Ratings based on 151 Verified Reviews

4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by William

A pleasant stay with great service.

Posted Jul 10, 2017 on Hotels
We had a great stay at Sanctum. We loved the diverse neighborhood in which it is situated, and felt like the hotel management team went out of their way to ensure we were comfortable and happy with our experience there. The apartment we selected (One Bedroom Deluxe) was sufficiently roomy for us three and was very functional. We also enjoyed our close proximity to transportation, restaurants, and grocery stores. We would definitely stay again.
Comment from Hotel Management
Jul 17, 2017 by Sanctum, Hotel Management
Dear William, Thanks for your great feedback, we are glad you enjoyed your stay at Sanctum and look forward in seeing you soon again.
4 out of 5
by Kore from Yorkshire

Kilburn surprise

Posted Jun 13, 2017 on Hotels
more than comfortable
Comment from Hotel Management
Jun 16, 2017 by Sanctum, Hotel Management
Dear Kore, Thank you for your feedback. We hope to welcome you back to Sanctum very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Sanctum stay

Posted Jun 4, 2017
Beautiful apartment, clean and well equipped. Short walk to transportation and amenities. The outstanding feature of Sanctum is its staff including security personnel. Very helpful and courteous, made our stay pleasant. Sanctum will be our first choice on our next visit to London.
Comment from Hotel Management
Jun 12, 2017 by Sanctum Management, Hotel Management
Dear Raj, It was a pleasure having you stay at Sanctum and we look forward in seeing you back at Sanctum Soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

excellent

Posted May 6, 2017
the front desk staff could not have been better so helpful, the room was very comfortable..we had a two bedroom two bathroom it was very spacious. would definitely book again
Comment from Hotel Management
May 11, 2017 by Michelle, Hotel Management
Dear Guest, we have shown this review to all our staff and they are overwhelmed and happy that you had a great stay. See you back at Sanctum soon.
5 out of 5
by Michael

11 nights

Posted May 2, 2017 on Hotels
11 night stay. Much more comfortable than a typical hotel room. The local area is good, not great for quality restaurant options. There were many convenient local transportation options nearby: bus, underground, rail. Access to a quality local fitness center. Would definitely stay again.
Comment from Hotel Management
May 11, 2017 by Sanctum, Hotel Management
Dear Valued guest, thank you for your review and stating that you will stay with us when you are back in London and we also look forward in seeing you back again.
5 out of 5
Recommended
for Families
by A verified traveler

close to public transport and easy access to all t

Posted Apr 15, 2017
Stayed there April 2017 with family of 6 (2 adults, 4 children). Had spacious 3 bedroom apartment with kitchen, living area and dining area. We were fortunate to have a flat on the top floor with wrap around balcony as well with very nice views.
Comment from Hotel Management
Apr 25, 2017 by Management, Hotel Management
Dear Valued Guest, thank you for the review and just to let you know that apartment was just totally refurbished and you were the first guest in there and it makes us very happy that you have appreciated it. Hope to see you soon again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Comfortable lodge

Posted Apr 9, 2017
Pros: I like that it is spacious and comfortable.
Cons: Having a computer desk and printer available for use by guests would be a plus.
Location: The bus for the Buckingham palace is just beside the lodge. The train station is less than a 5 minute walk.
We were visiting London for a few day. We are a family of 6 with 4 children. The Lodge had 2 bedroom and 2 beds in the sitting room area. We were very comfortable. The only thing that could have been an additional plus was that they do not have a desk top and printer for guests to use. If say, you want to print a ticket for a sight seeing event, you would have to find a way to send it to their email and they would print it for you. Otherwise, you could go to the local library that is right next door and pr
Comment from Hotel Management
Apr 25, 2017 by Management, Hotel Management
Dear Valued guest, thank you for scoring us so high. Your comments about the printer are noted and if there is a possibility of fitting one in somewhere in the reception then we will try to do so. Hope to see you soon again.
5 out of 5
by Allyson

Posted Feb 7, 2017 on Hotels
Comment from Hotel Management
Feb 14, 2017 by General Manager, Hotel Management
Dear Allyson, thank you for taking the time and reviewing us, we are happy that you fully enjoyed Sanctum's hospitality and we look forward in seeing you back at Sanctum soon.
4 out of 5
by Peter

Excellent choice for central London

Posted Feb 5, 2017 on Hotels
Very Good choice for visiting London High spec, comfortable, clean and spacious apartments Friendly and efficient reception desk very convenient 1 minute walk to overground station straight to Euston 10 minutes Tesco 100 yards for all supplies
Comment from Hotel Management
Feb 7, 2017 by General Manager, Hotel Management
Dear Peter In a few words you have summed up Sanctum international to perfection, thank you and see you back at Sanctum ‘ your home away from home ‘ soon.
5 out of 5
Recommended
for Families
by A verified traveler from New York

This Hotel is Spacious, Modern and Well-Maintained

Posted Dec 13, 2016 on Orbitz
Pros: Location, facilities and staff
Cons: Supplies could include initial roll of paper towels in the kitchen.
Location: Mainly restaurants and shops nearby. But also on major bus routes to major entertainment locations and tourist sites in London.
Arrived early and had to wait a while before I could check in. It was worth the wait as the apartment was clean and welcoming. Staff were polite, courteous and professional, whilst being non-intrusive. This made me feel at peace and at home. There are many shops and restaurants, all very short walk away. All the room amenities (cooker, fridge, W/Machine, dishwasher, etc.) were all new and clean and functioning well. They also have new facilities nearby which were opened the week I was there. This is good value for money and worth checking on for a stay in London.
Comment from Hotel Management
Dec 15, 2016 by Michelle, Hotel Management
Dear Valued guest, thank you for letting all the readers know about our great location, facilities and staff and how well presented your apartment was and how you felt that you are in your 'home away from home'. The readers will appreciate the well equipped and clean kitchens and the apartment, to sum it up you have let people know the great value for money, you are absolutely right, our new location is already open. See you back at Sanctum soon.