Ratings based on 204 Verified Reviews

4.3 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Apr 3, 2018
Walking distance to beach & local shops/ cafes Very clean and comfortable Good views from balcony Very friendly and helpful staff Nice & quiet & private Would definitely stay here again
Comment from Hotel Management
Apr 3, 2018 by Reception, Hotel Management
Thank you for your positive review. We do hope you will stay again.
5 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Feb 13, 2018 on Hotels
Comment from Hotel Management
Feb 21, 2018 by Reception, Hotel Management
Thank you so much for the positive review.
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane, Queensland, Australia

Nice nights stay.

Posted Dec 24, 2017 on Wotif
Pros: Location, view and balcony.
Cons: Man the desk for more hours.
Location: Close to beach, restaurants, convenience stores and bottle shop.
Stayed Saturday night as the hotel was close to the office Christmas party. Nice clean room, nice balcony, plenty of space. We didn’t use the kitchen but it looked useable and had everything you would need with a full sized fridge. Office wasn’t manned Saturday afternoon for checkin but the after hours service was easy to use. Nice cafes and restaurants, a convenience store and bottle shop just around the corner. Close to the beach as well. Would stay here again.
Comment from Hotel Management
Dec 28, 2017 by Reception, Hotel Management
Thank you Ron for your positive Feedback, sorry we were not at Reception to Greet you, but glad you liked the apartment.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel , but.

Posted Dec 11, 2017 on Wotif
Rooms were a lot smaller then the photos made them look, the staff spoke very broken English and was hard to communicate with, other wise a nice place to stay.
Comment from Hotel Management
Dec 14, 2017 by Reception, Hotel Management
Thank you for the Feedback , this will assist us to make your stay more enjoyable next time.
3 out of 5
by A verified traveler from Sydney

Lack of personal service

Posted Nov 20, 2017 on Wotif
Pros: Good views
Cons: Staff the reception area
We checked ourselves in at 3pm on a Saturday afternoon. Check in was done via an intercom and safe at the reception desk. Check in was very disappointing as reception was not staffed.
Comment from Hotel Management
Dec 1, 2017 by Sue, Hotel Management
Dear Bel Sorry we were not available to assist your check in. but our after hours service do a very good job, and being a small resort we are not 24 hour reception.
4 out of 5
Recommended
for Everyone
by A verified traveler from sydney nsw

nice hotel close to the beach

Posted Nov 17, 2017
Pros: allocated car parking
Cons: a cupboard for underwear jumpers etc
Location: Handy to the Spit. Australia Fair sSurfers
very quiet location . our room overlooked the ocean . friendly staff. rooms clean / bed comfortable.
Comment from Hotel Management
Dec 1, 2017 by Sue, Hotel Management
Thank you for the feedback Patricia, we will use this information to improve this apartment.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bendigo

Great Location

Posted Nov 1, 2017 on Wotif
Great place to stay close to Tedder st Cafes and close to the Beach
Comment from Hotel Management
Nov 29, 2017 by Sue, Hotel Management
Dear Greg Thank you for your feedback we are pleased you enjoyed our beautiful location.
3 out of 5
by A verified traveler

It was a last minute booking

Posted Oct 31, 2017
Booked online, confusion at booking in, if we had more time to look around we would of. But it was a nice area to stay. Air conditioning sounded like being on a airplane but you could sleep with the noise.
Comment from Hotel Management
Nov 29, 2017 by Sue, Hotel Management
Thank you for your feedback we will use this information to improve our service in the future
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, great hotel

Posted Oct 12, 2017
Pros: Location.
Close to beach, away from crowds. Close to lovely restaurants and cafes, with the local Main Beach precinct offering everything you need. Tram stop only a few blocks walk, and buses also very handy right into Surfers. Lovely walking nearby. Perfect place to stay.
Comment from Hotel Management
Oct 18, 2017 by Reception, Hotel Management
Thank you for taking the time to give us your Review. We are very pleased you enjoyed your stay
5 out of 5
Recommended
for Everyone
by A verified traveler from brisbane

Posted Sep 30, 2017 on Lastminute
We stayed just two nights but could have been two weeks, great location and everything you need is there.
Comment from Hotel Management
Oct 18, 2017 by Reception, Hotel Management
Thank You Amanda for the Great Review, we hope to see you again.