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Room type

Standard Room, 1 Double or 2 Single Beds

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Get an overview of this hotelFamily-friendly Madrid hotel in Gran Via, walk to Plaza Mayor


This family-friendly Madrid hotel is located in a shopping district, within a 5-minute walk of Convent de las Descalzas Reales and Puerta del Sol. Plaza Mayor and Plaza de Espana are also within 10 minutes.

Hotel Features

This hotel features a health club, a bar/lounge, and a coffee shop/café. A manager's reception is free. Other amenities include a conference center, WiFi in public areas, and a business center.

Room Amenities

All 153 rooms offer WiFi, room service, and TVs. Other amenities available to guests include hair dryers, safes, and phones.

Hotel Amenities

Hotel Amenities

The hotel offers a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. High-speed wired and wireless Internet access is available for a surcharge.

Business-related amenities at this 3-star property consist of a business center and a meeting room. Event facilities measuring 1076 square feet (100 square meters) include a conference center. This family-friendly hotel also offers a health club, tour/ticket assistance, and multilingual staff.

  • 24-hour front desk 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Free reception 
  • Concierge services 
  • Conference center 
  • Conference space size (feet) - 1076 
  • Conference space size (meters) - 100 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Health club 
  • Laundry facilities 
  • Luggage storage 
  • Multilingual staff 
  • Number of floors - 10 
  • Offsite parking discounted rates available 
  • One meeting room 
  • Porter/bellhop 
  • Total number of rooms - 153 
  • Tours/ticket assistance 
  • Wired (high-speed) Internet access - surcharge 
  • WiFi (surcharge) 


Available in all rooms: Wireless internet access ( 10 EUR per 24-hour period )

Available in some public areas: WiFi (surcharge) , Wired (high-speed) Internet access - surcharge


Offsite parking discounted rates available

Room Amenities

  • Air conditioning 
  • Bidet 
  • Cribs/infant beds available 
  • Desk 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room safe 
  • Pay movies 
  • Phone 
  • Private bathroom 
  • Room service (limited hours) 
  • Television 
  • WiFi (surcharge) 

Where to Eat

A complimentary manager's reception is offered each day.

Room service (during limited hours) is available.

Spa Services

  • Massages 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time ends at noon

Check-in time starts at Noon


Check-out time is Noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed


The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 9 per person (approximately)
  • Fee for in-room wireless Internet: EUR 10 per 24-hour period (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. A resort fee is included in the total price displayed. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

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