Ratings based on 2,667 Verified Reviews

4.4 out of 5
80% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Kuala Lumpur, Malaysia

Posted Jun 17, 2018
It was a great family holiday to Tokyo Disneyland. It was extremely convenient and easy to get to the Resort from Tokyo Hilton Bay. The shuttle times were very frequent as well so we never had to wait long. The Disney monorail was just opposite the hotel as well! Overall the breakfast buffet was very good and kid friendly! I would definitely come back to stay here again 😊
5 out of 5
by A verified traveler from NY

This traveler left a rating score only Posted Jun 5, 2018
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to Disney land Tokyo

Posted May 28, 2018
Great hotel for the price. Location is easy to get too and the restaurants are tasty but a pricy
Comment from Hotel Management
Jun 11, 2018 by Hilton Tokyo Bay, Hotel Management
Thank you very much for staying with us at the Hilton Tokyo Bay. We are pleased to hear that you satisfied with our location. Hilton Tokyo Bay is an official Tokyo Disney Resort® hotel, boasting easy access to Tokyo Disneyland® and Tokyo DisneySea®. We do hope that you will consider us for your next visit to Japan, and wish you a good day ahead.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 22, 2018
5 out of 5
by A verified traveler from California

Posted May 12, 2018
Beautiful hotel with incredible views of Disney! Easy to get to and from the park!
Comment from Hotel Management
May 25, 2018 by Hilton Tokyo Bay, Hotel Management
Thank you very much for your kind review of our hotel. I am happy to learn that you enjoyed your recent stay and enjoyed the panoramic views as well as the many facilities accessible in close proximity from our hotel. Thank you once again for your comments, and we look forward to welcoming you back for many more future visits.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 2, 2018
Very convenient and easy access hotel to the Disney Parks.
Comment from Hotel Management
May 18, 2018 by Hilton Tokyo Bay, Hotel Management
Thank you for staying at Hilton Tokyo Bay. We are delighted to hear that you enjoyed our location. Hilton Tokyo Bay is an official Tokyo Disney Resort® hotel, boasting easy access to Tokyo Disneyland® and Tokyo DisneySea®. We do hope that you will consider us for your next visit to Japan, and wish you a good day ahead.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Posted Apr 30, 2018
There was no information about restaurants menus and prices...hard to check alternatives with kids if u don't know what they offer. Just from a coffee shop. Very expensive.
Comment from Hotel Management
May 9, 2018 by Hilton Tokyo Bay, Hotel Management
Thank you very much for staying with us at the Hilton Tokyo Bay. However, we sincerely apologize that our restaurants did not meet your expectation. We will continue to work hard to improve our service and look forward to welcome you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 30, 2018
Massive room especially for Tokyo standard, excellent customer service and very convenient location if tou visit DisneySea/Disneyland
Comment from Hotel Management
May 9, 2018 by Hilton Tokyo Bay, Hotel Management
Thank you for staying at Hilton Tokyo Bay. We are delighted to hear that you satisfied with your room, service and location. I am very proud to hear that our team took good care of you and I can assure you that I will share the good comments with them. For us it is always important to hear what our guests thinks in order for us to improve and we will continue doing so in the future. We certainly hope that your time at Hilton Tokyo Bay was a memorable one and we look forward to welcoming you back again someday.
5 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Enjoyed our stay

Posted Apr 29, 2018
Room was huge with amazing ocean view. Upon check out we realized we forgot one javket in the room. Staff was nice and quickly checked and return the jacket to us. Breakfast in the hotel was nice but its better to take free shuttle and go out for meal for more options King size bed is only two single beds side by side pht together
Comment from Hotel Management
May 9, 2018 by Hilton Tokyo Bay, Hotel Management
Thank you very much for staying with us at the Hilton Tokyo Bay. We are delighted to hear that you enjoyed your room, service and breakfast experience. It makes us very proud and happy to read such positive feedback from our guests. All of our guest comments are shared with the entire team, and the team is certainly most motivated by your kind words. We do hope that you will consider us for your next visit to Japan, and wish you a good day ahead.
3 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Close to Tokyo Disneyland - Good for Kids

Posted Apr 23, 2018
The lobby was quite noisy (especially from Chinese guests). Near the reception they were showing Disney cartoons on 2 screens for the kids to watch. The reception service was pretty good. They put us on a themed floor, meaning it had kids-appropriate design with things like animals painted on the doors in the hallway, etc. The room itself was not bad, definitely designed with kids in mind. It had a big tree painted on the wall and some cute elements that kids would enjoy: a mirror that when you press a button something appears along with a disney-style sound, and a big lock and key that when you insert and turn the key - a disney-magic sound will be emitted. The single beds were too narrow for my personal taste, and the window shutters let in a bit too much light for me. The bathroom was overall good, although the shower drained very slowly. The room size was good, especially for Tokyo. And the hotel price was reasonable. There were no useful shops around unless you take the monorail 2 stops to a little mall and then the monorail back (each time the monorail costs an extortionate 2.5 dollars)... it is the same process as going to Disney parks. We were not impressed with the mall's restaurants overall.
Comment from Hotel Management
May 9, 2018 by Hilton Tokyo Bay, Hotel Management
Thank you very much for staying with us at the Hilton Tokyo Bay and for sharing your experience with other travelers. We are pleased to hear that you enjoyed your room, location and service experience. Hilton Tokyo Bay is an official Tokyo Disney Resort® hotel, boasting easy access to Tokyo Disneyland® and Tokyo DisneySea®. We certainly hope that your time at Hilton Tokyo Bay was a memorable one and we look forward to welcoming you back again someday.