Ratings based on 686 Verified Reviews

4.9 out of 5
98% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from \Wisconsin

Beautiful hotel in downtown Chicago

Posted Aug 23, 2017
Pros: Location and ambience
Cons: nothing
Location: One. block off of Michigan Avenue and Rush Street. Lake front is nearby as well as Navy Pier.
Very relaxing. rooms were quiet. Fitness center was state of the art. Within walking distance of fine restaurants and shopping.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Birthday, retirement and the 2017 Eclipse

Posted Aug 23, 2017
Pros: The room was spacious and the bathroom belongs in an architectural magazine. The technology in the room was second to none.
Cons: No recommendations for changing anything.
Location: The Peninsula is located within walking distance of Rush Street and The "Magnificent Mile". It's also a few blocks from the Willis Tower.
The service staff and concierge are some of the best I've experienced. Check-in to check-out was most friendly and professional. The concierge is everything you'd expect from a first class hotel. Their contemporary art collection rivals the Museum of Contemporary Art.
Comment from Hotel Management
Aug 23, 2017 by Vincent Prioult, Resident Manager , Hotel Management
Dear John, Thank you for choosing The Peninsula Chicago to celebrate your special occasions. We are delighted to hear that you enjoyed your accommodations, the in-room technology and service. We also appreciate your feedback about the location of our property. We look forward to welcoming you back again soon. Warm regards, Vincent Prioult Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Long Beach, CA

Very classy.

Posted Aug 8, 2017
It was wonderful!!. My wife and I were in Chicago for our anniversary - our experience was fantastic. We would definitely recommend this hotel to anyone.
Comment from Hotel Management
Aug 9, 2017 by Vincent Prioult, Hotel Management
Dear Carl, Thank you for choosing The Peninsula Chicago to celebrate your anniversary. We are happy to read that you and your wife enjoyed your visit. We are honored by your recommendation and we look forward to welcoming you and your wife back again soon. Warm regards, Vincent Prioult Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Canton, MI

Fantastic location, Exceptional Service

Posted Aug 8, 2017
We chose this hotel for its location and the fact that there was a pool for our kids to enjoy in our downtime. We were blown away at the level of service we received from everyone at the Penisula. While there are many hotels to choose from on the Magnificent Mile, we will be looking no further for future stays. The Penisula is a great value for the experience.
Comment from Hotel Management
Aug 9, 2017 by Vincent Prioult , Hotel Management
Dear Satisfied, Thank you for sharing your experience. We are happy to hear that you and your family enjoyed your visit, the location and service. We are delighted to hear that you would return and we look forward to welcoming you and your family back again to The Peninsula Chicago. Warm regards, Vincent Prioult Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Wayne, IL

Great location, close to everything

Posted Jul 15, 2017
Have stayed here often. Great service, nice room, great technology and perfect location. One of our go to hotels when we get to the city.0
Comment from Hotel Management
Jul 17, 2017 by Maria Zec, General Manager , Hotel Management
Dear J, Thank you for visiting The Peninsula Chicago and for your continued patronage. We are always happy to hear from our loyal guests and truly appreciate your comments about the in-room technology and location. We hope to welcome you back again soon! Warm regards, Maria Zec General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in heart of action

Posted Jul 7, 2017
Very nice hotel with attentive staff. Would recommend.
Comment from Hotel Management
Jul 10, 2017 by Vincent Prioult , Hotel Management
Dear Friend of the Peninsula, Thank you for sharing your nice comments about our property and the team. We are honored by your recommendation and we look forward to welcoming you back to The Peninsula Chicago. Warm regards, Vincent Prioult Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2017
Very nice. The room is very comfortable (air conditioning is good), especially bathroom is good.
Comment from Hotel Management
Jul 7, 2017 by Vincent Prioult , Hotel Management
Dear Friend of The Peninsula, Thank you for sharing your positive comments about your recent visit. We look forward to welcoming you back again soon. Warm regards, Vincent Prioult Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Kid friendly resort

Posted Jul 7, 2017
We had the best time at this hotel the staff was very professional and very helpful. Hotel had wonderful amenities and services. They have a kids program that is great and definetly worth looking into if staying at the hotel.
Comment from Hotel Management
Jul 7, 2017 by Vincent Prioult , Hotel Management
Dear Friend of the Peninsula, Thank you for sharing your experiences at The Peninsula Chicago We are delighted to hear that you enjoyed your visit and our offerings, but your comments about how professional and helpful the team are truly appreciated. I will be sure to share your note. We all look forward to your return visit, hopefully again soon. Warm regards, Vincent Prioult Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Best Hotel Every

Posted Jun 26, 2017
This is the best hotel I ever stayed in. The staff was very professional and the attentiveness was far beyond expectation!
Comment from Hotel Management
Jun 27, 2017 by Vincent Prioult , Hotel Management
Dear Adam, Thank you for choosing The Peninsula Chicago and for sharing your nice comments about our service. We are truly flattered to hear that we are the best hotel that you have had ever stayed in. We all look forward to your return visit, hopefully again soon. Warm regards, Vincent Prioult Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Well located and very helpful staff

Posted Jun 7, 2017
A very well located hotel, comfortable, nice and helpful staff.
Comment from Hotel Management
Jun 12, 2017 by Resident Manager, Hotel Management
Dear Friend of The Peninsula, Thank you for choosing The Peninsula Chicago and for sharing your kind remarks about our service and the location of our property. We all look forward to welcoming you back again soon. Warm regards, Vincent Prioult Resident Manager