See all properties
Save

Relais & Châteaux Heritage Madrid

5.0 star property
Luxury hotel near Santiago Bernabéu Stadium
VIP Access

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Relais & Châteaux Heritage Madrid

Bar (on property)
Terrace/patio
Property entrance
Deluxe Double Room | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers
Interior

Reviews

9.8

Exceptional

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    BarBar
  • Air conditioning
    Air conditioningAir conditioning
  • Housekeeping
    HousekeepingHousekeeping
  • Free WiFi
    Free WiFiFree WiFi

Explore the area

Map
Calle Diego de León, 43, Madrid, 28006
  • Popular LocationSantiago Bernabéu Stadium3 min drive
  • Popular LocationGran Via4 min drive
  • Popular LocationEl Retiro Park5 min drive
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)11 min drive
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

Lobby
Barceló Emperatriz
Free WiFi
Restaurant
Air conditioning
Gym
9.6 out of 10, Exceptional, (1011)
The price is $154
includes taxes & fees
$140 per night
Aug 11 - Aug 12
Barceló Emperatriz

About the neighborhood

Madrid

Relais & Châteaux Heritage Madrid is located in Salamanca, a neighborhood in Madrid, and is near a metro station. Royal Palace of Madrid and Puerta del Sol are notable landmarks, and travelers looking to shop may want to visit Gran Via. Looking to enjoy an event or a game? See what's going on at Santiago Bernabéu Stadium or Cívitas Metropolitan Stadium.
Visit our Madrid travel guideOpens in a new window

What's nearby

  • U.S. Embassy - 10 min walk
  • WiZink Center - 2 min drive
  • Santiago Bernabéu Stadium - 3 min drive
  • Gran Via - 4 min drive
  • El Retiro Park - 5 min drive

Getting around

  • Madrid Recoletos Station - 3 min drive
  • Diego de Leon Station - 4 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive

Restaurants

  • ‪Cazorla - ‬3 min walk
  • ‪Bendita Locura - ‬1 min walk
  • ‪Mano de Santa - ‬3 min walk
  • Restaurante Aylagass
  • ‪Tanteo - ‬2 min walk

About this property

Relais & Châteaux Heritage Madrid

Luxury hotel near Santiago Bernabéu Stadium
Located close to Gran Via and Prado Museum, Relais & Châteaux Heritage Madrid provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • A 24-hour front desk, concierge services, and smoke-free premises
  • A front-desk safe, multilingual staff, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Relais & Châteaux Heritage Madrid feature comforts such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with designer toiletries and tubs or showers
  • Heating, daily housekeeping, and desks

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: EUR 33 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV
  • iPod dock

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Up to 15 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 33 per person
  • Airport shuttle fee: EUR 170 per vehicle (roundtrip, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid
Relais Châteaux Heritage Madrid
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid

Frequently asked questions

Is Relais & Châteaux Heritage Madrid pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Relais & Châteaux Heritage Madrid?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Relais & Châteaux Heritage Madrid on Aug 12, 2024 start from $263.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Relais & Châteaux Heritage Madrid?

This property doesn't offer parking.

What time is check-in at Relais & Châteaux Heritage Madrid?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Relais & Châteaux Heritage Madrid?

Check-out is at noon.

Does Relais & Châteaux Heritage Madrid provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 170 per vehicle applies.

Where is Relais & Châteaux Heritage Madrid located?

Located in Salamanca, this luxury hotel is within 3 mi (5 km) of Santiago Bernabéu Stadium, Gran Via, and Prado Museum. Puerta del Sol and Plaza Mayor are also within 3 mi (5 km). Diego de Leon Station is only a 4-minute walk and Avenida de America Station is 6 minutes.

