Ratings based on 8,276 Verified Reviews

4.1 out of 5
84% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Nice hotel, but we got unlucky

Posted Oct 17, 2017
We got a room directly across from the bay of 3 elevators. I think there's 2 rooms on every floor that have this displeasantry. Anyways, we got woken up a bunch by people talking and hitting the elevator buttons. Hotel was nice, but you should definitely ask to be far away from the elevators.
5 out of 5
Recommended
for Everyone
by A verified traveler from Battle Creek, MI

Great location for shopping and tours

Posted Oct 17, 2017
Pros: Location, staff and very clean. Nice decoration.
The staff were excellent!! Very informative and compliant with help on questions.
Comment from Hotel Management
Oct 17, 2017 by Tima, Hotel Management
Dear Lorie, Thank you for the kind words about our hotel and staff. Our team, as you experienced is focused on providing great experiences to all our guests and we are happy that we delivered on our promise. We are thrilled that you enjoyed your trip to Chicago. We look forward to seeing you again soon!
2 out of 5
by A verified traveler

Average

Posted Oct 16, 2017
Great location. Tiny room. Slow elevators. No complimentary breakfast. Parking not comped and ridiculously expensive.
Comment from Hotel Management
Oct 17, 2017 by Tima, Hotel Management
Dear Guest, Thank you for taking time to share your recent experience at the Warwick Allerton Hotel. We are happy to read that you enjoyed our phenomenal location. We do offer a variety of room sizes from the petite classic to our big beautiful corner suites. For you next visit we recommend a junior suite. As we modernize our elevators from 1924, we realize that this year long project has required patience of our guests and team members and we greatly appreciate it. We do have deals available that includes complimentary breakfast this can be an option for your next visit. Parking in the City in Chicago can be pricey. I am sorry that we did not serve you well on this trip. Thank you again for your time and I can only hope you will give us one more try.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chester, NJ

Old world charm

Posted Oct 16, 2017
I find this hotel completely wonderful, capturing old world with modern updates. I am glad to see that they are updating their elevator system. Rooms are clean and staff is lovely.
Comment from Hotel Management
Oct 17, 2017 by Tima, Hotel Management
Dear Guest, Thank you for the kind words about our hotel and staff. Our team, as you experienced is focused on providing great experiences to all our guests and we are happy that we delivered on our promise. We are thrilled that you enjoyed your trip to Chicago. We look forward to seeing you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from indianapolis, in

Great location

Posted Oct 15, 2017
I thought this was a really nice hotel. The location is amazing if you want to be close to the water tower & other popular shops. It was also convenient to pick up the red line for Cubs games. I upgraded to an executive king from a standard room, & I’m glad I did. It was only a few dollars more, & was basically a suite. It had a separate living area with desk & tv, and was pretty large. The bathroom is a bit smaller, but it’s an older hotel, so I really think you’re paying for character here. The water pressure was great though. Others have commented on the elevators, & I have to agree, that situation isn’t great at certain times of day. The bar also wasn’t open all day on football Sunday, which seemed odd to me. Other than that though, it was a great stay. We even ordered room service twice, & the delivery was quick, & the food was great. I would recommend this hotel if you have the patience to deal with the elevators while under renovation.
Comment from Hotel Management
Oct 17, 2017 by Tima, Hotel Management
Dear Sunsprout, Thank you for writing your review about your recent stay with us! We're thrilled that you enjoyed our phenomenal location and the comfort of your room. We are indeed conveniently located for all our guests. Luxurious shopping areas, beautiful museums, restaurants/bars and public transportations are all within walking distance. We appreciate your patience. As a hotel that was built in 1924, we decided to fully modernize and renovate all of our guest elevators so we can provide even better experiences for our guests for years to come. Our intention is never to inconvenience our guests, but, rather to enhance experiences. Thank you for your recommendation of our our hotel and we look forward to your return!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location.

Posted Oct 15, 2017
Pros: Beds
Cons: Hotel bartender charged inconsistent prices for our group. Some people were charged more for the exact same wine or drink.
Location: Dining and shopping
Beds and bedding great. Group all rebaked about the comfort. Elevators slow but apparently by notice posted they are working on it. H
Comment from Hotel Management
Oct 17, 2017 by Tima, Hotel Management
Dear Guest, Thank you for writing your review about your recent stay with us! We're thrilled that you enjoyed our phenomenal location, and the comfort of your room. Your constructive feedback regarding your experience at the hotel bar is much appreciated. As your feedback is considered as a valuable tool to ensure consistency in our usually high level service, we have shared your feedback with our ambassadors. We are thrilled that you enjoyed your trip to Chicago. We look forward to seeing you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Great location, but some issues at hotel

Posted Oct 15, 2017
Room and staff were great. Elevators are being refurbished, so expect long waits in the morning (up to 10 minutes, easy). Also, water pipes can be very noisy. Many loud banging noises at times (flushing, showers, etc). Can be disruptive if a light sleeper.
Comment from Hotel Management
Oct 17, 2017 by Tima, Hotel Management
Dear Kevin, Thank you for writing your review about your recent stay with us! We're thrilled that you enjoyed our phenomenal location, wonderful service and the cleanliness of our hotel. As we modernize our elevators from 1924, we realize that this year long project has required patience of our guests and team members and we greatly appreciate it. We are thrilled that you enjoyed your trip to Chicago. We look forward to seeing you again soon!
1 out of 5
by A verified traveler

Never again

Posted Oct 13, 2017
Old. Run down. Felt unsafe in room next to fire escape. Tiny. Off Michigan avenue but zero class or comfort.
Comment from Hotel Management
Oct 17, 2017 by Tima, Hotel Management
Dear Cookie, Thank you for taking time to share your recent experience at the Warwick Allerton Hotel. Our goal is to provide the best accommodations for all our guests and we are disappointed to learn that this was not experienced by you. We do offer a variety of room sizes from the petite classic to our big beautiful corner suites. I am sorry that we did not serve you well on this trip. Thank you again for your time and I can only hope you will give us one more try.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Close to everything

Posted Oct 12, 2017
Fantastic! Your staff were fabulous...especially Steven working at the lobby door. The hotel bar was a great plan b when we wanted out of the room but wouldn't go out in the rain.
Comment from Hotel Management
Oct 12, 2017 by Tima, Hotel Management
Dear T, Thank you for taking the time to share your experience at the Warwick Allerton! I'm happy to read that you had a great experience with our lounge and staff service. Our team prides itself in delivering exceptional services to all our guests. We are thrilled that you enjoyed your trip to Chicago. We look forward to seeing you again soon!
3 out of 5
by A verified traveler from Grand Rapids, MI

Small hotel. Good location.

Posted Oct 11, 2017
If you want a hotel on Michigan Avenue with no frills this is it. The rooms are tiny, bathrooms basic, and food is ok. We booked last minute and hey could accommodate- but I’ve stayed in much nicer for just a little more. The rooms have no view- have no space- and no real comfort or extras. Basic and affordable.
Comment from Hotel Management
Oct 12, 2017 by Tima, Hotel Management
Dear Lindsey, Thank you for taking time to share your recent experience at the Warwick Allerton Hotel. We do offer a variety of room sizes from the petite classic to our big beautiful corner suites. I am sorry that we did not serve you well on this trip. On your next visit we recommend our junior suite. Thank you again for your feedback and we hope you will consider staying with us again.