Nice conveniently located hotel
Posted Nov 1, 2016 on Hotels
The hotel is very conveniently located close to all the things one would expect to visit in Madrid, but not in the middle of the noise and crowds of areas like Puerta de Sol. Most UBER and Taxi rides to all the attraction were no more than 5-8 euros away. The hotel staff is very helpful and accommodating and responded to all requests and calls very promptly. Our room was very spacious with high ceilings and a balcony facing the Retiro park. The rooms try to be stylish and artfully decorated and they succeed to some degree, but style ends up trumping function at every turn. For example, the furniture is nice and well-built but not very useful; there were no drawers anywhere in the room only shelves in a built in dresser of some sort that housed the safe and the minibar. But no chest of drawers to be found anywhere and very few hangers available. The nightstands if they could be called that were yet another stylish wing like shelf next to the bed with again; no drawers. The bathroom was overall pretty nice but again another example style over function. There is only one towel hanger. The bathroom door, the one that divides the room from the bathroom is made out of glass, frosted glass, but still leaves much privacy to be desired. The shower was excellent, loved it, with a large rectangular bar that was the shower head, which put out so much water it was like standing in a water fall. Overall I liked the hotel but it never felt cozy or homy.
Comment from Hotel Management
Nov 2, 2016 by General Manager, Hotel Management
First of all I would like to thank you for sharing your opinionAs you mention, our hotel is strategy located and it gives us the possibility to walk for any place in the city center.
It´s such a pleasure to lean that our staff contributed to making your stay that little bit more special and I will be sharing your kind words with the whole team.
Hopefully we will see you again very soon.