Ratings based on 779 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Sydney, Australia

Fantastic hotel near Retiro park

Posted Sep 18, 2016
We stayed at the Wellington Hotel for 3 nights as part of our honeymoon. It is 5 mins walk to the metro which will drop you right in the heart of Madrid. The staff were excellent and the hotel was great. A highlight for us was the large and delicious buffet breakfast. We would definitely stay here again.
5 out of 5
by A verified traveler

Grand hotel in the center of Madrid.

Posted Sep 17, 2016
Pros: Elegant hotel in the heart of Madrid. Courteous and helpful staff. Great location.
Location: Very close to shopping, restaurants and bars in a very nice part of Madrid. Also convenient for exploring museums and other historical attractions.
We greatly enjoyed our stay at the Wellington Hotel in Madrid.
5 out of 5
by A verified traveler from cheshire

Fantastic hotel

Posted Sep 6, 2016
Pros: There wasn't anything to dislike
Cons: Pillows
Location: Easy walk to all main attractions. Situated on a beautiful avenue with shops, cafes, restaurants etc
Stayed for three nights and wished we had stayed longer. Room was fabulous with a great balcony you can sit out on with a view of the city. Breakfast was amazing. Every choice possible and was open from 7 til 11. At 2 minutes to 11 the chefs were still bringing out fresh food where other hotels they start clearing up 30 minutes before they close. Facilities fabulous. Beautiful pool and outdoor bar and dinning. The Wellington club was outstanding also. Amazing tapas. I cannot fault this hotel and highly recommend it.
5 out of 5
by A verified traveler from London, UK

Weekend in Madrid

Posted Sep 4, 2016
Great hotel in a fabulous area of Madrid. Rooms are small but luxurious. Staff were very helpful and knowledgeable. Only gripe is the pool area is a bit tatty and it is very difficult to get a sun lounger. Overall a good place to stay for a weekend break.
5 out of 5
by A verified traveler

Posted Aug 27, 2016
Hotel location excellent - walkable to parks, shops and restaurants / cafes with a city tour bus bus stop located directly outside of the hotel. Staff were very friendly and welcoming with an exceptionally clean room. Pool doesn't get much direct sun so the water was cold however very relaxing to sit by and the jacuzzi is a great addition.
5 out of 5
by A verified traveler

Excellent hotel.

Posted Aug 25, 2016
Cons: Pool temperature too cold.
Paying extra for the Wellington club rooms is very much worth it.
5 out of 5
by A verified traveler from canada

Excellent Hotel In The quiet center If Madrid

Posted Aug 25, 2016
Excellent location, i was upgraded to a suite without asking. Perfect room size.Professional and fast service Very happy with our stay
5 out of 5
by A verified traveler from 東京塔

マドリッドの市内観光バス「マドリッド・シティーツアー」のバス停がホテル前にあり、市内移動に便利

Posted Aug 23, 2016
家族4人でマドリッドに到着し、当ホテルに1泊したのち、アンダルシア地方を廻って4日後に再びマドリッドに戻り、当ホテルにチェックインしました。ホテルのフロントマンは、先に宿泊した我々のことを覚えていてくれたようで、名前を告げる前に、当方の名前を呼び掛けていただき、宿泊の手続きをしていただきました。スタッフの心配りに感激しました。 
4 out of 5
by A verified traveler from vakencia

Servicio excelente

Posted Aug 10, 2016
He echado en falta una mejor información sobre los servicios del hotel, escasa y poco clara. De hecho no supe de la existencia del club en el ático.
Comment from Hotel Management
Aug 20, 2016 by Carlos Sánchez, Hotel Management
Estimado Antonio, Queremos agradecerle sinceramente el tiempo tomado en escribir su comentario. Tomamos nota de su comentario para ofrecer una mayor información sobre nuestros servicios. Será un honor tener la oportunidad de darle de nuevo la bienvenida a nuestro Hotel. Reciba un cordial saludo
5 out of 5
by A verified traveler from NY

Shopping and sightseeing with kids

Posted Aug 8, 2016
Pros: location staff and facilities.
Cons: not sure.
Location: retiro, estanque, shopping, movies, etc.
Great hotel, great location, great staff, were excellent with the children. Included in our rate was the 7th floor club room for drinks and snacks which was very nicely staffed.
Comment from Hotel Management
Aug 22, 2016 by Carlos Sánchez, Hotel Management
Dear Elisa, Thank you for sharing your experience on Expedia. We truly appreciate you taking the time to send feedback from your stay. We are glad you enjoyed our facilities and service, which made you have a pleasant stay with us. We are looking forward to welcoming you again in the near future. Best Regards.