gran Via Street
Along with coffee/tea in a common area, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. All 42 soundproofed rooms provide free WiFi, free wired Internet, and minibars. For a bit of entertainment, Smart TVs come with digital channels, and guests will also find room service and hair dryers.
Petit Palace Plaza del Carmen offers 42 accommodations with minibars and laptop-compatible safes. Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Offsite parking for EUR 25 per day; discounts available

Food and drink

  • Continental breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 9 for adults and EUR 9 for children
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Digital channels
  • Smart TV

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Children 2 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for EUR 55 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 9 for adults and EUR 9 for children (approximately)
  • Nearby parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 55 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

Property is also known as

Hotel Petit Palace Plaza del Carmen
Hotel Petit Palace Plaza del Carmen Madrid
Petit Palace Plaza del Carmen
Petit Palace Plaza del Carmen Madrid
Hotel Petit Palace Plaza Carmen Madrid
Hotel Petit Palace Plaza Carmen
Petit Palace Plaza Carmen Madrid
Petit Palace Plaza Carmen
Petit Palace Plaza Carmen Hotel Madrid
Petit Palace Plaza Carmen Hotel
Petit Plaza Del Carmen Madrid
Petit Palace Plaza del Carmen Hotel
Petit Palace Plaza del Carmen Madrid
Petit Palace Plaza del Carmen Hotel Madrid

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 306 out of 757 reviews
5 - Excellent 40%
Rating 4 - Good. 315 out of 757 reviews
4 - Good 42%
Rating 3 - Okay. 97 out of 757 reviews
3 - Okay 13%
Rating 2 - Poor. 29 out of 757 reviews
2 - Poor 4%
Rating 1 - Terrible. 10 out of 757 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent and I'd happily recommend it. The room was clean and spacious, the beds were comfortable, and the location was ideal to explore Madrid's city center conveniently without need of transportation.
Stayed 2 nights in Nov 2021

1/5 Terrible

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not stay at this property because it was closed due to the Covid pandemic. Our reservation was transferred to a sister property called Petit Palace at Plaza del Peine
Stayed 2 nights in Aug 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great room, clean, friendly staff and very centrally located. We walked everywhere. Close to plaza mayor and puerto del sol. Cool history on the hotel as well
Stayed 2 nights in Aug 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is closed!
What stay? Booked in the morning and paid in full for three days in advance. Showed up that evening to find the hotel door chained and graffiti on the exterior. Another guest outside was equally perplexed as he had booked through another source. While I did find a email from the hotel directing me to another nearby property, did not receive it before I’d booked an alternate hotel.
Stayed 3 nights in Jul 2021

3/5 Okay

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2021