Ratings based on 255 Verified Reviews

4.3 out of 5
89% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Kingston, Ontario, Canada

The pictures do not do this hotel justice!! A++

Posted Sep 6, 2017
What an amazing hotel. The service was like nothing I have experienced before, and the food was nothing short of amazing. The beach was clean and only a 30 second walk from the room. Highly recommended.
Comment from Hotel Management
Sep 11, 2017 by Masami Egami, General Manager, Hotel Management
Dear Mr. John, Thank you very much for this great review! It is great that you enjoyed your stay and I hope we can welcome you on the Seychelles again soon! Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from ruh exb

Perfect getaway from city life and modern ....

Posted Aug 30, 2017
This was my 2nd visit to victoria but my first at this resort. The staff were all amazing - the property is superb overall. I wish the room decor was a bit brighter and well lit. Keep in mind best months to catch waves and full ocean activities is from December till April - these days the water tides aren't friendly - planning to bring the Mrs back here too
Comment from Hotel Management
Sep 4, 2017 by Masami Egami, General Manager, Hotel Management
Dear Mr. Saeed, Thank you very much for your great feedback. I am delighted to see that you enjoyed your stay and have well taken note of your suggestion regarding the room design which we will surely incorporate in the very near future. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Excellent resort, great for families.

Posted Aug 6, 2017
Pros: staff and resort
Cons: Vegetarian menu
A superb resort, fantastic location, excellent facilities, all but a few staff were exceptionally welcoming, friendly and most courteous. Location of our specific room was exceptional, staff whom we would most like to thank are Edwina, Gautam, Marcus, Mike, Paul, Jean-Claude, Kenny, Mary-Anne, Judy, Rona, Alexandro, Angelika, Hamzeu, Jayraj, Randolph, Harry, Martin, Ryan, Dave, Sharon, Ruby, Una, Shana.
Comment from Hotel Management
Aug 12, 2017 by Masami Egami, General Manager, Hotel Management
Dear Valued Guest, Thank you very much for staying with us and this great feedback. I am delighted to see that you enjoyed your time here with us and will gladly share your comment with my team. Best regards,
3 out of 5
Recommended
for Everyone
by A verified traveler from Qatar

Nice complex

Posted Jul 30, 2017
Pros: The friendly staff, the local wildlife, the room and its view.
Cons: Offer more places to eat with a broader choice of menu. Lower your costs to a reasonable rate.
Location: Not much to do nearby. The location is pretty and a well-kept complex.
I stayed in the Kempinski Hotel for 3 weeks. The complex itself is very nice, suitable for the location, and clearly blends in well with the environment. The hotel and its extensive surroundings are evidently well-maintained. The staff are amazing -in particular- Maria in house keeping. She is efficient and friendly, she made our stay feel very welcoming. Breakfast was also very nice and always looked forward to the perfectly cooked eggs from Chef Daniel. With regards to dining, there were about 3 locations to eat. The Windsong Restuarant on the beach is nice but has a limited menu, therefore, after about 3 or 4 nights you would get bored with the food, the only vegetable they offer seems to be asparagus. The buffet was lovely, but could only afford to go once because the prices were extortionate, a 1000 SR each -without a drink. After a week, we ventured outside the hotel to look for places to eat, there are hardly any around this area. Apart from a few singers each evening, there was no real entertainment, which overall, gives it a real dull ambiance. The most exciting thing I see was when there was a wedding party, and they had great music, fire-eaters, and dancers, I watched it from my balcony and wished I could be there. For the money they charge, I would have thought they could afford much more exotic and fun entertainment for the guests. Overall, this is a great place for a rest, but unfortunately, unless you are rich, not much else.
Comment from Hotel Management
Jul 31, 2017 by Masami Egami, General Manager, Hotel Management
Dear Mrs. Debbie, Thank you very much for sharing your experience with us. I am glad to see that you enjoyed your stay. I am very sorry though that our entertainment offer did not match your requirements. While we do have daily live music and daily activities with the recreational team, we do not offer holiday animation as such since the majority of our guests travels on their honeymoon or for relaxation and seeks more peace and quiet. However, I have well taken note of your concerns and we will do our best to increase the variety of entertainment further. Best regards,
3 out of 5
Recommended
for Everyone
by A verified traveler

