Ratings based on 294 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from HK

Posted Jul 7, 2016
All staff is great!!! Six star service. Highly recommanded. Room cleaniness still have space to improve.
5 out of 5
by A verified traveler

Posted Jul 3, 2016
Unforgettable experience right from arrival till departure the atmosphere was homely and caring . The reception staff , hotel staff , cleaniness was all above par . Excellent beach front . Highly recommended for stay in Phuket in this hotel
4 out of 5
by A verified traveler


Posted Jun 30, 2016
Being in isolated area, no other choice but eating within the hotel. Many restaurants, Good variety, Great service, Taste pretty good. Only problem is price is too steep.
5 out of 5
by A verified traveler

Posted Jun 29, 2016
A perfect hotel one can spend the entire holiday, too bad the beach was closed.
3 out of 5
by A verified traveler

A very general resort hotel

Posted Jun 25, 2016
Pros: The landscape of the hotel was attractive and impressive. But the hotel facade and public area seems to be old but still well maintained..
Cons: Renovation should be required to maintain attractiveness.
Location: No much attractive scenerary nearby. The location is too far away. Only suitable for staying in the hotel
The hotel is very far way from the down town or any nearby market. The guest would have very limited choice for catering and leisure. The so-called beach is not private and it is very narrow. The hotel is old in general. The housekeeping staff response very slowly and have missed providing some bath gown and slippers and amenties/sewing kits. They were out of my expectation of impression of Marriot. The reception staff was good and friendly. The other staff were generally polite and gave guest warm feeling
4 out of 5
by A verified traveler from tokyo


Posted Jun 5, 2016
プールサイドにいながら、波の音が聞こえるのが最高でした。深さの違うプールが3つもあり 落ち着いた雰囲気もリゾート感を演出してくれてました。
4 out of 5
by A verified traveler from Hyderabad, India

Great hotel campus with a beach front!

Posted Jun 3, 2016
Pros: Landscape, facilities, sea-turtle rehab centre, turtle village mini-mall run by marriott close by, large choice of restaurants, great breakfast etc!!
Cons: Room fixtures and furnishings maybe need renovation. More attentive staff especially since we didn't get the customary welcome drink though we tried!
Location: Mai Khao is north of the Phuket airport on the west coast with a beach front property. Nearby one would find back waters, ATV rides, turtle village.
A water body visually flowing into the ocean greets one as one enters the lobby. The humongous rooms and restaurants with an impressive campus feel tucks away very discretely a rain-forest in the backyard that leads you to the beach. Though the beach was more of a decoration with not much utility due to the monsoons and high tide when we visited, this is one amazing property to vacation in all configurations (couples, families with young, older kids, senior citizens). the staff however could have been a little warmer and attentive like we had experience at another Marriott property a stones throw away the Renaissance. The rooms also had slightly dated furnishing and fixtures and maybe needs an overhaul soon, though it has a classic old charm to it. Overall highly recommended.
5 out of 5
by A verified traveler

Posted May 13, 2016
素晴らしいホテル。 交通だけが不便だった。 朝食も美味しかった。 近くビーチありまして、最高だった。
5 out of 5
by Lee

This traveler left a rating score only Posted Apr 26, 2016 on Hotels
5 out of 5
by A verified traveler from Dallas, TX, USA

Top notch service gorgeous property amazing beach!

Posted Apr 25, 2016
Excellent all around! Room + staff + restaurants + beach !