Ratings based on 118 Verified Reviews

4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
for Everyone
by A verified traveler

Good location easy access via bus or metro.

Posted Jun 5, 2016
Good enough if you are looking for a no thrills hotel. Fittings in room somewhat tired and bath seen better days. Put off breakfast as €28 for us both for buffet style a bit steep. No bar.
3 out of 5
for Everyone
by A verified traveler

OK hotel for the value

Posted Nov 8, 2015
Decent hotel, a bit far from town however bus and Metro nearby, $30 euros to take taxi to airport, good breakfast.
4 out of 5
for Everyone
by A verified traveler from reading berkshire Uk

Nice hotel very close to the metro

Posted Sep 8, 2015
Very nice hotel, very good buffet breakfast and one minute walk to the metro which made getting to the centre very easy.
4 out of 5
for Everyone
by A verified traveler from london

old school madrid events

Posted May 13, 2015
Pros: The hotel was okay great price for four star. Staff helpful, rooms clean and even have a small fridge in room( IBIS dont) Great location-
Cons: My mate mention a small tea/coffee equipment would have been great
Location: Location was great- 10-15 min on metro to main tourist spots. Four supermarkets walking distant- also tons of tradition shops near bye-
Had a great time in madrid for three nights/four days-We planned to go to the bullfights and the hotel is a five min. walk. We discovered a great tradition resturant two minutes away called CAZORLA Resturant- calle castello- from tapas to main meal everything was great.( they have their own website) The more you drink the more free tapas are placed near you. The metro and bus are seconds away. You can take one bus( 146) all the way into the center SOL area etc. Also went to the football march, Retrio Park etc.
3 out of 5
for Everyone
by A verified traveler from Kent, England

Good value

Posted Feb 9, 2015
Not in centre but close to Metro. Good price. More than adequate for a short break.
2 out of 5
by A verified traveler from Forest Hill London

Close to stadium but tired facilities.

Posted Feb 3, 2015
Room was clean but had no basic facilities such as a kettle. The TV had only news channel option no upgrade or film purchase and wifi connection was laborious and poor. No restaurant no bar and staff had poor English and were not very helpful. Not 4* experience we hoped for. Basic B & B.
4 out of 5
for Everyone
by A verified traveler from australia

Rating..deluxe suite

Posted Sep 21, 2014
Had stayed in basic rooms prior to this booking and got deluxe room on this night which was excellent..spacious and luxurious..in comparison.. No active bar..drink machine available Meal room staff..rude.. Location good Close to city bus and airport bus- metro at door
1 out of 5
by A verified traveler

Horrible Horrible Horrible

Posted May 12, 2014
Cons: Fire the staff, tear down the building and build a new one with new staff.
Location: Close to Metro station to get downtown (city center) takes about 10min.
Location was ok, rooms are old and dirty. Rooms had air conditioning but the hotel wouldn't turn them on (it was 87 degrees the 2 days I stayed there), the hotel said that it was hotter than they anticipated for May and wouldn't turn the A/C on. The staff wasn't very helpful in giving good tour information or directions it was obvious they didn't care & weren't interested in helping. Upon leaving we requested they call us a cab so we could get to the airport, the staff said no, you can go outside and get one yourself. How this hotel got 4 stars is beyond me. We requested the hotel give us a discounted rate since they wouldn't turn on the A/C, since this was a feature they advertise as having. They basically told us to suck it up and get bent.
5 out of 5
for Everyone
by Edwin from Miami Fl

Great Hotel Experience

Posted Dec 28, 2013
Pros: Location Location Location
Cons: The carpet was stained but the room was very clean
Location: Close to public transportation, stores and restaurants.
The hotel is very close to a subway entrance. Lot of stores and restaurants around. Staff is very friendly.
3 out of 5
by Luis from Augusta

Nice hotel, TV and wireless none existence

Posted Dec 16, 2013
Pros: Location close to airport.
Cons: Technology
You get a code for WIFI access but it does not work. The TV decorates the wall, but won't work. Total isolation from the world. Other than that OK hotel.