Ratings based on 884 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Nice Hotel close to all shopping center

Posted Sep 12, 2016
Very nice hotel Very good stuff Clean hotel Close to all touristic places and all shopping center In front of the palacio real I will recommend it to all my friends
Comment from Hotel Management
Sep 13, 2016 by Sofia Tsouma- Front Desk Manager , Hotel Management
Dear Guest, Thank you for leaving your review about Room Mate Mario. We are happy to know that you liked the centric location and our staff. Hope to see you back again. Kind Regards,
4 out of 5
by A verified traveler

Confortevole e in centro

Posted Sep 9, 2016
L'hotel è in un'ottima posizione per visitare il centro storico di Madrid ed è anche facile da raggiungere con metro bus. Le camere sono pulite, confortevoli e ben arredate anche se un po' piccole. Infine il personale è molto gentile e disponibile. Lo consiglio vivamente
Comment from Hotel Management
Sep 14, 2016 by Sofia Tsouma - Front Desk Manager, Hotel Management
Grazie mille per un così commento e così belle parole sul vostro soggiorno in Room Mate Mario. Siamo particolarmente lieti che l'albergo era di vostra soddisfazione totale. I spero davvero di avere la possibilità di esserti in un prossimo futuro.
4 out of 5
by A verified traveler from Philippines

Boutique hotel in a super location

Posted Aug 29, 2016
Pros: Reception staff, location, breakfast buffet, a/c
Cons: Room cleaning scheduling
Location: Next to Opera metro, within easy walking distance of the Plaza Mayor, Puerta Del Sol, Preciados shopping area, Gran Via and the Royal Palace.
We chose this hotel because of its convenient location, steps away from the Opera metro, and within easy walking distance to the Plaza Mayor, Puerta del Sol and the Gran Via. we were not disappointed and had a lovely 3-night stay at this boutique hotel. Reception staff were both efficient and accommodating. The room, while a little small, was very comfortable, with good a/c, important during the summer heat. On the second day, we returned at about 4pm from a full day of sightseeing to take a siesta, and found that our room had not yet been made up, and since we did not want to be disturbed, we hung out the sign on the door. We informed reception about this, and the following day, the room was cleaned before we returned. The buffet breakfast is really worth the price, copious and satisfying: the server was a little less pleasant than I would expect: when I politely asked if there were any more scrambled eggs, I was informed that she only had one pair of hands, and that I would need to wait. Perhaps she was just having a bad day! Apart from this, the hotel is very warmly recommended, and when we return to Madrid in October for our flight back home, we plan to stay here again.
4 out of 5
by A verified traveler from S.

Comfortable hotel close to attractions

Posted Aug 9, 2016
Comfortable good size room with a spacious bathroom
Comment from Hotel Management
Aug 15, 2016 by Sofia Tsouma, Front Desk Manager, Hotel Management
Dear Guest, Thank you so much for sharing your experience. I am glad to hear that you enjoyed our hotel. We hope to see you soon. Best regards, Sofia Tsouma Front Desk Manager
5 out of 5
by A verified traveler

Great location

Posted Aug 3, 2016
Perfect for sightseeing and ease of waking. Polite and helpful staff, room spotless and modern. Great water pressure! Very "hipster " yet this oldster felt very much at home.
Comment from Hotel Management
Aug 10, 2016 by Sofia Tsouma, Hotel Management
Dear Guest, Thank you for your comments. Hope to you see back in the near future. Kind Regards, Room Mate Mario
5 out of 5
by A verified traveler from PARIS

Excellent choix

Posted Jul 30, 2016
Pros: Excellent rapport qualité / prix
Cons: L'insonorisation acoustique
Location: Tout est à proximité
Très bon choix d'hôtel sous tous les aspect, de la localisation à la qualité de service. Seul problème, comme cité dans les autres avis l’insonorisation acoustique trop faible mais cela pourrait se résoudre en demandant aux personnes de ne pas gueuler dans les couloirs a 3h du mat.
Comment from Hotel Management
Aug 17, 2016 by Front Desk Manager, Hotel Management
Chère cliente, Merçi d’avoir le temp de laisser un commentaire concernant votre séjour. Je vous remercie pour vos gentils mots. Nous sommes très désolés par le bruit dans les couloirs. Nous espérons que vous reviendrez bientôt. Cordialement, Sofia Tsouma Front Desk Manager
5 out of 5
by Jana from Bern

Lovely hotel in Madrid

Posted Jun 21, 2016 on Hotels
Lovely quirky hotel close to the metro. Extremely friendly reception staff especially Eva who welcomed us to the hotel. Excellent base to see Madrid, loads of restaurants and bars nearby. Hotel is on a quiet street but with noisy pedestrians - but it would have been much quieter if we hadn't had the window open. Without a doubt we'd stay here again next time we're in Madrid.
5 out of 5
by Mercia from recife

excelente

Posted Jun 19, 2016 on Hotels
hotel novo,limpo,muito bem localizado,funcionários simpáticos e cordiais.
4 out of 5
by Bharath Kumar

Posted Jun 18, 2016 on Hotels
Comment from Hotel Management
by General Manager, Hotel Management
Dear Guest, Thank for rate your stay with Mario. Kind Regards, Room Mate Mario
2 out of 5
by Woohyun from 대한민국

가성비는 ok, 화장실 냄새는 별로

Posted Jun 18, 2016 on Hotels
대체로 가격 대비 수준은 괜찮으나 화장실에서 악취가 계속 남