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Reviews of Urban Sea Atocha 113

1 out of 5
Urban Sea Atocha 113
Calle Atocha, 113, Madrid

Reviews

8.2

Very Good

Rating 10 - Excellent. 150 out of 434 reviews" "
Rating 8 - Good. 188 out of 434 reviews" "
Rating 6 - Okay. 71 out of 434 reviews" "
Rating 4 - Poor. 19 out of 434 reviews" "
Rating 2 - Terrible. 6 out of 434 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Amenities
Excellent location, small and simple but well-equipped rooms, very comfortable, very helpful staff, very reasonable price.
Stayed 1 night in Apr 2024

10/10 Excellent

nataliya, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Close to train station. Food options right out of the hotel
Stayed 1 night in Mar 2024

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is centrally located. Excellent desk staff and check-in.
Stayed 2 nights in Mar 2024

8/10 Good

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't feel in Spain. Staff was a little too uptight. Even as they smiled, they felt robotic. Still the place is perfectly located within train and bus stations. So, if you are looking for that, as I was, staff, which is almost a reflection of management, is secondary. And the price was right.
Stayed 1 night in Mar 2024

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Jacqueline

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No AC super small and dirty not what the pictures shows on expedia is the worst of the trip not recommended at all we rented 5 rooms and they were all the same and we have pictures to prove it
Stayed 1 night in Nov 2023

10/10 Excellent

Robert, Bradenton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was all very good. The only thing we didn't like was the openness of the toilet to the common area.
Stayed 3 nights in Oct 2023

10/10 Excellent

Fernando E

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very Clean, nice area, very close to Reina Sofia and Museo del prado. nice staff, excellent service.
Stayed 2 nights in Oct 2023

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2023

6/10 Okay

James

Liked: Cleanliness, staff & service
Good and not so good
The staff was excellent. Ice water and coffee in the lobby anytime you wanted was a lovely touch. The king size bed was quite comfortable. The room was clean. Unfortunately the room itself needs some attention and was quite an awkward set up. Only a part wall between the toilet and sink and no door. The separate shower was fine although it took a while for the hot water to get there. Location was good. The little restaurant close to the hotel was excellent, in particular for breakfast. See photo
Stayed 4 nights in Oct 2023

10/10 Excellent

Maria de los Angeles

Stayed 2 nights in Sep 2023

6/10 Okay

Gerhard

Liked: Cleanliness, staff & service
Did not like- when opening window in evening too many cooking smells came wafting into our room…not sure where that was coming from, but was unpleasant. Also, shower needs a bath mat-dangerously slippery when wet. Otherwise room was fine.
Stayed 3 nights in Sep 2023

10/10 Excellent

Carla, San Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel! We would definitely stay again. The rooms are very comfortable and clean. The service of the staff is unmatched. And the complimentary coffee and cappuccinos in the lobby is a very appreciated detail.
Stayed 2 nights in Sep 2023

4/10 Poor

Anne

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel close to Atocha. Nice big room on 6th floor with good views over roof tops. Nice roof top patio. Comfortable big bed. Effective air conditioning. No safe in room. When we got up at 6:30 to go to the airport, there was no hot water in the shower - only cold water. I think hot showers are a basic requirement, so couldn’t recommend this hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Erik, ETOBICOKE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with my stay here. The check in was quick, room was clean and suited my needs. The staff was very friendly and helpful. The hotel was just outside of the tourist area, which meant it was quiet but close to the action. Only a 15 min walk to the train station and 25 minute walk to Plaza Mayor. 24h coffee available and has a filter water dispenser on site. Room did not have a view (looked into an interior courtyard), but this meant there was no noise from the streets outside. Overall very happy and I would stay here again!
Stayed 2 nights in Sep 2023

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Usually the transportation is very good but the Metro line on Atocha was being refurbished. The shower could use some shelving to hold shampoo & soap. Staff is great. Great location near Retiro Park and easy walk to the major museums.
Stayed 7 nights in Aug 2023

10/10 Excellent

Sara

Liked: Cleanliness
Stayed 1 night in Aug 2023

4/10 Poor

Rocío

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean, good air conditioning, central location, walkabe to train station, and walkable most places. Loved it!
Stayed 3 nights in Jul 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient
Clean, calm and walkable hotel near Atocha train station. Very good option for visiting the city or stoping in between travels.
Stayed 1 night in Jul 2023

