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The Westin Palace, Madrid

Star Rating
5 out of 5
Photo gallery

Reviews

4.5 / 5Wonderful
1,317 reviews

Amenities

  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Gym
Plaza de las Cortes, 7, Madrid, Madrid

What's nearby

Walk score: 5.0/10
  • Popular Location
    Congress of Deputies
    1 min walk
  • Popular Location
    Plaza de Neptuno
    2 min walk
  • Restaurant
    Faborit
    1 min walk
  • Restaurant
    La Taberna de Jose
    2 min walk
  • Airport
    Madrid (MAD-Adolfo Suarez Madrid-Barajas)
    17 min drive

Choose dates to view prices

Book online or call:

400 990 1479

  • Deluxe Room, 2 Twin Beds

    Room Amenities

    • Sleeps 3
    • 2 Twin Beds
    More details

  • Deluxe Room, 1 King Bed, Courtyard View

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details

  • Premium Room, 1 Queen Bed, City View

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Queen Bed
    More details

  • Premium Room, 2 Twin Beds, City View

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    More details

  • Premium Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details

  • Executive Room, 2 Twin Beds

    Room Amenities

    • Sleeps 3
    • 2 Twin Beds
    More details

  • Executive Room, 1 King Bed

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details

  • Premium Room, 2 Twin Beds, View

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    More details

  • Premium Room, 1 King Bed, View

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details

  • Junior Suite, 1 Bedroom

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details

  • Executive Suite, 1 Bedroom, City View

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details

  • Executive Suite, 1 Bedroom, View, Corner

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details

  • Royal Suite, 1 Bedroom, View

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details

About this area

Madrid

Located in Madrid's Literary Quarter neighborhood, The Westin Palace, Madrid is in the city center and near a metro station. Paseo del Prado and Puerta del Sol are notable landmarks, and some of the area's popular attractions include Madrid Zoo Aquarium and Madrid Amusement Park. Looking to enjoy an event or a game? See what's going on at Vicente Calderon Stadium or Las Ventas. Our guests appreciate the hotel's convenience to public transportation: Sevilla Station is 6 minutes by foot and Anton Martin Station is 6 minutes.

Visit our Madrid travel guide
Popular Location

What's nearby

Walk score: 5.0/10
  • Congress of Deputies - 1 min walk
  • Plaza de Neptuno - 2 min walk
  • Fountain of Neptune - 2 min walk
  • Thyssen-Bornemisza National Museum - 2 min walk
  • Teatro de la Zarzuela - 4 min walk

Getting around

  • Sevilla Station - 6 min walk
  • Madrid Recoletos Station - 13 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 17 min drive

Restaurants

  • Faborit — 1 min walk
  • La Taberna de Jose — 2 min walk
  • Estado Puro — 2 min walk
  • Vips Neptuno — 2 min walk
  • El Chico — 2 min walk

About this property

The Westin Palace, Madrid

Luxury Madrid hotel in Literary Quarter, walk to Prado Museum
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Additionally, WiFi in public areas, valet parking, and coffee/tea in a common area are onsite. All 470 soundproofed rooms feature WiFi and pillowtop beds. Guests can enjoy deep soaking tubs, and other standard amenities include 24-hour room service, minibars, and LED TVs.
The Westin Palace, Madrid offers 470 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.
In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to a business center and limo/town car service.
A computer station is located on site and wireless Internet access is available for a surcharge. This luxury hotel also offers a 24-hour fitness center, a terrace, and tour/ticket assistance. Parking is available onsite for a surcharge.
The Westin Palace, Madrid is a smoke-free property.
Recreational amenities at the hotel include a 24-hour fitness center.

Awards and affiliations

  • The Westin Palace, Madrid is listed in the 2011 Condé Nast Traveler Top 100 List.
  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.

Property amenities

Internet

Available in all rooms: WiFi (EUR 19 per day), Wired Internet (surcharge)
Available in some public areas: WiFi (EUR 19 per day)

Parking and transportation

Valet parking: EUR 38.77 per night
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 39 per person
1 restaurant
1 bar
24-hour room service
Coffee/tea in common area(s)

Things to do

24-hour fitness center
Shopping

Family friendly

Cribs/infant beds (surcharge)
Dry cleaning service
Laundry facilities
Rollaway/extra beds (surcharge)
Soundproofed rooms

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Languages spoken

English
French
Portuguese
Spanish

Business services

Business center
Computer station
Meeting rooms

Outdoors

Terrace

Spa

Massage/treatment rooms

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Cribs/infant beds (surcharge)
Hypo-allergenic bedding
Linens
Pillow-top mattress
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Deep soaking bathtub
Free toiletries
Hair dryer
Shower/tub combination
Towels

Entertainment

Cable/satellite channels
LED TV
Premium channels

Food and drink

Minibar

More

Connecting rooms available
Desk
Free newspapers
In-room massage
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone
Soundproofing

Policies

Check-in

Check-in between 3 PM - 1 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Pets

  • Pets stay free
  • Dogs only

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 66.0 per night.
  • Cribs (infant beds) are available for EUR 66.0 per night.

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 39 per person (approximately)
  • Fee for in-room wireless Internet: EUR 19 per day (rates may vary)
  • Fee for in-room wired Internet: EUR 19 per stay (rates may vary)
  • Fee for wireless Internet in public areas: EUR 19 per day (rates may vary)
  • Valet parking fee: EUR 38.77 per night
  • Crib (infant bed) fee: EUR 66.0 per night
  • Rollaway bed fee: EUR 66.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Madrid Palace Westin
  • Madrid Westin Palace
  • Palace Madrid
  • Palace Madrid Westin
  • Westin Madrid
  • Westin Madrid Palace
  • Westin Palace
  • Westin Palace Hotel
  • Westin Palace Hotel Madrid
  • Westin Palace Madrid
  • The Westin Palace Madrid Hotel Madrid
  • Westin Palace Madrid Hotel
  • The Westin Palace, Madrid Hotel
  • The Westin Palace, Madrid Madrid
  • The Westin Palace, Madrid Hotel Madrid
4.5

Wonderful

1,317 reviews
5 - Excellent
875
4 - Good
314
3 - Okay
76
2 - Mediocre
37
1 - Poor
15
4.6
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.5
Property condition

4/5 Good

Verified traveler, Miami
Traveled with family
Jan 5, 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The only day that I would not recommend this hotel is January 31 because they celebrate a New Year party and I was unable to sleep due to the loud music until 5 AM, any other day is great

Stayed 4 nights in Dec 2019

5/5 Excellent

Verified traveler
Dec 18, 2019
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Dec 2019

5/5 Excellent

IS
Traveled with family and small children
Dec 1, 2019
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is beautiful and located close to many places of interest. Its staff was wonderful.

Stayed 5 nights in Nov 2019

5/5 Excellent

Verified traveler
Nov 19, 2019
  • Liked: Cleanliness, staff & service, property conditions & facilities

Lovely room, very responsive staff. The only glitch was our Sunday arrival with lots of luggage that we needed to drag quite a distance because cab access was blocked for a weekly event that we were not warned about. The staff tried very hard to make it up to us.

Stayed 2 nights in Nov 2019

5/5 Excellent

Verified traveler
Traveled with family
Nov 18, 2019
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful and the location was perfect. Convenient to everything. Also, Starbucks was steps away.

Stayed 1 night in Nov 2019

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