Ratings based on 987 Verified Reviews

3.0 out of 5
74% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 19, 2019
2 out of 5
by A verified traveler

Posted Sep 16, 2019
Ratings were decent and owned by Wyndham, so hoped for cleanliness, but the room was not very clean. Floors were filthy and didn't even want to touch exterior of the mini fridge, was clean inside. Bathroom was reasonable, but very old and run down. Plumbing was awful with sink "screaming" with water on at any level. Toilet ran on and off. Shower was luckily fine. Beds were very clean otherwise we may have left.
5 out of 5
by A verified traveler

Posted Sep 15, 2019
It was clean. The staff was very nice and helpful. I would recommend to others
4 out of 5
by A verified traveler

Posted Sep 12, 2019
Comment from Hotel Management
Sep 12, 2019 by Management, Hotel Management
Thank you very much for the feedback! We are so pleased to see that you had a good experience with us. We hope to see you back again soon! Thanks again!
1 out of 5
by A verified traveler from Hayward Ca

Posted Sep 9, 2019
Every thing was down the drain and an embarrassment to my family as our expectation was much more.
Comment from Hotel Management
Sep 10, 2019 by Management, Hotel Management
Thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We hope to have the honor of serving you again should your travels bring you back to Burbank.
3 out of 5
by A verified traveler from Palm Springs

Posted Sep 8, 2019
There several problems, on going at this motel. First the TVs always have to be re set or re-booted. Then there is this issue, at least for me, that my door key/card always has to be re programmed. One other thing, there is no lock or security passage to the swimming pool. Anyone can go in there for a swim. There was a Strange guy who just walked in there changed into his swim ware and away he went!! Swimming in a poor that is for paying guests.
Comment from Hotel Management
Sep 10, 2019 by Management, Hotel Management
Dear IATSE, Thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We hope to have the honor of serving you again should your travels bring you back to Burbank.
1 out of 5
by A verified traveler

Posted Sep 5, 2019
Comment from Hotel Management
Sep 6, 2019 by Management, Hotel Management
Thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We hope to have the honor of serving you again should your travels bring you back to Burbank.
3 out of 5
by A verified traveler

Posted Sep 2, 2019
Comment from Hotel Management
Sep 3, 2019 by Management, Hotel Management
Thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We hope to have the honor of serving you again should your travels bring you back to Burbank.
3 out of 5
by A verified traveler

Posted Sep 2, 2019
Comment from Hotel Management
Sep 3, 2019 by Management, Hotel Management
Thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We hope to have the honor of serving you again should your travels bring you back to Burbank.
2 out of 5
by A verified traveler from Burbank, California

Posted Aug 22, 2019
Staff was ok The room had clean sheets and clean towels the room carpet was very duty and room smell old the bathroom had mold build up
Comment from Hotel Management
Aug 23, 2019 by Management, Hotel Management
Dear Ray, Thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We hope to have the honor of serving you again should your travels bring you back to Burbank.