Ratings based on 740 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from london

Old style hotel in a good location

Posted Jul 23, 2016
Pros: Hotel had some lovely old style features, sweeping staircase and charm in many ways. Pool area was great as was the breakfast
Cons: Staff at reception need improvement not overly friendly nor helpful, which is a shame as first impressions are important
Location: Close to all the major attractions and parks, good shopping, restaurants etc, a more upmarket area
Hotel is located in a good area for restaurants, shopping etc plus close enough walk to the major sites
4 out of 5
by A verified traveler from Medellin, Colombia

Nice Hotel in a great location.

Posted Jul 22, 2016
Pros: Location
Cons: The service and facilities the Hotel can provide.
Location: Great for dinning and shopping.
The experience was good, the hotel is in a great location if you want to go out for dinning of shopping.
5 out of 5
by A verified traveler from CDMX

Muy bonito y bien ubicado

Posted Jul 21, 2016
El hotel precioso, muy bien ubicado cerca del parque y en una Zona muy bonita. El personal muy atento y servicial. La alberca de buen tamaño considerando un hotel de ciudad. La habitacion de muy buen tamaño, la cama muy comoda y el baño tambien. Mi unica critica es que no tienen convertidores de corriente para uso de los hiespedes. Tuvimos que comprar uno para cargar el telefono celular. Pero si ofrecieron cargarlo en la recepcion.
5 out of 5
by A verified traveler

Great location

Posted Jul 17, 2016
Easy access to el Retiro park Only a couple of blocks away Great restaurant
Comment from Hotel Management
Jul 20, 2016 by Carlos Sánchez, Hotel Management
Dear Guest, From the Wellington Hotel, we would like to thank you very much for sharing your experiences with us. We highly appreciate your comment about the location. We are delighted to see that you had a pleasant stay and we would be honored to welcome you again the next time you visit Madrid. Kind regards
4 out of 5
by A verified traveler from New Jersey

Key is to get a Wellington Club room

Posted Jul 12, 2016
Pros: Very nice services. Very comfortable. Low key.
Cons: Bathrooms could use updating.
Location: Walking distance from anything you want to do in Madrid. The only time we took taxis was to go to bullfight, or were just too exhausted to walk back
We loved this hotel because we got the "Club" room access, which offers food and drink (included in the price of the room) all day long. After a long hot day in the city of Madrid, it is great to relax just steps from your room. This is a quieter part of the city, but everything is walkable and the metro is very close. The neighborhood food is very good, but a bit upscale - places you won't feel comfortable wearing shorts/sneakers.
Comment from Hotel Management
Jul 20, 2016 by Carlos Sánchez, Hotel Management
Dear Sharon, Thank you very much for sharing your experiences about your stay at the Wellington Hotel in Expedia. We highly appreciate your comment about the Wellington Club and services. We look forward to welcome you again in the Wellington Hotel in a near future. Best regards,
5 out of 5
by A verified traveler from Mexico

Hotel excelente ubicación

Posted Jul 8, 2016
Llegamos a las 8 de la mañana, el hotel estaba lleno, pero a las 9 de la mañana ya estaba lista nuestra habitación, Personal súper atento , comida deliciosa y muy buen servicio en su restaurante Goizzeko Muy recomendable
5 out of 5
by A verified traveler from dallas texas

Beautiful propert in quiet Madrid neighborhood

Posted Jul 5, 2016
Loved the propert and location. Close enough to walk or short taxi to all prime spots but quiet locations as well. Well worth the club flier upgrade as we loved the ability to grab breakfast quickly and appetizers and drinks in the evening. Staff and doorman in particular very helpful
5 out of 5
by A verified traveler from Guatamala, Guatemala

Personal con alta capacidad de servicio.

Posted Jun 20, 2016
Location: Hay paradas de taxis en la esquina del hotel. El turibus para también en la esquina lo que hace cómodo el traslado para turistas..
El personal del hotel ofrece una atención personalizada desde el ingreso hasta la salida de los huéspedes. Las comodidades de la habitación corresponde a un hotel de 5 estrellas, pantuflas, batas, y accesorios de limpieza personales completos. El servicio de bar dentro del hotel es el esperado.
Comment from Hotel Management
Jun 24, 2016 by Carlos Sánchez, Hotel Management
Estimado Dario, Queremos agradecerle el tiempo dedicado en escribir su experiencia en el Hotel Wellington. Es un placer haber cumplido con sus expectativas y saber que su estancia entre nosotros fuera tan maravillosa. Reiteramos nuestro agradecimiento y esperamos poder contar nuevamente con su presencia entre nosotros. Reciba un cordial saludo
5 out of 5
by A verified traveler from mexico

Hotel de valor ageegado

Posted Jun 16, 2016
Conveniente, zona comercial y turística cercanas, gran ubicación, muy buen costo-beneficio.
Comment from Hotel Management
Jun 22, 2016 by Carlos Sánchez, Hotel Management
Estimado Sr. Sánchez, En nombre del Hotel Wellington, queremos agradecerle el haber compartido su experiencia con motivo de su estancia en nuestro Hotel. Es una satisfacción por nuestra parte, comprobar que el hotel ha cubierto todas sus necesidades. Esperamos poder saludarle pronto. Reciba un cordial saludo
5 out of 5
by A verified traveler from Liff

Lovely hotel fantastic facilities. Great location

Posted Jun 13, 2016
Beautiful hotel prestige. Five star definitely recommend this hotel. Great pool area with attention to detail from the staff. Good service from the team.
Comment from Hotel Management
Jun 14, 2016 by Carlos Sánchez, Hotel Management
Dear Mark, We're very please with you nice comments and thank you for dharing themwith all users. We're looking forward to welcoming you again. Best Regards