Ratings based on 4 Verified Reviews

3.5 out of 5
3.2 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Pretoria

Room/restaurant

Posted Jan 10, 2017
Pros: Beautiful setting, very friendly staff everywhere.
Cons: Reception staff must be more pro-active when making accommodation bookings & ask guests to book early at the one a la carte restuarant available to av
Location: We were only there for one night
We had a wonderful stay there. In our room we had a big very wet sport on the carpet between the bedroom & passage area. We were very disappointed that the a la carte restaurant was all booked out & that nobody mentioned this to us at reception. At reception they said that they would do a booking for us at the restaurant & only when I phoned them later to find out at what time our booking was for, they told me that they could not do a booking for us. We then ate at the buffet restaurant where we had to call a waiter to our table every time we wanted somebody to serve us. We got our wine the third time we asked about it, about three qaurters of an hour after we sat down.
4 out of 5
Recommended
for Everyone
by A verified traveler

It's a beautiful hotel

Posted Dec 28, 2014
Pros: Everything
Enjoyed our stay at the hotel everything was exceeding expectations
2 out of 5
by Andy from Johannesburg, South Africa

An overrated hotel

Posted Dec 29, 2012
Pros: Flotation poil
Cons: Over priced food and drinks!!! Shower was just worn and dirty...and that in a so called luxury room! Bed too short! Moskito netting not 100 secure
Way over priced in relation what the hotel offers.
4 out of 5
Recommended
for Couples
by Noni from Hampshire

Relaxing retreat

Posted Nov 14, 2012
Pros: Public areas and pools
Cons: Bathroom
Location: Superb setting and all within easy reach of Jo'burg
The location is superb - so beautiful, private and relaxing. The public areas are comfortable and stylish. The spa is wonderful and easy to while away the hours relaxing and being pampered. Only thing with the spa was no background music/soundtrack during treatments which I usually find helps the relaxation. The room itself was a superior but I was a little disappointed with it.....bathroom door didn't shut without a good push and was fitted with poor quality ironmongery which wasn't up to the standard of the hotel quality. Also no view from the room except the back of the room in front of us - a/c units, pipe work etc......the hotel wasn't full so surprised this was the best superior room available. Overall I would stay again but would ask for a better room location.