Ratings based on 171 Verified Reviews

3.9 out of 5
85% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Other
by A verified traveler

Posted Oct 1, 2017
Location: We are big Louis Penney fans, so we traveled to Knowlton and the Abbey St. Benoit because they are mentioned in her books.
Great location across from a park beside the lake. We didn't try the hotel restaurant, but the Italian one next door was very good. McDonald's is across the street if you want a quicker, less expensive breakfast.
Comment from Hotel Management
Oct 8, 2017 by Susan, Hotel Management
Thank you for your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Burlington Ontario

Convenient stop on way to U.S

Posted Sep 29, 2017
After a long drive this was a comfortable stopover with friendly staff to take care of our needs and good food and drink to refresh us. We will use this hotel in future.
Comment from Hotel Management
Sep 30, 2017 by Susan, Hotel Management
Your satisfaction is our priority, thank you for staying at our auberge.
3 out of 5
by A verified traveler

Noisy, air conditionning very noisy and poor perfo

Posted Aug 23, 2017
We liked that it was close to downtown Magog and the lake.
Comment from Hotel Management
Sep 6, 2017 by Reception, Hotel Management
Thank you for staying in our hotel. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 17, 2017
Very friendly staff. Great location. Nice and clean room.
Comment from Hotel Management
Jul 24, 2017 by Susan, Hotel Management
Your feedback is highly appreciated!
5 out of 5
by Ralin

Great hotel

Posted Jul 13, 2017 on Hotels
Great hotel with great and nice customer service with good breakfast
Comment from Hotel Management
Aug 13, 2017 by Susan, Hotel Management
Thank you for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 28, 2017
Nice hotel within easy walking to main shopping street and restaurants. Overlooks marina and park. Also had 2 restaurants on site - 1 on the roof terrace.
Comment from Hotel Management
Sep 6, 2017 by Susan, Hotel Management
Thank you for staying with us.
4 out of 5
by A verified traveler

Posted Jun 25, 2017 on Hotels
the air conditionner was loud
Comment from Hotel Management
Jul 1, 2017 by Susan, Hotel Management
Thank you for your feedback, will check it over.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Close to Everything in Magog

Posted May 16, 2017
Pros: It's location, the beds (VERY comfy), and it's cleanliness.
Cons: Check in was slow as they appeared to be short staffed (concierge also runs the attached restaurant)
Location: Right off the main street in town so it's quiet while almost everything is within walking distance. Literally steps from the marina and the water.
My daughter and I stayed at this hotel for one night so my perspective is limited. The check in was a little slow as the concierge was also the hotel’s restaurant server and it’s hostess but she was extremely professional and nice considering she was literally running to get everything done. Once we were past that part, it was smooth sailing… the entire staff seemed extremely friendly and helpful (and spoke English which made things easier). The hotel is literally on the water at the marina so I can imagine the summer stays there being quite nice. It also a 30 second drive to pretty much anything you need in town. Another big plus is that often times when hotels aren’t part of a chain, the standards can slip and go unchecked. This hotel isn’t part of a chain but is affordable, very clean, and warm. I’d certainly stay here again.
Comment from Hotel Management
May 17, 2017 by Susan, Hotel Management
Thank you for sharing your experience.
5 out of 5
by A verified traveler

Posted May 4, 2017 on Hotels
the room was very clean, quite for sleeping as well. location was great
Comment from Hotel Management
May 17, 2017 by Susan, Hotel Management
Thank you
5 out of 5
by murielle

Posted Apr 22, 2017 on Hotels
consistently great