Dissapointing stay all round
Posted Mar 20, 2016 on Hotels
The hotel staff were very unhelpful and cold. Although paying for room service we did not receive the iron we requested until 1.5hrs ands three requests. Considering this was a work trip and there was a sense of urgency in the morning we were very disappointed. When I came to reception to ask about something, the receptionist was on the phone for 10 minutes without even gesturing to me that he would be with me shortly. He did not even acknowledge my presence. Breakfast was very average, considering I had spent two days in a budget hotel much more affordable than rafaelhoteles ventas, which was much nicer, cleaner and the food and customer service was of a far greater standard. Very dissapointed would not recommend.