Ratings based on 501 Verified Reviews

4.1 out of 5
85% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Hotel was once very nice. Needs to be renovated.

Posted Apr 26, 2017
Pros: Very nice lobby area. Bathroom amenities are upscale.
Cons: Better club lounge . Pool area is falling apart
Tired looking hotel . Very loud in the hallways after 5:30am
2 out of 5
by A verified traveler

Posted Mar 19, 2017 on Hotels
This hotel is under construction but has lost its service attitude in the midst of it. It is sad to see.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2017
it was a very nice comfortable stay but the bathtub wasent as clean as expected and shower head wasent spraying correctly and the leather part of the head boards of the bed was cracked all over and was uncomfortable to lean on it or sleep next to it we had to move bacward a little otherwise petty much ok
3 out of 5
by A verified traveler

It is a okay hotel

Posted Mar 1, 2017
Jacuzzi had no hot water, the shower Wall has unbearable yellow stains. Other than that it is a quiet hotel.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 27, 2017 on Hotels
4 out of 5
by James

This traveler left a rating score only Posted Feb 26, 2017 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 20, 2017 on Hotels
2 out of 5
by Deborah

Disappointed with the noise on the 21st floor

Posted Feb 8, 2017 on Hotels
We were at the hotel for a family wedding and opted to use hotels.com rather than the wedding block of rooms which was a higher price. The wedding block was on the 17th floor and we were on the 21st floor. While our room was clean and comfortable, the hallway was filled with tools, a bag of trash and once inside our room, throughout the day, there were LOUD banging noises, drilling to the point that we asked the workmen if they could quiet it down(the walls were literally banging and shaking as we tried to rest). They replied they had a job to do. We called reception who said they were surprised that we had even been put on the 21st floor. It appeared that the rooms both to the left and right of us as well as down the hall were all propped open and having renovations. We were very disappointed to have been placed in such a work area with the staff aware that major renovations and noise would be ongoing for our entire weekend stay. The room itself was lovely- the constant banging noise, not so much.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 7, 2017 on Hotels
4 out of 5
by Joshua

This traveler left a rating score only Posted Feb 7, 2017 on Hotels