Ratings based on 3,901 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Florida

Great Location

Posted Nov 29, 2016
Pros: Everything especially the location
Cons: Nothing
Location: Close to Puerta del Sol, Plaza Mayor and Museo El Prado
Close to Puerta del Sol, Plaza Mayor and Museo El Prado
4 out of 5
by A verified traveler

Schönes Hotel in bester Lage

Posted Nov 28, 2016
Beste Lage für alle Aktivitäten- Besichtigung Einkauf Kultur Museen Restaurants
3 out of 5
by A verified traveler

Hotel centralissimo

Posted Nov 28, 2016
Abbiamo soggiornato una notte in questo hotel. La posizione è fantastica in quanto dall'aeroporto si arriva con la metro scendendo alla fermata Sevilla a 2 min a piedi da piazza del Sol. La camera Superior era carina e confortevole, pulita ma molto piccola; il bagno era grande. Personale dell'hotel gentile, ma forse per la troppa gente in hotel non ci hanno prestato molta attenzione al check-in che è stato molto lungo. Unica cosa negativa è il rumore che si sente al di fuori dalla camera, dovuto dalla gente che passa, porte che sbattono, la mattina presto la donna delle pulizie che fa un pó di rumore. Ci tornerei per la posizione ma per il relax no.
2 out of 5
by A verified traveler

Posted Nov 28, 2016
Pros: El desayuno está bastante bien
Cons: La zona de retrete. No entiendo que el echo no tenga privacidad y este todo acristalado y a la vista de toda la habitación( el wc debe ser más íntimo)
Location: Ubicación excelente
Aire acondicionado estropeado y no tengo calefacción,lo pongo en conocimiento de la recepción y me proporcionan un pequeño calefactor con el compromiso de revisar el aire estropeado y no se preocupan más y no arreglan nada y en esas fechas ha llovido todo el fin de semana y ha echo mucho frío. Es una falta de respeto hacia mi persona como cliente del hotel. A la camarera de piso le pido por favor que no desconecte la energía eléctrica por qué no hay calefacción por una avería y solo tenemos el calefactor que nos ha proporcionado la recepción para mantener la habitación caliente,he incluso le he dado una propina en agradecimiento, pues resulta que cuando hemos vuelto de excursión nos hemos encontrado la energía eléctrica cortada y la habitación como una nevera de fría. ( muy poco profesionales)
5 out of 5
by A verified traveler from US

Nice hotel close to lots of stores

Posted Nov 28, 2016
Very good hotel in a great area close to many shopping places close to many important places to go
5 out of 5
by A verified traveler from sheffield

great location

Posted Nov 26, 2016
Pros: see above
Cons: tea and coffe making facilities in the rooms
Location: great for everything, its all in walking distance
cant fault it, perfect for shops,museums,food and the metro. comfy and clean, no tea or coffee making facilities though? apart from that its great
5 out of 5
by A verified traveler from Stockholm

Posted Nov 25, 2016
Mycket nöjd, rekommendera gärna för läge och bekvämligheter .
5 out of 5
by A verified traveler from Mexicali, Baja

Modern

Posted Nov 25, 2016
It is a very good located hotel, very modern, staff is very kind , breakfast is very good.
4 out of 5
by A verified traveler from 서울

솔광장 근처의 깨끗한 호텔

Posted Nov 24, 2016
메트로 솔역 근처에 있어서 찾아가기에 편리함. 방이 넓은 퍈이고 깔끔하였음. 커피포트와 슬리퍼가 없는 것이 아쉬웠음
2 out of 5
by A verified traveler from Atlanta, GA

Not what was expected.

Posted Nov 23, 2016
For starters the room was small. I reserved a double bed, but only got 2 twin beds pushed together. The room heater did not work and the construction outside, till late hours made it uncomfortable to sleep. Was centrally located, but would not stay there again.