Ratings based on 317 Verified Reviews

4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 22, 2018
the employees were great, the room was clean. breakfast was filling and warm
4 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Close to downtown. Convenient

Posted Nov 17, 2017
Pros: Staff friendly. Great breakfast.
Enjoyed my stay. Was quiet and was able to rest. Breakfast was good. Has a variety to choose from. Close to shopping. Staff was informative. Beds were comfortable.
Comment from Hotel Management
Nov 17, 2017 by MARY FD MANAGER, Hotel Management
Thanks for your review! We hope to see you on your next visit to Maggie Valley! Have a great day! Mary W. Front Desk Manager Best Western Mountainbrook Inn Maggie Valley, NC
5 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Posted Nov 9, 2017
The hotel was just what we were.looking for! We were travelling and looking for an overnight stop to breakup the drive. Perfect location in a beautiful valley in the Smoky Mountains. Very quiet.
Comment from Hotel Management
Nov 11, 2017 by Mary W. FD MANAGER, Hotel Management
Thanks for your review! We hope to see you on your next visit to Maggie Valley! Have a great day!
4 out of 5
Recommended
for Everyone
by A verified traveler from alabama

Iit will do

Posted Oct 28, 2017
The facilities were older and needs updating. Coffee maker was located in bathroom vanity area but no where to plug it in to use it.. a Refrigerator froze everything and microwave did not work properly. Electrical plugs were scarce & had to unplug one thing to be able to plug in my husbands’s sleep apnea machines. The pillows on the beds, there were 4, they were all the same & hard as a rock. However the cleanliness of the room and overall facility was good.
Comment from Hotel Management
Nov 11, 2017 by Mary W- FD Manager, Hotel Management
Thanks for your response! We hope to see you on your next visit to Maggie Valley!
4 out of 5
by Beverley

Good hotel

Posted Oct 14, 2017 on Hotels
We stayed over one night to break up the drive to Myrtle Beach. Adequate and clean. The pool looked nice but it was rainy when we were there. The included breakfast was a nice perk.
Comment from Hotel Management
Oct 20, 2017
Thank you for your review! We hope to see you on your next visit to Maggie Valley! Have a great day! Mary W. Front Desk Manager Best Western Mountainbrook Inn Maggie Valley, NC
4 out of 5
Recommended
for Everyone
by A verified traveler from wedowee, al

Remodeled. Very clean. Friendly

Posted Oct 8, 2017
Overnight stay. Enjoyed it. Great breakfast. Comfortable bed. Friendly staff.
Comment from Hotel Management
Oct 20, 2017 by Mary W. FD Manager, Hotel Management
Thank you for your review! We hope to see you on your next visit to Maggie Valley! Have a great day! Mary W. Front Desk Manager Best Western Mountainbrook Inn Maggie Valley, NC
5 out of 5
Recommended
for Everyone
by A verified traveler from Ocala, FL

Great place to stay in Maggie Valley

Posted Sep 29, 2017
Room was clean and well appointed. Staff are very friendly.
Comment from Hotel Management
Oct 20, 2017 by Mary W. FD Manager, Hotel Management
Thank you for your review! We hope to see you on your next visit to Maggie Valley! Have a great day! Mary W. Front Desk Manager Best Western Mountainbrook Inn Maggie Valley, NC
3 out of 5
by A verified traveler from Maine

Friendly Hotel

Posted Sep 21, 2017
Pros: It had a nice location and pool!
The staff was very friendly. The pool and hot tub were very nice. Even though the rooms are "no smoking", it smelled smoky/musty.
Comment from Hotel Management
Oct 20, 2017 by Mary W. FD Manager, Hotel Management
Thank you for your review! We hope to see you on your next visit to Maggie Valley! Have a great day! Mary W. Front Desk Manager Best Western Mountainbrook Inn Maggie Valley, NC
4 out of 5
by Karen

No issues

Posted Sep 4, 2017 on Hotels
Nothing negative no issues at the hotel. Staff was very friendly. It was an overnight stay for a mini vacation
Comment from Hotel Management
Oct 20, 2017
Thank you for your review! We hope to see you on your next visit to Maggie Valley! Have a great day! Mary W. Front Desk Manager Best Western Mountainbrook Inn Maggie Valley, NC
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 29, 2017
Reasonable hotel equidistant to Ashville and great smoky mtn Ntl park. Close to blue Ridge parkway entrance.
Comment from Hotel Management
Oct 20, 2017 by Mary W. FD Manager, Hotel Management
Thank you for your review! We hope to see you on your next visit to Maggie Valley! Have a great day! Mary W. Front Desk Manager Best Western Mountainbrook Inn Maggie Valley, NC