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stay at this property every time we have the opportunity due to its location, great prices and convenience
Stayed 3 nights in Jun 2023

10/10 Excellent

Mizanur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay for a short time. We stayed for a day on way to Barcelona.
Stayed 1 night in Jun 2023

10/10 Excellent

Emilio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Friendly personnel. Quiet room, no noise for a good sleep.
Stayed 4 nights in May 2023

8/10 Good

Anne

Traveled with partner
Liked: Staff & service
Location is excellent and staff are very helpful and friendly. Our room, however, appears heavily used and is now tired, with chips in the pergo floor, damaged wall decor, cracks here and there. Bed is good and linens clean, no problem there. Walls have stains too. Needs refreshed.
Stayed 1 night in May 2023

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

AAMANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was quite a good experience; only thing I didnt like about the room was no door to the toilet.
Stayed 2 nights in Apr 2023

6/10 Okay

Kathryn, Hidden Hills

Traveled with partner
Liked: Cleanliness, staff & service
Lipstick on a pig. The shower hose kept falling off Our non smoking room smelled of stale cigarettes
Stayed 3 nights in Apr 2023

2/10 Terrible

Maria Teresa

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pictures were not accurate, is not as clean. Bathroom has no door, there seems to be dirt in the shower, seems in pretty bad state, light did not work properly, there was no toilet paper (we had to constantly ask for it), totally not worth the price, a hostel would've been a better option.
Stayed 4 nights in Apr 2023

10/10 Excellent

Clair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff. Close to train station and tourist sights.
Stayed 2 nights in Apr 2023

10/10 Excellent

jose

Stayed 1 night in Apr 2023

8/10 Good

Marissa

Traveled with family
Liked: Cleanliness, staff & service
A night in Madrid
For a one night stay it was okay. The AC would kick on and then immediately turn off. Would not stay cool. Had to open balcony door to get any type of air to cool off the room.
Stayed 1 night in Mar 2023

10/10 Excellent

Abedin

Stayed 3 nights in Dec 2022

6/10 Okay

Brook

Stayed 1 night in Dec 2022

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This is an amazing hotel. It’s the perfect location if you love the art museums as they’re all within a 10 minute walk. The room was lovely and the staff are all great.
Stayed 3 nights in Dec 2022

10/10 Excellent

Lorne

Traveled with family
Liked: Cleanliness, staff & service
Great staff great location , room comfortable but a little small for a few day stay,all in all a great place to explore Madrid everything is with in walking distance.

10/10 Excellent

Olga

8/10 Good

Panayiotis

Stayed 1 night in Oct 2022

8/10 Good

Stinson

Liked: Cleanliness, property conditions & facilities
Small room comfortable for sleeping. Not a place to “hang out”.
Stayed 1 night in Oct 2022

10/10 Excellent

Gus, Vancouver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cozy and very cute room. Excellent front desk staff. free coffee and cold water....
Stayed 3 nights in Oct 2022

4/10 Poor

Ana

Liked: Staff & service
Stayed 1 night in Oct 2022

8/10 Good

Pedro, Evanston

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located hotel for travelers. Informative and friendly staff. Need a bit more maintenance of the facility, such as the bathrooms.
Stayed 1 night in Oct 2022
Response from Alex on Oct 11, 2022
Dear Pedro,We really appreciate your sincerity.We are pleased that you enjoyed your stay, we will try to improve as much as possibleHope see you soon

10/10 Excellent

Sangita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, pleasant and helpful staff, good location near major museums.
Stayed 1 night in Sep 2022

10/10 Excellent

Mark, Boise

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went far beyond the mark to make sure our time there was enjoyable and productive.
Stayed 2 nights in Sep 2022

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the simple, clean close to Atocha and great English at the desk facility. Covid test planned and executed for me by desk-someone to come there for me...outstanding help! This was my second stay. I repeated because I was so impressed the first time. I hope to stay again fairly soon! Thank you so much. So many extra little helps in solving questions on a range of topics-always graciously done.
Stayed 3 nights in Apr 2022

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2022

10/10 Excellent

Hayoung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2022

10/10 Excellent

Fernando, Buford

Liked: Cleanliness, staff & service, property conditions & facilities
Near Atocha Station
Stayed 1 night in Jul 2022