Ratings based on 41 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
79% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Chiang-Mai

Voor Mae Hon Son een goed hotel.

Posted Nov 28, 2016
Pros: De omgeving.
Cons: Een lift.
Location: Mooie omgeving in de bergen.
Een goed hotel voor deze regio, want er zijn niet veel nieuwe grote hotels.
Comment from Hotel Management
Dec 4, 2016 by Waraporn Meekerd Assistant Manager, Hotel Management
Dear Sir/Madam, We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to complete our guest questionnaire. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards,
4 out of 5
by A verified traveler

Imperial not quite mint

Posted Mar 26, 2016 on Hotels
The Imperial is ok, staff very friendly, pool great and resturant food was pretty good. Hotel building could use a facelift.
Comment from Hotel Management
Dec 2, 2016 by General Manager, Hotel Management
Dear Sir/Madam, We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to complete our guest questionnaire. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Waraporn Meekerd Assistant Manager
5 out of 5
by A verified traveler from Milano

Evcezionale.

Posted Mar 14, 2016
Ottimo hotel sotto ogni aspetto. Bellissimo parco a ridosso della piscina, con alberi teak. Disponibilità del personale, con un unica pecca, essere un po' fuori dalla cittadina, ma nessun problema c'è uno shuttle con orari programmati, oppure accompagnamento con pochi bath. Il prezzo è ragionevole considerandone le qualità.
Comment from Hotel Management
Dec 4, 2016 by Waraporn Meekerd Assistant Manager, Hotel Management
Dear Sir/Madam, We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to complete our guest questionnaire. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Waraporn Meekerd Assistant Manager
3 out of 5
by Natkhanang from Bangkok

Posted Mar 11, 2016 on Hotels
Comment from Hotel Management
Dec 6, 2016 by General Manager, Hotel Management
Dear Sir/Madam, We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Waraporn Meekerd Assistant Manager
3 out of 5
by BARRY from Dubai

Imperial

Posted Mar 6, 2016 on Hotels
A pleasant break. A porter is required.
Comment from Hotel Management
Dec 6, 2016 by General Manager, Hotel Management
Dear Sir/Madam, We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Waraporn Meekerd Assistant Manager
4 out of 5
by A verified traveler from UK

Quiet location, beautiful and spacious

Posted Jan 31, 2016
Beautiful setting with very spacious room and public areas. Rooms have a big balcony and having one facing the grounds and swimming pool would be animus. The grounds are pleasantly set among lovely trees. Because it's located just outside the city centre, it was fairly quiet and peaceful.
Comment from Hotel Management
Dec 2, 2016 by Waraporn Meekerd Assistant Manager, Hotel Management
Dear Sir/Madam, We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to complete our guest questionnaire. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Waraporn Meekerd Assistant Manager
2 out of 5
by A verified traveler from Dumfries UK

never again

Posted Jan 28, 2016
Pros: gardens.
Cons: read review. Breakfast. Transportation into town. Provided all facilities advertised by Expedia ie tea and coffee facilities.
Location: Cruise river. Visit Karen tribe village. Lake.
We stayed here 10 years ago and we do not think a penny has been spent on maintaining the property. Pity because the setting is lovely with a great swimming pool. The description of the hotel facilities is inaccurate. There are no tea making facilities, no hairdryer in room and no bathrobes provided. These are usually provided as standard in a hotel of this rating. Breakfast was acceptable, but not a good enough western choice. They seem to cater for their Asian guests. There is a complimentary minibus into the town. The advertised times are not really convenient however after inquiring we were told they will take you into the town any time for 50 baht per person. We suggested this should be advertised on the information board, but no one listened. In any case it should run once an hour up until 10pm. At the present time you can go early morning late afternoon. The town is only 3km along a main road so in the heat it is a long way to walk. Although we might add we have walked it in the past. Tuk tuk 100 bahts if you can find one. Better places to stay in the town, for half the price. We found a lovely little guesthouse near the lake. Little bungalows. Also think hotel could be a fire hazard. They allow smoking and it is almost entirely a wooden construction, hence there is a fire extinguisher in the room.
Comment from Hotel Management
Dec 2, 2016 by Waraporn Meekerd Assistant Manager, Hotel Management
Dear Sir/Madam, We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Waraporn Meekerd Assistant Manager
4 out of 5
by monty from Winnipeg Canada

Short but sweet

Posted Jan 5, 2016 on Hotels
Very comfortable stay. The staff was exceptional to us. Very positive.
Comment from Hotel Management
Dec 2, 2016 by General Manager, Hotel Management
Dear Sir/Madam, We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Waraporn Meekerd Assistant Manager
5 out of 5
by A verified traveler

Schöne Hotelanlage am Rand der Stadt

Posted Dec 6, 2015 on Hotels
Sehr angenehmes Hotel mit ausgezeichnetem Restaurant und freundlichem Personal. Schöne Anlage mit Zimmer mit Sicht ins Grüne. Leider etwas ausserhalb gelegen. Ein Shuttle ins Zentrum und zum Flughafen zu festen Zeiten wird als Ausgleich offeriert.
Comment from Hotel Management
Dec 6, 2016 by General Manager, Hotel Management
Dear Sir/Madam, We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Waraporn Meekerd Assistant Manager
4 out of 5
by Ben from England

Beautiful place

Posted Nov 30, 2015 on Hotels
Beautiful hotel and common areas. Poolside area and view is nothing short of spectacular. Very close to the town and a nice area too. The only thing that let the place down was the quality of the showers
Comment from Hotel Management
Dec 6, 2016 by General Manager, Hotel Management
Dear Sir/Madam, We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Waraporn Meekerd Assistant Manager