expedia

Relais & Châteaux Heritage Madrid

Star Rating
5 out of 5
Photo gallery

Reviews

4.8 / 5Exceptional
148 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant
Calle Diego de León, 43, Madrid

What's nearby

  • Popular Location
    Santiago Bernabeu Stadium
    4 min drive
  • Popular Location
    Las Ventas
    7 min drive
  • Restaurant
    Español
    1 min walk
  • Restaurant
    Restaurante La Alpargatería
    1 min walk
  • Airport
    Madrid (MAD-Adolfo Suarez Madrid-Barajas)
    12 min drive

Choose dates to view prices

Book online or call:

400 990 1479
  • Classic Double Room

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed OR 2 Twin Beds
    More details
  • Classic Triple Room

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
    More details
  • Superior Double Room

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed OR 2 Twin Beds
    More details
  • Junior Suite

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed OR 2 Twin Beds
    More details
  • Family Room, Connecting Rooms

    Room Amenities

    • Sleeps 4
    • 1 Queen Bed and 2 Twin Beds
    More details
  • Deluxe Double Room

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed OR 2 Twin Beds
    More details
  • Double Room, Accessible

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed OR 2 Twin Beds
    More details
  • Family Room, Connecting Rooms (Deluxe)

    Room Amenities

    • Sleeps 5
    • 2 Queen Beds and 1 Twin Sofa Bed
    More details
  • Classic Double Room (Interior)

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed OR 2 Twin Beds
    More details

About this area

Madrid

Located in Madrid's Salamanca neighborhood, Relais & Châteaux Heritage Madrid is near a metro station. Gran Via Street and Principe Pio are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore El Retiro Park and Plaza de España. Madrid Amusement Park and Madrid Zoo Aquarium are not to be missed.

Visit our Madrid travel guide
Popular Location

What's nearby

  • Paseo del Prado - 4 min drive
  • Thyssen-Bornemisza National Museum - 4 min drive
  • Santiago Bernabeu Stadium - 4 min drive
  • Las Ventas - 7 min drive
  • El Retiro Park - 10 min drive

Getting around

  • Madrid Recoletos Station - 3 min drive
  • Diego de Leon Station - 4 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 12 min drive

Restaurants

  • Español — 1 min walk
  • Restaurante La Alpargatería — 1 min walk
  • Restaurante Nipples — 1 min walk
  • Limone — 1 min walk
  • Bar Rubí — 2 min walk

About this property

Relais & Châteaux Heritage Madrid

Luxury Madrid hotel in Salamanca, walk to Paseo de la Castellana
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning. All 46 rooms feature thoughtful touches like bathrobes and slippers, along with free WiFi and iPod docks. Guests will also find 24-hour room service, flat-screen TVs, and minibars.
Relais & Châteaux Heritage Madrid offers 46 air-conditioned accommodations with iPod docking stations and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.
This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.
Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This luxury hotel also offers a terrace, tour/ticket assistance, and multilingual staff.
Relais & Châteaux Heritage Madrid is a smoke-free property.

Awards and affiliations

  • The property is a member of Relais & Chateaux.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle at scheduled times, on request

Food and drink

Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 30 per person
1 restaurant and 1 coffee shop/café
1 bar
24-hour room service

Family friendly

Dry cleaning service
Laundry facilities

Conveniences

Elevator
Free newspapers in lobby

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service

Languages spoken

English
Spanish

Business services

Meeting rooms

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Climate control (heating)

Bathroom

Bathrobes
Bathtub or shower
Designer toiletries
Hair dryer

Entertainment

Flat-screen TV
iPod dock

Food and drink

Minibar

More

Desk
Safe
Slippers
Turndown service

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets allowed for an extra charge of EUR 30 per pet, per night
  • 1 per room (up to 15 lbs)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

American Express
Diners Club
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 30 per person (approximately)
  • Airport shuttle fee: EUR 65 per vehicle (one-way)
  • Pet fee: EUR 30 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve cribs/infant beds.
Property Registration Number 09/433431.9/18

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Property is also known as

  • Heritage Madrid Hotel
  • Relais & Châteaux Heritage Madrid Hotel
  • Relais & Châteaux Heritage Madrid Madrid
  • Relais & Châteaux Heritage Madrid Hotel Madrid
  • Relais & Châteaux Heritage Madrid Hotel
  • Relais & Châteaux Heritage Madrid Madrid
  • Relais & Châteaux Heritage Madrid Hotel Madrid
4.8

Exceptional

5 - Excellent
131
4 - Good
13
3 - Okay
3
2 - Mediocre
0
1 - Poor
1
4.9
Cleanliness
4.9
Service and Staff
4.6
Amenities
4.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very warm and friendly staff, made us feel at home. We lost our passport in Barcelona and had to stay in Madrid for 8 nights waiting for procedures to complete. The service was excellent and the staff took really good care of us especially that we were in a challenging situation because of our stolen luggage.

Stayed 1 night in Dec 2019

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Some decorations are a little bit kitsch, kind of too many elements together, marble, mirrors, different woods. Despite this "original" taste, rooms are gorgeous, equipment, comfort, quality of food -both room service and breakfast- were excellent.

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Just everything excelent, the room obviously, but the service was absolutely outsatanding.

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    A wonderful two days in Madrid and the Heritage was excellent. Delicious breakfasts arrived and fabulous sheets and towels. The welcome I received when I arrived was lovely. Madrid rocks.

    Stayed 2 nights in Dec 2019

    Tell us how we can improve our site