Ratings based on 78 Verified Reviews

3.6 out of 5
69% of guests recommend
4.0 Room cleanliness
3.6 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by D

Posted Jun 13, 2017 on Hotels
The location of the property is very good.well maintained , Food prices are very high
Comment from Hotel Management
Jun 22, 2017
Dear D, We very much appreciate your comments regarding your stay at the Chariot Beach Resort, Mahabalipuram. It is always a pleasure to receive positive feedback. I am glad you enjoyed your stay. I will share your comments with our team regarding your experience staying at the property. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Jay Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Phillip Island, Australia.

Great Hotel, but go in cooler weather! Not May.

Posted Jun 9, 2017
Pros: Policy to keep local staff employed, even when quiet was commendable. Very polite and attentive. Excellent food in hotel.
Location: There are markets, village, & a town for ATM & pharmacy Sixth Century monuments amazing & not to be missed.
We realized why the deal seemed so cheap! It was at the hottest time of the year. We soon learned to go out very early to walk, or swim in enormous pool, and then rest in the well air conditioned room during middle of the day, them go out around 4pm. Free WiFi was good and TV provided some good shows. Hotel will soon have Ayervedic Spa with many treatments offered. Mahabalipuram has amazing history - located near the very ancient Five Rathas, (Five Chariots, 5th Century) sculptured from original rocks on one base. Walk early in morning. As well some beautiful temples just a short taxi trip away. Local markets nearby (Walk or Auto rickshaw). A taxi ride to village of Mahabalipuram - had ATM's and Pharmacies & was interesting & worth a visit. Loved how it was not over commercialized.
Comment from Hotel Management
Jun 22, 2017 by Jay, Hotel Management
Dear Susan, We very much appreciate your comments regarding your stay at the Chariot Beach Resort, Mahabalipuram. It is always a pleasure to receive positive feedback. I am glad you enjoyed your stay. I will share your comments with our team regarding your experience staying at the property. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Jay Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Chennai

Amazing resort next to world heritage site

Posted May 3, 2017
Cons: Kids activities can certainly be increased as the sports arrangement was mainly was adults
Peace, tranquility and enjoyable experience is synonymous with Chariot resort. Had a extremely satisfying experience during my stay here. Very strategically, walk-able distance to world heritage site and private beach makes this is as a dream holiday destination. Good maintenance and every staff was very cordial and friendly
Comment from Hotel Management
Jun 22, 2017 by Jay, Hotel Management
Dear Guest We very much appreciate your comments regarding your stay at the Chariot Beach Resort, Mahabalipuram. It is always a pleasure to receive positive feedback. I am glad you enjoyed your stay. I will share your comments with our team regarding your experience staying at the property. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Jay Manager
3 out of 5
by Rekha

Mahabalipuram Chariot

Posted Feb 28, 2017 on Hotels
The TV and tea pot did not work. Had to complain to manager before issue resolved. The bathroom had a huge gap under outside door. I was concerned about insects coming in the bathroom and in our room. Manager put towels in gap. Issues resolved. Friendly staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from GER

Good hotel resort to relaxe

Posted Aug 5, 2016
Very nice bungalows, good equipment all in all. The staff is friendly and helpfull, only the girls at the reception were ovemrburden when it came to a bigger crowd for checking out, nonprofessional and extremly slow.
3 out of 5
by A verified traveler

Too pricey

Posted Apr 6, 2016 on Hotels
I chose a ``sea view deluxe room" - it was a bit of a disappointment as the sea was real far away, and I should have gone with a regular room. The positives - nice location, clean premises, spacious room, great breakfast buffet, great swimming pool. Negatives - Given that I was paying INR 10K/night, I would have expected free Wifi, better quality toiletries and an elevator to get to my room. The safe deposit box in my room was not functional, and the staff expressed their inability do do anything about it. The toiletries were really cheap quality. The food in the restaurant is ridiculously expensive - so we ended up going out to town for dinner. Overall, though we enjoyed our stay, the bottom line is that this place is very pricey.
1 out of 5
by Prasanthi from Canada

Mahabalipuram 2015

Posted Jan 6, 2016 on Hotels
This place was not what i thought it would be. I knew the reviews were ok only, but i still thought i should give it a chance. I was very wrong. The food was way too expensive for the quality. The kettle didn't work and when we got a new one it blew the fuse to the room. They had the old kind of electrical outletes and didn't even have electrical converters for us to be able to use. one staff member promised my husband to get him one as ours wouldn't work either in the outlets. Never saw one and when we went back to them a couple hours later the staff member had left and nothing had been done. The appearance in certain places of this hotel look like it has not been maintained. Not a good experience at all.
1 out of 5
by A verified traveler

Awful management

Posted Jan 4, 2016
Pros: Good amenities
Cons: Everything management related
When I booked this hotel, I read all the reviews on Expedia that talked about the attitude of the management. I should have listened. But silly me thought, it's only one night. Well, the manager told us that a gala was included in the price, so we went and then charged us for it the next day at checkout and wouldn't let us leave until we paid. Managed to raise enough hell that they let us leave after paying half the cost, but feel thoroughly cheated. In the US, a customers satisfaction means more to a company than a few dollars, but not here. I will never book a room at this hotel despite the excellent facilities and friendly staff and strongly recommend that no one else does either.
3 out of 5
by Kanupriya from Bangalore

An average experience.

Posted Oct 6, 2015 on Hotels
We had a decent stay. Could have been better if the hotel dining staff work on their promptness and cleanliness at the morning buffet. Also the dining experience overall wasn't great. The food also needs improvement. Wasn't happy with room given to us, the bathroom smelt terrible. Ok request they sprayed room freshener couldn't change our rooms which I would've opted for because it was a long weekend and the rooms were full. Also please note the rooms were full because the capacity of the hotel isn't extensively large. So unlike what I had thought the rooms were full only because there weren't too many available!
5 out of 5
by Shishir from Chennai

Mahabalipuram experience

Posted Aug 27, 2015 on Hotels
Very nice and enjoyed.