Get an overview of this hotelGrand 5-star luxury hotel in the heart of Madrid
Popular property highlights
In central Madrid
This luxury hotel is 150 meters from the Congress of Deputies and 500 meters from Puerta del Sol. Just a few minutes away from the "museum triangle" formed by the Prado, the Thyssen-Bornemisza, and the Queen Sofia Museums.
Restaurant, oyster bar
Urban offers an outdoor pool, a gym, steam bath, and also has a business center. The hotel has a restaurant, a terrace bar, an oyster bar, and offers 24-hour room service. Self-parking is available for surcharge.
LCD TVs, DVD players
Guestrooms at Urban offer premium bedding, minibars, LCD TVs with DVD players, and free WiFi. The bathrooms feature telephones, bathrobes, and slippers.
- Central location
- Onsite bar and onsite restaurant
- Helpful staff
- Clean guestrooms
- Overall room comfort
- Guestrooms weren't very spacious
Urban features 2 restaurants, an oyster bar, and a seasonal outdoor dining space. Room service is available 24 hours a day. This 5-star Madrid hotel has an outdoor pool, fitness equipment, and a steam room.
Located in the historical city center, the hotel provides convenient access to the nearby metro station, train station, and shopping district. The Real Academica de Bella Artes de San Fernando and the Museo Thyssen-Bornemisza are 450 meters away.
A concierge desk and a business center are on site. Tour assistance and currency exchange are available. The hotel has laundry facilities and offers dry cleaning services. Self-parking is available for a surcharge. The hotel also has a museum dedicated to Papua Nuova Guinea art. WiFi is complimentary. Roundtrip airport shuttle service is also available for a surcharge.
- Free WiFi
- Outdoor pool
- Free newspapers in lobby
- Fitness facilities
- Babysitting or childcare (surcharge)
- Breakfast available (surcharge)
- Business center
- Express check-out
- Multilingual staff
- Express check-in
- 24-hour front desk
- Safe-deposit box at front desk
- Laundry facilities
- Dry cleaning/laundry service
- Total number of rooms - 96
- One meeting room
- Rooftop terrace
- Luggage storage
- Number of floors - 6
- Conference space size (feet) - 3240
- Airport transportation (surcharge)
- Limo or Town Car service available
- Conference space size (meters) - 301
- Year Built 2005
- Number of restaurants - 2
- Number of buildings/towers - 1
- Steam room
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
- Free WiFi
- DVD player
- Premium bedding
- In-room climate control (air conditioning)
- Free newspaper
- Air conditioning
- Turndown service
- Free toiletries
- Hair dryer
- In-room childcare (surcharge)
- Satellite TV service
- Iron/ironing board (on request)
- Free wired Internet
- Soundproofed rooms
- Daily housekeeping
- Private bathroom
- Room service (24 hours)
- Free cribs/infant beds
- In-room safe (laptop compatible)
- LCD TV
Where to Eat
Europa Deco - Serving creative Mediterranean cuisine. Open for lunch and dinner. Closed Sundays.
Glass Bar - Oyster bar. Featuring transparent chairs, cocktails, and Japanese-inspired drinks.
La Terraza del Urban - Serving dinner and offering drink service until late night. Featuring views of the city’s skyline. Open during the summer.
CEBO - Creative Mediterranean cuisine based on seasonal products, served in a cosmopolitan atmosphere.
Room Service - Available 24 hours a day.
Nearby Things to Do
Urban offers fitness equipment, an outdoor pool, and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Roll-in shower
- In-room accessibility
Minimum check-in age is 18
Check-in time ends at midnight
Check-in time starts at 3 PM
Special check-in instructions:
Check-out time is noon
Children and extra beds
- Children are welcome.
- Kids stay free! Children 2 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
- Pets allowed for an extra charge of EUR 18 per pet, per night
You need to know
Extra-person charges may apply and vary depending on property policy.
- Breakfast fee: EUR 26 per person (approximately)
- Airport shuttle fee: EUR 90 per vehicle (one-way)
- Self parking fee: EUR 27 per day
- Pet fee: EUR 18 per pet, per night
- Urban Hotel
- Urban Hotel Madrid
- Urban Madrid
- Madrid Urban Hotel
- Hotel Urban Madrid
We should mention
Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Awards & Affiliations
- Urban is listed in the 2012 Condé Nast Traveler Gold List of the world's best places to stay.