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Reviews of Regenta MPG Club

3 out of 5
Regenta MPG Club
233 Old Tapola Road Dist Satara, Mahabaleshwar, Maharashtra

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 19 reviews" "
Rating 8 - Good. 9 out of 19 reviews" "
Rating 6 - Okay. 4 out of 19 reviews" "
Rating 4 - Poor. 3 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

mayuresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay but spa is expensive.
This resort is amazing, it's from royal orchid group so quality is not an issue here. Food is awesome. Spa is expensive compared similar resort available nearby.
Stayed 1 night in Oct 2023

8/10 Good

Farhana, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Room comfort
Soothing space
It was a lovely experience in a soothing location
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The property is good but when it comes to the rooms they’re very gloomy and it becomes quite difficult to sit for a long time. The service is very poor, one has to wait for a long time to get their order. Amenities could be better. Windows don’t lock properly. They can be open from the outside with a slight push, so lacks security. Buffet is a terrible. Ordering of the menu is a slightly better option. The overall experience would be very disappointing.
Stayed 2 nights in Jun 2021
Response from Rajiv Kumar Choudhary on Jun 29, 2021
Dear Guest, Namaste!!! Warm greetings from all the team at Re:gen:ta MPG Club, Mahabaleshwar. On behalf of the management of Re:gen:ta MPG Club, Mahabaleshwar, I would like to thank you for staying with us. At Re:gen:ta MPG Club, Mahabaleshwar we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced a number of problems during your stay. As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry. Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Re:gen:ta MPG Club, Mahabaleshwar. In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding. Thank you, Regards, MPG Team

8/10 Good

Abhijeet

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
It was a good stay but the service was too slow.
Stayed 2 nights in Oct 2020

10/10 Excellent

Mateen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They can make their hot water access a bit better. I had to call reception everytime I took a shower.
Stayed 1 night in Dec 2019

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not licensed, you would expect a large hotel to be licensed.
Stayed 2 nights in Apr 2019
Response from MPG on May 11, 2019
Thank you

10/10 Excellent

Suryakant Deokar

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room tarrief is very High
Amazing but as per rate not upto the mark
Stayed 2 nights in Dec 2018

10/10 Excellent

Sunny, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff, clean rooms and good food. No brainer.
Stayed 2 nights in Nov 2018

8/10 Good

Sandeep, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel near to the main market and also located at very beautiful location.. Valley view
Stayed 2 nights in Nov 2018

8/10 Good

vishal, mumbai

Good Experience
Good Experience.. About 15 mins walking place to market...
Stayed 1 night in Jul 2017
Response from Nishant on Sep 5, 2017
Dear Guest, Thank you for choosing to stay with us and sharing your valuable feedback. We look forward to welcome you back upon your next visit to Mahabaleshwar. Warm Regards,

4/10 Poor

Verified traveler

Disliked: Staff & service
The service at the restaurant was atrocious as I was asked if my meal was included. I mean I paid 16,000/- in advance and instead of checking for the same I was asked for this question. I went to bead without having dinner bcos of someone who has to be thought to speak to customers and about customer service.

6/10 Okay

Laya

Liked: Property conditions & facilities
Disliked: Room comfort
looks good , fails to deliver
going back to the lack of hot water, they bring a bucket of HOT water and a jug, so hot you then have to mix it with cold, so if you expect bucket baths from hotel great , but really they had all the excuses ready why they couldn't turn the wage up to pacify the customer, restaurant was a bit of a mix, they couldn't do a meal for 1 person, had to be 2. The laundry service was only if you stayed for longer, as it took 2 days to complete. Massage was quite good though and value for money

6/10 Okay

Verified traveler

Overall experience was good. Food could have been better, a little more variety was expected. Leaky bathroom fittings were an irritant. Mattresses and pillows are way too soft and tend to give you a backache every morning. It just poured and poured during the duration of our stay and we couldn't avail of any facilities at the property, so wouldn't be right to comment.

6/10 Okay

Louisa, Fernandes

Liked: Cleanliness, room comfort
Nice property with excellent amenities.
Nice property with good amenities. Cordial and polite staff. A bit on the pricey side. Dinner should be included in hotel package. Quality of food to improve. Also arrangement for transport pickup and drop could be more punctual All in all a good experience, however

8/10 Good

Niyati, Mumbai

Liked: Staff & service, room comfort
Overall, the hotel is good. I would visit it again
Stay was good. Breakfast was nice. Room conditions needs to improve especially the linens.

4/10 Poor

Amarvir, Mumbai

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Small rooms and overpriced
1) Rooms were rather small for the price being charged, 2) Food was ok, not great, 3) Activity room was not maintained properly- TT Table slanted, chess pieces missing, 4) Facilities such as jacuzzi not available- Overall not a great deal for the price being charged.

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
food and hotel's room pricing model.
food was just ok, and the spread was less. remember one thing folks, this hotels charges 1k for the second person. e.g. if room charge is inr 5000 it is only for the first person(you) in the room, and you will have to pay another inr 1k for your wife/gf etc i.e. inr 6k per night.