Good Location, Close to the Beach,reasonable price

Posted Jul 23, 2017
Pros: location calm area, at the beach. Food is great
Cons: There is not enough light inside the room. Mattress was not confortable, but maybe because they have joined two single to make a king size bed
Location: Petit Anse is must see. Del Place restaurant is great place to have late lunch /early sun set dinner. Great food, great location. Service is slow
Reception is great and helpful, Breakfast is amazing, great Variety, and taste good. Though the room location is at beach, i found the floor dirty a bit and the bed was not comfortable at all. unfortunately, although i booked a single king size bed, i have seen that it is two mattresses joined together. it was uncomfortable at all.
Comment from Hotel Management
Jul 24, 2017 by Masami Egami, General Manager, Hotel Management
Dear Valued Guest, Thank you very much for taking the time to share your experience with us. I am glad to see that you enjoyed your stay and have well taken note of your suggestion regarding the room light and the mattresses. We will work on that in order to improve the guest experience. I hope we will be able to welcome you back soon on another occasion! Best regards,
5 out of 5
by Nikunj

Best place to stay in mahe

Posted Jun 23, 2017 on Hotels
Amazing
Comment from Hotel Management
Jun 30, 2017 by General Manager, Hotel Management
Dear Nikunj, Thank you very much for your positive feedback. It is great to see that you enjoyed your stay and I hope you will visit again soon! Best regards, Masami Egami General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

nice place

Posted Apr 18, 2017
Pros: everything was great - 5 stars all the way
Location: nothing really close by - need a car
it was great to stay here in one of villa's....really nice grounds, beach was great, live music at night....the villa was super
Comment from Hotel Management
Apr 21, 2017 by Masami Egami, General Manager, Hotel Management
Dear Valued Guest, What a great review! I am delighted to see that you enjoyed your stay and I hope we will be able to welcome you back soon on another occasion! Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Dubai

Beautiful, friendly, relaxing!

Posted Apr 1, 2017
Pros: Everything! Although in hind sight we would book a ground floor sea view room to actually see the sea.
Cons: We had a sea view room which was obscured by the thick palm trees which in itself is lovely but would have liked to have seen the sea!
The initial reaction upon arriving in the hotel reception was WOW! The actual view and look of the resort was just beautiful and exceeded our expectations even after an overnight flight and no sleep! The champagne served with breakfast as part of the half board deal kept that happiness flowing every morning!! The beach staff were so friendly and knew my son's name by the end of the first day. They couldn't do enough for us. We did aqua aerobics and cocktail making but the ultimate was feeding the tortoises that were kept there. There was always something to do if lying on a sunbed was not enough stimulation. The staff arranged a helicopter tour as well as a day on a catamaran which gave us chance to see more of the beauty of the Seychelles. We had hired a car which meant we could also explore ourselves.
Comment from Hotel Management
Apr 4, 2017 by Masami Egami, General Manager, Hotel Management
Thank you very much for this great review. I am pleased to see that your family enjoyed the time at our resort and have also well taken note of your remark regarding the obstructed view. I hope we will have the chance to welcome you all back to the hotel soon on another occasion! Best regards,
5 out of 5
by Susan

Posted Mar 30, 2017 on Hotels
Excellent food and friendly staff
Comment from Hotel Management
Apr 4, 2017 by General Manager, Hotel Management
Dear Mrs. Susan, Thank you very much for your great review. I am very pleased to note that you enjoyed your stay with us! Thank you for your visit! Best regards, Masami Egami General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Secluded Hotel on the Beach

Posted Mar 16, 2017
Great hotel, amenities and food options. It seems relavitly new. The beach area is small but not horrible. Also, there is no surf in that area but a beautiful view.
Comment from Hotel Management
Mar 27, 2017 by Masami Egami, General Manager, Hotel Management
Dear Mr. Michael, What a great rating, thank you very much for sharing your experience! The surfing in the bay next to us is possible most of the times as the conditions there are different but this indeed depends on the weather. I hope we will be able to welcome you again soon on another occasion! Best regards,