Relais & Châteaux Heritage Madrid Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 351 out of 407 reviews" "
Rating 8 - Good. 44 out of 407 reviews" "
Rating 6 - Okay. 8 out of 407 reviews" "
Rating 4 - Poor. 1 out of 407 reviews" "
Rating 2 - Terrible. 3 out of 407 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and room
Stayed 1 night in Jul 2024

10/10 Excellent

BRYAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eclectic
Stayed 3 nights in Jul 2024

10/10 Excellent

Robert, WESTON

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and hotel and restaurant were all amazing. Will be returning next time in Madrid.
Stayed 4 nights in Jul 2024

10/10 Excellent

Frank, QUITO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the staff are very kind.
Stayed 4 nights in Jul 2024

10/10 Excellent

ana

They were beyond perfect
Stayed 1 night in Jul 2024

10/10 Excellent

Lourdes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment was inviting and upscale. Great service.
Stayed 4 nights in Jul 2024

10/10 Excellent

Harley, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful and the hotel was spotless so well located and very comfortable
Stayed 3 nights in Jul 2024

10/10 Excellent

ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is the second time that I go to the property. We love the staff.
Stayed 1 night in Jul 2024

8/10 Good

Liliana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel in Madrid!!! Beautiful, cozy and good location.
Stayed 4 nights in Jul 2024

10/10 Excellent

Bita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel experience! The Bellman Arian and the staff were amazing and the restaurant breakfast and rooftop was aLeo amazing.
Stayed 3 nights in Jun 2024

8/10 Good

Paul, Rye Brook

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm a big fan of boutique hotels and The Heritage fits the description. Considering this is a rather young and new property I'm certain that some of the kinks will be fixed within a short period. Cons: 1) Rooms are on the smaller side with minimal storage area for clothing and luggage. 2) There is no gym. Pros: 1) Great restaurant. 2) Enjoyed the terrace and the rooftop bar. 3) Extremely professional and friendly management and staff all around.
Stayed 5 nights in May 2024

10/10 Excellent

Sebastian, Buenos Aires

Stayed 1 night in Jun 2024

6/10 Okay

Stephanie

Traveled with partner
Liked: Cleanliness
Room was beautiful. 5 star but the rest of hotel was a 4 star. Check in was great but after that it went downhill.
Stayed 1 night in Jun 2024

10/10 Excellent

Nicole

Stayed 6 nights in May 2024

10/10 Excellent

Noah

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location.
Stayed 4 nights in May 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 3 nights in May 2024

10/10 Excellent

THOMAS

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Elegant boutique hotel with staff that goes out of their way to ensure your comfort and enjoyment.
Stayed 1 night in May 2024

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed just one night on our way back from Cordova to the airport. Staff was friendly, room was lovely, bed and pillow were extremely comfortable. Breakfast was great.
Stayed 1 night in May 2024

8/10 Good

mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel but please tell front desk that not all international flights leave from terminal 4. United Leaves from terminal 1. Staff is very informed and helpful otherwise.
Stayed 4 nights in May 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Estela, Spring

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great breakfast, great service!
Stayed 4 nights in May 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When staying in a large city with an infinite number of hotels to select from; finding a way to sort through the possibilities is critical. We have found Relais and Chateau properties to be welcoming, well-appointed and staffed with gracious, knowledgeable staff. Heritage Madrid provides a gold standard for the brand. The property is situated in a very accessible but quiet part of the city, the bedrooms, and bathrooms while not huge are very pretty with comfortable beds, pillows, and amenities. Breakfast is delicious and comes with multiple options for large and small appetites. The rooftop bar is made special with climbing roses and jasmine. A truly wonderful place for wine after a day of sightseeing. We have absolutely no negative feedback or even suggestions for better service at this property. THANK YOU to the Heritage Madrid and to Relais and Chateau for not disappointing.
Stayed 3 nights in May 2024

10/10 Excellent

Linda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely relaxing experience at the Heritage Relais. The staff is very professional amd helpful and the hotel is elegant and quiet with a lovely rooftop terrace. It is very convenient to take a bus into the centre of bustling Madrid...and then to return "home" to the quieter neighbourhood.of the Heritage. We are returning again in a couple of weeks at the end of our trip.
Stayed 4 nights in Apr 2024

8/10 Good

Elan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Jiaxin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I dont usually write reviews for the hotels that I have stayed. But this one !!! I RECOMMEND it and Loved it through out our stay. We had an early flight and we were exhausted, when we came to the front of the door , immediately greeted by the staff and they weee really nice to let us check in early and upgraded our room. The breakfast buffet was amazing. The house keeping was top notched. Overall , me and my husband were really happy with the service we received and will stay here again next time in Madrid.
Stayed 3 nights in Apr 2024