Ratings based on 330 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Aug 13, 2016
Wonderful staff, great location, pure wifi, amazing service
Comment from Hotel Management
Aug 16, 2016 by María, Hotel Management
Dear client: We would like to thank you for having chosen our hotel for your recent stay in Madrid and for taking the time to review our hotel. We are glad to know you enjoyed the hotel location and that our staff have contributed to improve your stay. We are looking forward to hearing from you again. Best regards, María Romero (Front Desk Manager)
4 out of 5
by A verified traveler

Great location and excellent customer service

Posted Aug 10, 2016
The hotel us extremely well located is modern aiming at young audienced. Has lots of light fixtures in room including a blue light under the bed.. The Room has a good size and bed and pillows are comfortable. There are lots of nice restaurants and cafes nearby were you can have breakfast. The only CON is the air freshener they use in the lobby it smells terrible ( floral) and it is very strong. We mentioned this to the concierge.. It is the only thing that we did not found pleasant about this hotel. Good price considering the excellent location
Comment from Hotel Management
Aug 16, 2016 by Gemma, Hotel Management
Dear Client: We would like to thank you for having chosen our hotel for your recent stay in Madrid and for taking the time to review our hotel. We are glad to know you enjoyed the hotel location and that our services have contributed to improve your stay. We will have a look to the smell you are referring to. We are looking forward to hearing from you again. Best regards, Gemma de Tera General Manager
3 out of 5
by A verified traveler

Functional, affordable hotel

Posted Jul 12, 2016
Good service in small hotel located in a quiet area in financial/business section of Madrid. Very functional rooms; a little tight on space. Loved the free bike rentals!
Comment from Hotel Management
Aug 4, 2016 by Gemma de Tera General Manager, Hotel Management
Dear guest; We would like to thank you for your opinión about our hotel. We are glad to know you enjoyed our services. We are looking forward to welcome you again. best Regards, Gemma de Tera General Manager
4 out of 5
by A verified traveler from Castro Valley,CA,USA

Nice hotel but small for four

Posted Jun 19, 2016
The hotel was nice but it was small for family of four.The staff was excellent,very friendly and helpful.The location was good,close to Hard Rock Cafe Madrid and the Hop on,Hop off station is right there.The bathroom was nice and clean.Overall is was a nice cute hotel and it was a pleasant stay for us.
4 out of 5
by A verified traveler

Posted May 29, 2016 on Hotels
전체적으로 친절한 스탭과, 조용함. wifi 신호가 방마다 제각각임.
Comment from Hotel Management
Jun 29, 2016 by Eva Garcia, Hotel Management
고객님께, 저희 호텔에 대해 좋은 평가를 해주셔서 감사합니다. 머무시는 동안 즐거운 시간이 되셨다니 저희도 기쁘게 생각하며, 조만간 다시 뵐 수 있기를 바랍니다. 감사합니다.
3 out of 5
by A verified traveler

Posted May 28, 2016 on Hotels
Comment from Hotel Management
by Eva Garcia, Hotel Management
Dear client Thank you very much for taking some time to share your opinion about our hotel. It will be a pleasure to welcome you back again. Kind regards, María Romero (Front Desk Manager)
4 out of 5
by JUAN MANUEL from MIAMI

EN GENERAL BIEN, EXCEPTO EL TEMA DE LA TV

Posted May 18, 2016 on Hotels
AL TELEVISION ESTA BASTANTE MAL, SOLO SE VEN 3 CANALES Y FALLA LA RECEPCION DE SEÑAL.
Comment from Hotel Management
by Eva Garcia, Hotel Management
Estimado Juan Manuel: Gracias por dedicar su tiempo a hacer un comentario. Me alegra comunicarle que esta semana hemos cambiado TODAS las televisiones de las habitaciones, siendo estas ahora de 49 pulgadas HD. Será un placer recibirle de nuevo y darle la oportunidad de probarlas. Atentamente: María Romero (Jefa de Recepción)
5 out of 5
by Amy

Posted May 9, 2016 on Hotels
Comment from Hotel Management
by Eva Garcia, Hotel Management
Dear client: Thank you very much for taking some time to share your opinion about our hotel. It will be a pleasure to welcome you back again. Kind regards, María Romero (Front Desk Manager)
4 out of 5
by EUGENIO from Costa Rica

Volvería con gusto

Posted May 8, 2016 on Hotels
Muy bien, buen servicio de todos los muchachos. Tuve problemas con el internet y colaboraron en resolver.luego el servicio fallo en la hab pero no se pudo arreglar
Comment from Hotel Management
by Eva Garcia, Hotel Management
Estimado Eugenio: Le agradezco sus amables comentarios, en especial sobre nuestro personal. Será un placer recibirle de nuevo en un futuro cercano. Reciba un cordial saludo: María Romero (Jefa de Recepción)
4 out of 5
by Arturs from London

Great hotel if you want quiet stay.

Posted May 5, 2016 on Hotels
Great hotel. Right in the middle of shopping and business district. Room was clean and bed very comfortable. Breakfast is only 13€ if you book it at the reception.
Comment from Hotel Management
by Eva Garcia, Hotel Management
Dear Arturs: Thank you very much for taking some time to share your opinion about our hotel. It will be a pleasure to welcome you back again. Kind regards, María Romero (Front Desk Manager)