Ratings based on 813 Verified Reviews

4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from London

My bolt hole in Central Madrid.

Posted May 23, 2017
Pros: Friendly staff. Nice room.
Cons: Can't think of anything. Perhaps coffee in the room.
Location: I love the area (I'm biased I used to live there) a quiet typical Madrid neighbourhood. Some nice bars and cafes etc close by.
Stayed here a few times now so nothing new to write really. My stays here have been consistently good so it is my first choice when I visit the city.
Comment from Hotel Management
May 24, 2017 by Eva Vicente, Front Desk Manager, Hotel Management
Dear Phill, We are glad to know that you enjoyed your visit to our City. Our hotel, as you say is in a great location where you can visit the city by walk, it is just at the city centre around of lots of restaurants and other leisure options. In Madrid there always is something to do. Kind regards!
4 out of 5
Recommended
for Everyone
by A verified traveler

Outstanding Breakfast and Staff

Posted May 10, 2017
Pros: Nice clean room and good breakfast
Location: Location pretty convenient
Very nice staff at desk and serving breakfast . Nice stay.
Comment from Hotel Management
May 11, 2017 by Suites Viena, Hotel Management
Dear guest: Thank you very much for your nice comments about us. This helps us a lot in order to improve our service. Kind regards from Suites Viena´s team.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel

Posted Apr 19, 2017
Pros: Good location and facilities
Cons: Noting
Location: Close to Plaza de Espana and Metro and within easy walking distance of attractions
Good hotel and excellent value. Close to Madrid centre and attractions. Good breakfast included Certainly would recommend and use again.
Comment from Hotel Management
Apr 20, 2017 by Eva Vicente, Front Desk Manager, Hotel Management
Good morning, Thank you very much for having chosen Suites Viena for your stay in Madrid. We all hope that you will be able to come back and stay with us in the near future. Best Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Fantastic Location - Visit Madrid from here

Posted Apr 14, 2017
Pros: Location, cleanliness, rooms and staff.
Cons: For some reason my Expedia booking included breakfast but the Hotel were not advised. They were very good about it and didn't charge.
Location: You are in a quiet street but virtually in the middle of Madrid. 10 minutes walk to the Palace etc. Couldn't fault the hotel.
Excellent value hotel in a great location, 10 mins walk from Cathedral Palace and Main Squares. Plenty of restaurants nearby, close to great park for runners etc. Don't expect international TV or a great view, but good-sized clean rooms with efficient air con good plumbing and a microwave, hob and fridge into the bargain. Nice breakfasts and lovely staff.
Comment from Hotel Management
Apr 18, 2017 by Eva Vicente, Front Desk Manager, Hotel Management
Dear Nigel, Thank you for your review and score. Thank you for choosing our hotel and we are glad you had a positive experience. Our staff strives to create a service experience for our guest that is lasting. We appreciate all of your comments and hope to see you again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Cannot fault the Hotel

Posted Mar 30, 2017
Pros: Clean, modern room, friendly staff, kitchenette, good aircon, good location
Cons: Nothing
Location: near Metro, Royal Palace and gardens, Contemporary Art Museum, Debod egyptian temple, Ermita de San Antonio de la Florida (for Goya)
Great hotel and staff. Near a Dia supermarket. Excellent restaurant Viena 50 metres away that does good Menu del Dias.at lunchtime. Near Metro (the 10 journey tickets are a bargain). Tapas, flamenco or just cook up something in your in kitchen the evenings..Segovia and Toledo make good daytrips.
Comment from Hotel Management
Mar 31, 2017 by Suites Viena, Hotel Management
Dear client: Thank you very much for such a nice comment about us! We try every day to satisfy our guests, and comments like this helps a lot in our motivation. Kind regards from all our team.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

마드리드 중심가에 매우 가까운 주방이 딸린 숙소임.

Posted Mar 27, 2017
Pros: you can use kitchen ! It is great advantage ! they serve great breakfast... good location... there are so many supermarket in downtown...
Cons: na
Location: you can access many attraction by walk
Plaza de España 주변 아시안마켓에서 신라면, 컵라면도 구입 가능함. 주방이 딸려 있는 방이므로 동네 골목마다 있는 수퍼에서 식자재 사서 식사 해결할 수 있음. 톨레도, 세고비아, 아비야, 쿠엥카 등은 마드리드에서 렌트카해서 1박이나 2박으로 방문할 수 있음. 숙소의 위치나 스탭들의 서비스 등은 매우 훌륭합니다. 한국분들께 강추합니다.
Comment from Hotel Management
Mar 29, 2017 by Suites Viena, Hotel Management
Thank you very much for your nice words about the hotel and our facilities. Hope to see you again. Kind regards from all our team!
4 out of 5
by Jennifer

Posted Mar 13, 2017 on Hotels
Comment from Hotel Management
Mar 15, 2017
Dear Jennifer. Thank you very much for your qualification. Hope to see you again. Kind regards from all our team.
5 out of 5
Recommended
for Everyone
by A verified traveler from albuqueruqe, new mexico

Great stay at end of trip

Posted Jan 16, 2017
Comfortable beds and pillows, great shower, very quiet. Location is a little farther away from the big museums but still walkable. Plenty of cafes and restaurants in the area. Easy access to public transportation. Staff helpful and friendly.
Comment from Hotel Management
Feb 5, 2017 by Suites Viena, Hotel Management
Dear Ella. Thank you very much for your excellent opinion about us. Hope to see you again. Kind regards from all our team.
4 out of 5
by Paul

Clean easy hotel.

Posted Jan 10, 2017 on Hotels
Good clean modern hotel, little tight on the toothpaste. Well specced with all the requirements for a weekend stay.
5 out of 5
by A verified traveler

Posted Jan 3, 2017 on Hotels
Location was great, very close to metro Plaza de Espana. Kitchenette with small refrig was great to have for small meals.Bed was very comfortable. I would highly recommend versus other hotel/apt types. I would definitely stay again.