Ratings based on 203 Verified Reviews

4.3 out of 5
88% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Best vacation of our lives!!

Posted Nov 4, 2017
We stayed at sofitel post cruise and it could not have been any better. The staff was so welcoming and made you feel so special. Very friendly always saying hello and very accommodating. The food was great! Nice breakfast buffet and the other restaurants were just fabulous! Our over the water bungalow was exceptional. With a view of Tahiti and watching the sunrise every morning was amazing! Swimming right off our deck and just enjoying the warm water and fish. I can truly say this should be on everyone's bucket list. You will not be disappointed.
Comment from Hotel Management
Nov 6, 2017 by General Manager, Hotel Management
What a Magnifique share of experience ! Ia ora na and Mauruuru as we say in Tahitian, for taking the time of such nice comments. The whole team is very delighted that you had a pleasant stay with us, very touched and happy that you enjoyed their service, which comes from the heart. We hope to welcome you back soon in our little piece of paradise ! Mauruuru !
1 out of 5
by A verified traveler from port jervis n.y.

The view was nice...the mattresses,are old.

Posted Oct 29, 2017
The destination is beautiful..the food is awesome. Restaurants,are ridiculously understaffed..the wait time for everything is very long. The mattress needed to be replaced 10 years,ago. Cleanliness is not a top priority when cleaning the rooms.
Comment from Hotel Management
Oct 30, 2017 by General Manager, Hotel Management
Iaorana and thank you for sharing your experience at Sofitel Moorea ! We are very happy that you enjoyed the destination and the food. The mattresses are being replaced. We are sincerely sorry that the service did not live up to your expectations and take the necessary steps to improve this. We were very delighted to host you and we look forward to welcome you back again, mauruuru !
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful location, great hotel

Posted Oct 9, 2017
Pros: Location, over-water rooms, snorkeling on site
Location: Snorkeling, hiking, diving, running (they have a nice 4-mile running route map you can ask for), relaxing on the beach
We stayed in an over-water hut and I couldn't be more pleased. We had champagne and a fruit plate awaiting us in the room when we arrived. The room was big, comfortable, and the amenities were fantastic (Nespresso espresso machine; daily stocked waters, sodas and beers in fridge; Hermes bath products ...). The snorkeling out front was a welcome surprise. We saw a lot of colorful fish and coral right off our room. Snorkeling in the morning is a wonderful way to wake up. Our view of the water and sunrises just off our room's balcony were wonderful. And, I loved the window in the floor of our sitting area so we could watch what swam by at night. I loved this hotel. We ate at the bar restaurant a few nights and it was always good. Didn't have a chance to eat at their higher-end restaurant or the beach bar, but I'm sure they're good. We took a refresher dive through their dive shop and it was reasonably priced and our guide (Aud) was very good. No question, I'd stay here again. We went to a few other hotels on the island while we were here, and I think Sofitel is the best (location, onsite snorkeling, hotel grounds).
Comment from Hotel Management
Oct 12, 2017 by General Manager, Hotel Management
Your comment is just Magnifique ! Mauruuru Roa as we say in Tahitian ! We are so happy that you have been filled by our beautiful resort. We can not have a better reward than so beautiful comment. The whole team is very delighted that you had a pleasant stay with us, very touched and happy that you enjoyed their service, which comes from the heart.
5 out of 5
Recommended
for Everyone
by A verified traveler from te puke

Picture perfect

Posted Sep 9, 2017
Exellent hotel and staff Crystal clear water Very accomodating staff Can't wait to return
Comment from Hotel Management
Sep 11, 2017 by General Manager, Hotel Management
Iaorana and thank you for sharing your experience at Sofitel Moorea Ia Ora Beach Resort! We were very delighted to host you and we hope to welcome you back soon ! Mauruuru !
5 out of 5
by Garratt

Tropical Paradise

Posted Jul 31, 2017 on Hotels
The "over-water" room was fabulous. Being able to step out of the room and directly into the lagoon made the trip. But the friendliness of the staff made the trip wonderful!
Comment from Hotel Management
Aug 2, 2017 by Didier L, Hotel Management
What a Magnifique share of experience ! Ia ora na and Mauruuru as we say in Tahitian, for taking the time of such nice comments. All the team is very touched by your comment. We are very delighted that you had a unique stay in our little piece of paradise. We hope to welcome you back soon ! Mauruuru !
3 out of 5
by A verified traveler

Posted Jul 29, 2017 on Hotels
Comment from Hotel Management
Jul 31, 2017 by Didier L, Hotel Management
Iaorana and thank you for sharing your experience at Sofitel Moorea Ia Ora Beach Resort! We were very delighted to host you and we hope to welcome you back soon ! Mauruuru !
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Beautiful Bungalow Beach Hotel

Posted Jun 26, 2017 on Orbitz
Pros: Beach water color. Service.
Great Staff! Great Service! And rate for the room was fair.
Comment from Hotel Management
Jul 4, 2017 by General Manager, Hotel Management
Iaorana and thank you for sharing your Magnifique experience at Sofitel Moorea ! We were very delighted to host you and we look forward to welcome you back again ! Maururu !
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 13, 2017
Would definitely stay here again. Only downside was the food, overpriced and nothing special. The resort itself is amazing and has amazing service.
Comment from Hotel Management
Jun 15, 2017 by General Manager, Hotel Management
Iaorana and thank you for sharing your experience at the Sofitel Moorea Ia Ora ! You can be sure that we will take your feedbacks about food in consideration in order to improve our guests experience We were very delighted to host you and we hope to welcome you back soon ! Mauruuru !
5 out of 5
by Hristo

Posted May 28, 2017 on Hotels
Amazing place, verry nice hotel and helpful staff.
Comment from Hotel Management
May 30, 2017 by Didier L, Hotel Management
Iaorana and thank you for sharing your experience at the Sofitel Moorea Ia Ora ! We were very delighted to host you and we hope to welcome you back soon ! Mauruuru !
5 out of 5
by Ivanka

Perfect snorkeling

Posted May 24, 2017 on Hotels
Perfect place for family and snorkeling
Comment from Hotel Management
May 25, 2017 by Didier L, Hotel Management
Write your comment.Iaorana and thank you for sharing your experience at the Sofitel Moorea Ia Ora ! We were very delighted to host you and we hope to welcome you back soon ! Mauruuru !