Ratings based on 1,171 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Convinient location

Posted Jan 28, 2017
Nice stay, warm welcome . Il Will définitly recommend this hôtel to friands and family
4 out of 5
Recommended
for Everyone
by A verified traveler from London

3 nights in madrid

Posted Nov 12, 2016
Location: Must try plaza de San Miguel !
We stayed on the 4th floor. Didn't have any windows just 2 skylights right above the bed which I didn't like. Room was very clean, room service-impeccable. The other thing which I found odd was that I called to get a cork screw and they told us to bring the bottle to them and it will cost 2 euros. good location of the hotel, walking distance to the shopping areas , close to metro .
4 out of 5
Recommended
for Everyone
by A verified traveler from US. Puert Rico.

Very nice interior disposición.

Posted Oct 22, 2016
Very good. But not enough outlets. The Hotel do not have electric 110 V outlets nor transformers to facilitate to the users.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 10, 2016 on Hotels
4 out of 5
Recommended
for Couples
by A verified traveler

Convenient location

Posted Oct 10, 2016
Location: Very convenient location, nearby restaurants, convenient stores, shoppting places
A little bit high priced, but convenient location to go around.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 13, 2016 on Hotels
5 out of 5
by A verified traveler

A gem

Posted Aug 30, 2016 on Hotels
A few days of culture and shopping and this hotel tucked all the boxes
5 out of 5
by Timothy from Vancouver, BC

Posted Aug 25, 2016 on Hotels
Great location onece you get oreintatied. Great staff including maid service. Not next to the all night bars but only a few doors away. No noise in the room however. Just plain great value for the money, or for any money.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Market, Md

Great Hotel and in heart of Madrid.

Posted Aug 21, 2016
Pros: staff
Cons: bathroom little dirty and room is dark
Enjoyed the attention by their staffs in front desk, bellman, and breakfast workers were great!
4 out of 5
Recommended
for Couples
by A verified traveler from London

Great location near Plaza Santa Ana

Posted Aug 9, 2016
Pros: Location
Cons: Lighting in bathroom
Public areas smart, helpful staff. Standard room a little on the small side. Poor lighting in bathroom - one side in darkness!