Ratings based on 1,083 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
81% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Puert Rico

Nice & friendly hotel

Posted Jul 18, 2016
Our overall experience was very good The staff was very friendly and cooperative when asking for directions and travel tips We had the breakfast included in the room price The breakfast was a buffet .The room was very clean and comfortable with a balcony .Our last night had room service for dinner It was fast and the food very good .You cant ask for more
4 out of 5
by A verified traveler from Copenhagen

Great Location

Posted Jun 13, 2016
Pros: The hotel is located in a central part of town, things are within a walking distance.
Cons: Not really
Location: Madrid is huge and you can do whatever you would like
It is very easy to get to the hotel by cab, at a fair price, and as the hotel is located in a central part of town, things are within a walking distance. The staff speaks English, not fluently, but they try...the breakfast was kind of dull and I would recommend finding a cafe close by. There is a couple of nice places close by, actually there is one just across the street. Nice clean room.
3 out of 5
by A verified traveler from Clifton Springs, Australia

Basic Hotel in busy street.

Posted Jun 8, 2016
Pros: Nothing that stands out.
Cons: Interior room decor needs updating and availability of in-room tea/coffee facilities may further enhance customer satisfaction arriving at the hotel.
Location: Busy suburban location with local shops and restaurants, but no major tourist attractions within walking distance.
This Hotel, while comfortable and clean, appeared to cater mainly for clients traveling on overseas directed bus tours. The room decor needed updating; no in-room Tea or Coffee facilities were available, nor was there a mini bar. Buses and taxis outside Hotel, with 2 supermarkets next to and across the road. Nice coffee shop (open 24hrs.) diagonally opposite Hotel. Would not stay there again, as distance from major attractions also a deterrent.
4 out of 5
by A verified traveler

Buen hotel

Posted May 31, 2016
Habitacion silennciosa y comoda aunque un poco perquena
4 out of 5
by A verified traveler

Nice hotel close to Atletico Madrd stadium

Posted May 17, 2016
Nice hotel staff and good location with lots of shops around. Annoying encounter with cleaners on two occasions. Knocked on The door asking to clean, when saying no and saying we didn't know Spanish she just continued to talk in Spanish and continue to walk into the room
5 out of 5
by A verified traveler from Solingen

Angenehmes Hotel, etwas abseits der Stadtmitte.

Posted May 17, 2016
Pros: Das Zimmer und das Drumherum, ich kann mich keines Falls beklagen.
Cons: Ich wüsste nicht was!
Location: Etwas abseits von der Stadtmitte, aber mit dem Bus 23 erreicht man nach 30 Minuten die Plaza Mayor!
Das Hotel liegt etwas abseits vom Stadtgeschehen aber mit dem Bus, kann man bis zur Plaza Mayor fahren und dann die Stadt erkunden. Mir hat das Hotel sehr gut gefallen, besonders das nette und gemütliche Zimmer, was sehr sauber war.
2 out of 5
by A verified traveler from Toky

とにかく遠い!

Posted May 14, 2016
地下鉄 Marques de vadilloから徒歩10分、 行きは空港T4から5号線の駅まで行き、乗り換えが1度で済むように行きました。 空港からのバスの停車駅からもアクセスが悪いので、タクシー以外ならこれが一番簡単だと思います。 レビューにもたくさん出ていますが、とにかく不便。 下調べをちゃんとしなかった私が悪いのですが観光や買物、バルやタブラオを楽しみたい自分には不向きでした。 繁華街や鉄道駅からも遠く、荷物を一度ホテルに置いてまた出かけるのもうんざりするレベルでした。 荷物が多くなったりバルやタブラオで夜遅くなると毎回10ユーロほどかけてタクシーで帰るため、 繁華街で検討してたホテルの方が結果よかったと後悔しました。 値段の割に部屋やバスルームとバスタブが広くてそこはよかったです。 スペインにいくつもあるチェーンのホテルのようでスタッフや清掃はきちんとしてました。 ただ、清掃時に空気の入れ替えをするのか6階パテオに面した部屋とはいえ窓が毎日開けっ放しになってたのはいただけません。 (言ったら直してもらえました) 帰りも空港T4までタクシーで48ユーロでした。
3 out of 5
by A verified traveler from bologna

Un po' fuori dal centro

Posted May 12, 2016
Hotel pulito,però un po' scomodo per il centro e l'aereo porto.Molto via e vai di comitive di turisti,con conseguente scarsa attenzione da parte del personale.Muri sottilissimi e quindi se nella camera accanto c'è gente che chiacchiera è come averli lì con te.Infine il WiFi non funziona se non a tratti.
4 out of 5
by A verified traveler

Good and Descent

Posted Apr 30, 2016
Pros: The staff, the high level of service and responsiveness.
Location: Located around 15 minutes walk from the nearest metro station which is a little pain but not too bad
Located around 15 minutes walk from the nearest metro station which is a little pain but not too bad. Price is good, hotel is clean, tidy and good service. Fine restaurants and coffee shops are very near by along the street.
4 out of 5
by A verified traveler

Posted Apr 30, 2016
Pros: Habitación tranquila
Cons: Amabilidad de alguna miembro de recepcion
Location: No está mal
Alguna parte del personal de recepción no fue muy amable