Ratings based on 804 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Miami, United States of America

A Classic

Posted Nov 11, 2016
Pros: Great staff, great location, great service. Just perfect. My place in Madrid.
Cons: It will need a renewal of bathrooms sometime. Just to be more modern.
Location: Near everything
5 out of 5
by A verified traveler

Muy comodo, centrico y agradable.

Posted Nov 5, 2016
Estuvimos muy comodos, fue una miy agradable estancia
5 out of 5
by A verified traveler

Excellent. Classy. Unbeatable location.

Posted Oct 30, 2016
Pros: Really nice. Terrific location.
Cons: At these level you'd expect down pillows. I don't know what kind we got but they were definitely less than good.
Superb. In every way except for the pillows (what's with that). The AC was not on.
4 out of 5
by A verified traveler from taiwan

近市中心優值飯店

Posted Oct 23, 2016
位於普拉多大道附近,且鄰近最大公國早期晨跑再去美術館博物館,飯店佈置優雅高尚,CP極高的好飯店,貼心的房務人員隨時提供飲用水,膠囊咖啡及名茶任您用
Comment from Hotel Management
Oct 27, 2016 by Carlos Sánchez, Hotel Management
Dear Ada Lin, Thank you very much for sharing your experiences with us, for your wonderful comment about the service and location. We are very glad to have met your expectations. Looking forward to welcome you again at the Wellington Hotel in a near future. Best regards,
5 out of 5
by A verified traveler from Zurich

een klasse hotel vlak bij het Retiro park

Posted Oct 17, 2016
Pros: De standaard kamer is toegerust met een mooie badkamer en toilet met subtiele afscheiding
Een fraai hotel met veel personeel en galante service. De ligging aan een drukke calle geheel niet als probleem ervaren in een goede kamer aan de - erg stille- achterzijde van het hotel. Het is op korte loopafstand gelegen van het Retiro park en daarmee van het Prado en Museo Thyssen-Bornemisza. Volop restaurants in de nabijheid en ook om desgewenst niet uitgebreid te ontbijten.
Comment from Hotel Management
Oct 27, 2016 by Carlos Sánchez, Hotel Management
Dear Frits, We are very pleased to know you have enjoyed and we have been able to meet your expectations. Looking forward to welcoming you again in a near future. Kind regards
5 out of 5
by A verified traveler from G

Lo recomiendo alramente

Posted Oct 14, 2016
Pros: Que me siento bien atendida
Cons: Que la gente no fume tanto aunque sea afuera y una vez nos toco una habitación que olía a cigarrillo
Esta muy bien todo funciona su personal muy amable y si localizacion
Comment from Hotel Management
Oct 18, 2016 by Carlos Sánchez, Hotel Management
Estimada Patricia, Queremos agradecerle sus amables palabras acerca de su reciente estancia en el Hotel Wellington. Es un placer que ha disfrutado del servicio. En relación a su comentario respecto al olor a Tabaco de la habitación, sepa que tomaremos medidas para que este hecho no vuelva a repetirse. Esperamos darle la bienvenida en un future próximo, Reciba un cordial saludo
5 out of 5
by A verified traveler from mexico

Posted Oct 12, 2016
Excelente!!! El trato la limpieza la comida comparado con cualquier hotel 5 y solo regresare a este hotel . Tiene el sabor del pasado combinado co las comodidades modernas y en servicio del Wellinton Club no pueden perderlo y preguntar por Santi él lo hace más agradable Saludos amigos
Comment from Hotel Management
Oct 17, 2016 by Carlos Sánchez, Hotel Management
Estimada Alejandra. Es un placer para nosotros saber que ha disfrutado de su estancia con nosotros. Es un honor recibir comentarios como el suyo acerca del servicio de nuestro personal. Sepa que transmitiremos sus amables palabras a nuestro personal especialmente a Santiago. Esperamos poder darle la bienvenida en un futuro próximo. Reciba un cordial saludo
5 out of 5
by A verified traveler from California

Great hotel, friendly staff, great location!

Posted Oct 9, 2016
Pros: Wellington Club
Upgrade to a Wellington Club room - definitely worth it. The room was great, and the lounge (club) has great food and drinks. The staff are very friendly and speak great English. The location is convenient - you can walk everywhere in Madrid.
Comment from Hotel Management
Oct 27, 2016 by Carlos Sánchez, Hotel Management
Dear Vinay, Thank you very much for your comment about your stay at the Wellington Hotel. We are very pleased to know you have enjoyed and we have been able to meet your expectations. Looking forward to welcoming you again in a near future. Kind regards,
4 out of 5
by A verified traveler

Leuk hotel centraal gelegen bij Retiro

Posted Oct 4, 2016
Fijn hotel, ontbijt veel te duur. Koffie- en theefaciliteiten op de kamer zou een mooie aanvulling zijn
Comment from Hotel Management
Oct 27, 2016 by Carlos Sánchez, Hotel Management
Dear Guest, Thank you very much for sharing your experiences about your stay at the Wellington Hotel in Expedia. We look forward to welcome you again in the Wellington Hotel in a near future. Kind regars,
5 out of 5
by A verified traveler from Colorado

Amazing stay

Posted Oct 4, 2016
Beautiful hotel. Great pool area and spa. Free champagne in the lobby. Fresh flowers on every table, orchids in lobby. Breakfast buffet was delicious. Elena in the Wellington club brightened our day. Wellington club was fabulous. Great food and views. Room service was extra special, even left us a welcome bottle of Cava and turn down service. Madalin at the door was very helpful and friendly. Walking distance to beautiful Retiro park and great testaurants. Can't wait to go back!!!
Comment from Hotel Management
Oct 27, 2016 by Carlos Sánchez, Hotel Management
Dear Lisa, Thank you very much for your fantastic review about your recent stay at the Wellington Hotel. We are very glad to have met your expectations and we look forward to welcome you again in a near future. Kind regards.