Ratings based on 501 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Breakfast never had enough food.Posted Sep 28, 2017
Stains on bathroom floor and bedroom carpet. Breakfast buffet kept running out of eggs and sausage. Very slow to restock food.
for Everyoneby A verified traveler from Waterford, CT
Very clean, comfortable hotelPosted Sep 17, 2017
Needed a place to stay for just one night and this was an average priced hotel. My boyfriend wanted one of the lower end hotels in the area but this was worth every extra penny spent. Incredibly friendly staff and very spacious, clean rooms. Will definitely be staying here next time we are in the area.
for Everyoneby A verified traveler from Montreal Canada
comfortable hotel, good value for your moneyPosted Sep 4, 2017
Cons: the TV remote was malfunctioning
Location: if you want to go shopping in the Jersey malls or even at Woodbury it is a good location
Breakfast is definitely a plus. Comfortable place. Staff was friendly. Room was clean.
by A verified traveler from Toronto, Canada
Nice hotel but almost impossible to get intoPosted Aug 26, 2017
Nice hotel & good price but the driveway is right off a busy highway and the entry is hard to see and figure out. And Google Maps gave the back entrance which is locked shut. I had to circle three times and stop & phone the front desk but she had trouble explaining how to get in.We had the same trouble previously so sadly, will not stay there again. Getting in & out is too stressful.
for Everyoneby A verified traveler from new Jersey
Posted Aug 25, 2017
Terrific I had a good stay You shouldn't ask people to write more than they want
Posted Jul 19, 2017 on Hotels
The stay was great from top to bottom service, kindness and general care for the customer
by A verified traveler from NH
Bathroom problemsPosted Jul 18, 2017
Shortly after checking into our room I used the bathroom and discovered that even after multiple flushes, the toilet was barely capable of downing a simple piece of toilet paper. My husband used it a while later and determined that the toilet had some kind of clog. We called the desk and were asked to wait. After more than 30 minutes with no response, my husband called a second time and was told someone would be there soon. A few minutes later, a female clerk arrived with a plunger and bucket, thrust them into my husband's hands and disappeared, leaving us to plunge the toilet ourselves. Considering we had only been there for a short time and the hotel was obviously not full, we were amazed that we hadn't been offered a room change to one with a properly working toilet, or at least had someone on staff address the toilet issue rather than expecting a paying guest to act as a plumber. We have never had poor service like this during other stays within the hotel chain, so we were shocked at the poor service at this particular facility.
by A verified traveler
ExcellentPosted Jul 9, 2017 on Hotels
I was please and satisfy with my stay at this hotel. All I can say that I had no regrets booking it. I'll stay again and gain
Wow great place to stayPosted Jul 9, 2017 on Hotels
It was fantastic !! Clean, awesome, friendly staff a 5 Star rating and I am a hotel snob deva !!!
Comment from Hotel Management
Aug 18, 2017
Dear Guest, We appreciate that you chose our hotel for your travel. We are glad to hear that you had a good time at our hotel and look forward to see you in future. Regards, Hamid Hashemi, GM Comfort Suites Hotel 2015123800
for Everyoneby A verified traveler from northeast
Excellent staffPosted Jul 4, 2017 on Orbitz
Location: Storm king art center
The stay was pleasant . Room clean. Breakfast could have been better but still not bad. Most of all, I left something very valuable in the hotel room and they had kept it. Very thankful to staff for mailing it to me.