Ratings based on 408 Verified Reviews

4.7 out of 5
93% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from Chicago, Ill

great hotel for downtown

Posted Dec 28, 2017
Staff was incredibly nice. Hotel was a great place to stay right in the middle of the magnificent mile. Hotel restaurant food was over priced for the amount of food you got but I guess thats to be expected. Room was beautiful. Really enjoyed experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 11, 2017
Bathroom was a little dated and not set up for older guests.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 9, 2017
Wonderful in every way. Exquisite design by Tony Chi.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 22, 2017
Loved my stay. Hotel staff are wonderful. Definitely recommend. The location of this hotel is wonderful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 17, 2017
The rooms and restaurant are the best part of the hotel...I had a corner lake view room that was very comfortable and spacious. NoMi is fantastic food and ambience. The hotel feels slightly tired compared to the recent renovations at the Peninsula and the Langham, but its location and views are hard to beat. For a large hotel, it feels like a boutique as it's very quiet and uncrowded. The spa/pool/gym facility is not as lux as it is at the Penn or Langham, more standard quality.
5 out of 5
Recommended
for Everyone
by A verified traveler

Location. Location. Location.

Posted Nov 10, 2017
Pros: Restaurants and shops around.
The location is excellent. The area is very nice. You have al to of shops and restaurants around. I felt like the hotel we a little bit old, but at the end it was a wonderful stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Very close to everything and great service!

Posted Nov 6, 2017
Wonderful service, very spacious rooms, comfortable beds and very clean.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and within walking distance to lots

Posted Oct 20, 2017
Pros: Within walking distance to places
Nice place to stay and it was the second time in 2 weeks to stay
5 out of 5
by nancy

Posted Oct 17, 2017 on Hotels
the only problem was the tv kept tiling and losing connection which could have been cause by weather
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 16, 2017
Pleasure weekend. Always a treat to be s guest at the Park Hyatt!