Ratings based on 1,614 Verified Reviews

4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Cork

very nice hotel

Posted Jun 7, 2017
Pros: location, nice and clean. roof top was nice
very nice hotel, friendly staff. great location. a problem with the plumbing during the night. thought the AC was a little loud in the room at night but the GF was ok with it :)
5 out of 5
Recommended
for Everyone
by A verified traveler from lima

Location,location, location.

Posted May 26, 2017
Close to everything, best location and value for money. I have stayed several times and you will not be dissapointed, The Bar in the terrace is great to get some drinks with a beautiful view of Gran Vía and Madrid..I will be back...
3 out of 5
Recommended
for Everyone
by A verified traveler from jeddah

The hotel is good and location is great

Posted May 16, 2017
Nice design but not that much quilty , there was leaking in the bathroom, the pillow is not comfortable The location is great
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 4, 2017
Pros: breakfast
wonderful the breakfast is great and the staff at the front desk. just to expensive for a ice
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in the middle of gran via

Posted Apr 19, 2017
A very nice, spacious room with comfortable beds. A very helpful staff and a great breakfast soread.
5 out of 5
Recommended
for Everyone
by A verified traveler from l toronto.

Very nice hotel right in the middle of Madrid .

Posted Apr 18, 2017
Very nice room, reception personnel were excellent and we had a great visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from L

Would recomend this hotel

Posted Apr 13, 2017
I recomwnd it. It is cool, great location!!!! The staff is friendly. Only negative, the breakfast us very poor. Not to the level!
5 out of 5
Recommended
for Everyone
by A verified traveler from Lancashire, UK

Easter break

Posted Apr 12, 2017
We spent 5 nights at this hotel. It was centrally located and easy access by metro. The hotel staff were very helpful. Breakfast was phenomenal although layout for tea/coffee facilities could have been less cramped. No tea / coffee making facilities in the room which is the biggest and probably the only negative I can find with the hotel. They have a policy to be more environmentally friendly by reducing the number of towel and bedlinen changes during your stay. Great idea but despite us following the instructions, all our linen was changed very day except one!! Roof top terrace was superb and a real bonus for this hotel. A fantastic stay and would definitely return to this hotel if visiting Madrid again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Lovely hotel - excellent location

Posted Apr 6, 2017
Pros: Location. Clean. Comfortable. Helpful staff.
Cons: Breakfast was good but not enough staff one morning to keep up with the crowd.
Location: A block from the Plaza De Espanya. Near subway and bus routes. Near a hop-on-hop-off bus stop. Lots of shops and restaurants nearby.
Nice comfortable room right on the Gran Via within walking distance of everything. Staff are delightful. The room was a bit small but the bed comfortable, crisp white sheets and everything was clean and working well. Very quiet even though on a busy street. Decorated in a fun, upscale manner.
5 out of 5
by Athanas

This traveler left a rating score only Posted Mar 25, 2017 on Hotels