Ratings based on 2,195 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Posted Oct 16, 2017
Easy to find, walking distance to everything you need downtown, great breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago hts

Posted Oct 16, 2017
Good location to bars and late nite after hours places.
5 out of 5
Recommended
for Couples
by A verified traveler from Cincinnati, OH

Great place for downtown activities

Posted Oct 9, 2017
Pros: Clean and comfortable. Good location. Courteous staff.
Cons: Breakfast quality.
Location: Lots of restaurants. All downtown activities including Hamilton. Millenium park is a 15 min walk.
Enjoyed the stay at Chicago. Hotel was excellent! Rooms were clean and well made. Staff was very helpful and courteous! The breakfast was just adequate. The valet service was fairly quick and the staff were friendly. Would stay here again.
Comment from Hotel Management
Oct 16, 2017 by Dual Front Desk Supervisor, Hotel Management
Thank you for your wonderful review! It is great to hear that you enjoyed your experience with us and had fun in Chicago! We look forward to serving you on your next visit! Best, Julie Brecheisen
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Great location and staff was very friendly.

Posted Oct 9, 2017
Pros: Staff, location and breakfast.
Location: We were able to walk to Navy Pier and do some shopping in the area.
Staff was very welcome and very helpful. Great location - convenient. Breakfast was very good.
Comment from Hotel Management
Oct 10, 2017 by Dual Front Desk Supervisor, Hotel Management
Thank you for taking the time to share your positive comments about your stay! Happy to hear about your excellent stay and glad that you could enjoy the city! We hope to see you on your next trip! Best, Julie Brecheisen
5 out of 5
Recommended
for Everyone
by A verified traveler from Lake Charles,La

Great location

Posted Sep 20, 2017
Great location, walking distance to most popular tourist attactions
Comment from Hotel Management
Sep 26, 2017 by Dual Front Desk Supervisor, Hotel Management
We really appreciate your review and are excited that you were able to explore Chicago! We hope to see you on your next visit! Best, Julie Brecheisen
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice hotel and location

Posted Sep 20, 2017
Pros: Good breakfast. Fast and easy to get going for the day.
Cons: A second night stand by the King bed would be convenient.
Good location for walking to sights and near a train and bus stop. Great restaurants within a few blocks.
Comment from Hotel Management
Sep 26, 2017 by Dual Front Desk Supervisor, Hotel Management
Thank you for sharing your positive comments! We appreciate your feedback and are happy that you enjoyed our amenities and location. We look forward to your next stay! Best, Julie Brecheisen
5 out of 5
Recommended
for Everyone
by A verified traveler from Keystone, Ia

Great Location

Posted Sep 18, 2017
Pros: It was very clean.
Location: Close to the river and there is so much to do down there.
We were in town for a wedding. This hotel was very conveniently located only a block from the river front. We had a wonderful view of the Wrigley Building out our window.
Comment from Hotel Management
Sep 26, 2017 by Dual Front Desk Supervisor, Hotel Management
Thank you for sharing! We are happy that you were satisfied with all aspects of your stay and that you had a chance to explore downtown during your fun weekend! Please come back to see us! Best, Julie Brecheisen
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 17, 2017
Awesome location. A little noisy with construction but that is usually temporary. Breakfast was great with super nice staff.
Comment from Hotel Management
Sep 18, 2017 by Dual Front Desk Supervisor, Hotel Management
Thanks for taking the time to share your feedback! We are happy that you fully enjoyed your stay and we look forward to your next visit! Best, Julie Brecheisen
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Chicago downtown location.

Posted Sep 11, 2017
Hotel is a little older but clean with excellent staff. Location couldn't be better for downtown Chicago. Restaurants, nightclubs, shopping and many local attractions all within walking distance.
Comment from Hotel Management
Sep 16, 2017 by Dual Front Desk Supervisor, Hotel Management
Thank you for your feedback! We are so pleased that you enjoyed our location and surrounding attractions. Please come back to see us again! Best, Julie Brecheisen
5 out of 5
Recommended
for Everyone
by A verified traveler from Toledo OH

Nice hotel

Posted Sep 9, 2017
Friendly staff, good location and was very clean. The only thing i would change is more tables/seats for the breakfast area.
Comment from Hotel Management
Sep 12, 2017 by Dual Front Desk Supervisor, Hotel Management
Thank you for your positive review! We appreciate your suggestion about the breakfast area and will pass it on to our team. We hope to have another chance to serve you soon! Best, Julie Brecheisen