Ratings based on 126 Verified Reviews

4.2 out of 5
100% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

bathroom on small side but oom size was fine

Posted Oct 22, 2016 on Hotels
Spoke English as well as French.Front desk helpful and courteous 15-20 minute walk to get to restaurants
4 out of 5
Recommended
for Everyone
by A verified traveler from Auckland, NZ

Nice hotel overlooking the Loire river.

Posted Sep 16, 2016
Room was modern & clean with a good shower. Walking distance to the town centre. Beautiful view of the Loire river & old buildings across the river.
4 out of 5
by david

This traveler left a rating score only Posted Aug 27, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Great hotel in a lovely town

Posted Aug 16, 2016
Saumur is an ideal place to break up a journey from the UK to the south of France. It is a beautiful town with lovely views from the bridges and some decent restaurants too. The Mercure is well-situated with an excellent terrace bar giving a perfect view of the town. We have stayed here 4 times and have always been happy with the room and the facilities. The staff are very friendly and very efficient.
4 out of 5
Recommended
for Everyone
by A verified traveler from Montréal, Qc., Canada

Hotel is sparkling clean and very well located.

Posted Jul 1, 2016
Pros: Everything except staff
Cons: Staff
Location: All good and handy.
Everything is good except the staff who seem oblivious to guests. The only bright spot here was the receptionist named Laurent, when we arrived. All the others were distant and didn't seem to care.
4 out of 5
by Mrs.Brenda I from Camberley

Stay in Saumur

Posted Jun 16, 2016 on Hotels
We were very happy with the location - right by the river - and the cleanliness of the hotel. Also parking facilities very good. Stayed for two nights en route home from the Dordogne. Would definitely stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Good location and great view from restaurant

Posted Sep 18, 2015
Pros: Location Breakfast
Cons: Mirror in bedroom as all are in bathroom so if partner is using bathroom cannot get ready at same time, small thing but matters. More milk for coffee
Location: Close to good restaurants and within walking distance to historical centre
Overall good experience, few minor niggles. Room fine overall. Bed comfy. Enjoyed visit. Parking convenient. Staff OK but not very friendly.
5 out of 5
by john from blackpool

great hotel

Posted Sep 10, 2015 on Hotels
fantastic hotel the best we stayed in during our 2 week tour of France
4 out of 5
by Jacqueline

This traveler left a rating score only Posted Sep 2, 2015 on Hotels
4 out of 5
by Robert from Londin

Great position

Posted Aug 13, 2015 on Hotels
Ideally placed to explore pretty and interesting Saumur