Ratings based on 392 Verified Reviews

4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from athens,greece

excellent location

Posted Jan 23, 2017
Pros: location , close to the main museums and the upscale shopping district. excellent cafes and restaurants nearby . very efficient staff
Location: the room we had was rather small. and no pay TV only satelite tv channels
rooms quite comfortable although ours was somewhat small , however quite complete. the staff is great ! professional , polite and very efficient. and it has one of the best Basco restaurants in town. excellent food.
5 out of 5
Recommended
for Everyone
by A verified traveler

Stay of Elegance

Posted Dec 17, 2016
The Hotel Wellington is a First Class hotel. From the moment you walk up to the front door and greeted by Manuel best the doorman, then the professional yet friendly check-in at the front desk. Raphael never did us wrong with our room service orders. Then the follow through delivery every morning by Vicente the footman was always punctual. Our suite was outstanding and kept like home by the housekeepers. The bed was comfortable, double vanity tub decorated with marble. Finally, reluctantly not wanting to leave, Manuel was excellent yet again! My wife and I will be going back to the Wellington! I suggest it to all... Merry Christmas! Happy New Year 2017.
4 out of 5
Recommended
for Everyone
by A verified traveler

Best option in Salamanca

Posted Dec 13, 2016
Pros: Near to San Marco's Square
A beautiful hotel near "San Marco's" Square but without the bustle of it. Service attentive and full of details.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Nice hotel with good location

Posted Dec 12, 2016
It is an old hotel with older fixtures. Staff are friendly. Good location - walking distance to nearby Royal botanic garden and retiro park. The hop on, hop off bus stop is right at the hotel front entrance, very convenient.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, United States of America

A Classic

Posted Nov 11, 2016
Pros: Great staff, great location, great service. Just perfect. My place in Madrid.
Cons: It will need a renewal of bathrooms sometime. Just to be more modern.
Location: Near everything
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent. Classy. Unbeatable location.

Posted Oct 30, 2016
Pros: Really nice. Terrific location.
Cons: At these level you'd expect down pillows. I don't know what kind we got but they were definitely less than good.
Superb. In every way except for the pillows (what's with that). The AC was not on.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Great hotel, friendly staff, great location!

Posted Oct 9, 2016
Pros: Wellington Club
Upgrade to a Wellington Club room - definitely worth it. The room was great, and the lounge (club) has great food and drinks. The staff are very friendly and speak great English. The location is convenient - you can walk everywhere in Madrid.
Comment from Hotel Management
Oct 27, 2016 by Carlos Sánchez, Hotel Management
Dear Vinay, Thank you very much for your comment about your stay at the Wellington Hotel. We are very pleased to know you have enjoyed and we have been able to meet your expectations. Looking forward to welcoming you again in a near future. Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Amazing stay

Posted Oct 4, 2016
Beautiful hotel. Great pool area and spa. Free champagne in the lobby. Fresh flowers on every table, orchids in lobby. Breakfast buffet was delicious. Elena in the Wellington club brightened our day. Wellington club was fabulous. Great food and views. Room service was extra special, even left us a welcome bottle of Cava and turn down service. Madalin at the door was very helpful and friendly. Walking distance to beautiful Retiro park and great testaurants. Can't wait to go back!!!
Comment from Hotel Management
Oct 27, 2016 by Carlos Sánchez, Hotel Management
Dear Lisa, Thank you very much for your fantastic review about your recent stay at the Wellington Hotel. We are very glad to have met your expectations and we look forward to welcome you again in a near future. Kind regards.
5 out of 5
Recommended
for Everyone
by A verified traveler

Elegant boutique hotel near the park.

Posted Sep 29, 2016
Pros: Elegant, great location.
Cons: Staff could be a little friendlier.
Great location with many good restaurants in the neighborhood. Great shopping near by as well. Our room was recently renovated and was small but nice. I would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Manchester

Traditional style

Posted Sep 28, 2016
Pros: Beautifully maintained. Very comfortable.
Cons: Would have been great to have coffee-making facilities in the room, a modern hairdryer and a full-length mirror.
Location: Close to Retiro Park and metro so all areas of the city were easily accessible. Quiet, safe area.
Hotel is immaculate and the public areas quite opulent. Room decor was a little dated but clean, spacious and comfortable. Check-in was very quick and efficient. Staff helpful. Didn't use the pool area but it looked lovely.
Comment from Hotel Management
Oct 27, 2016 by Carlos Sánchez, Hotel Management
Dear Mel, From the Wellington Hotel, we would like to thank you very much for sharing your experiences with us. We highly appreciate your comment about the locations and the service. Looking forward to welcoming you again in a near future. Kind regards