W Santiago
5.0 star property

Luxurious ski hotel with ski-in/ski-out access

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

W Santiago

Photo gallery for W Santiago

Pool
Exterior
Wow Suite, Suite, 1 King Bed, Corner | Premium bedding, minibar, in-room safe, individually decorated
3 restaurants, Japanese cuisine
Lobby

Overview of W Santiago

Reviews
8.6

Excellent

Highlight
  • Staff & service is scored top 10% in Santiago by travelers.

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Isidora Goyenechea 3000, Las Condes, Santiago, Region Metropolitana, 7550000
  • Popular LocationKarai1 min walk
  • Popular LocationApoquindo5 min walk
  • Popular LocationTobalaba Station9 min walk
  • Popular LocationLos Leones Station20 min walk
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Room options

Wonderful Room, Room, 2 Double Beds

cleanliness

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
Hypo-allergenic bedding
  • 398 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Corner

cleanliness

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
Hypo-allergenic bedding
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Wonderful Room, Room, 1 King Bed

cleanliness

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
Hypo-allergenic bedding
  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Fantastic Suite, Suite, 1 King Bed

cleanliness

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
Hypo-allergenic bedding
  • 8579 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Marvelous Suite, Suite, 1 King Bed

cleanliness

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
  • 10656 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Spectacular Room, Room, 1 King Bed

cleanliness

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
  • 495 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Spectacular Room, Room, 2 Double Beds

cleanliness

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
  • 495 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Wow Suite, Suite, 1 King Bed, Corner

cleanliness

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
Hypo-allergenic bedding
  • 1087 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Extreme Wow Suite

cleanliness

Highlights

Terrace
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
  • 1905 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Santiago

W Santiago is located in Las Condes, a neighborhood in Santiago, and is near a metro station. Costanera Center and Parque Arauco Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore San Cristobal Hill and Santa Lucia Hill. KidZania Santiago and Chilean National Zoo are also worth visiting. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with mountain biking and ecotours.

What's nearby

  • Costanera Center - 11 min walk
  • Clínica Indisa - 4 min drive
  • Parque Arauco Mall - 5 min drive
  • Medical Center Hospital Worker - 7 min drive
  • San Cristobal Hill - 13 min drive

Getting around

  • El Golf Station - 6 min walk
  • Parque Almagro Station - 9 min drive
  • Santiago Intl. Airport (SCL) - 30 min drive

Restaurants

  • Pizzeria Tiramisu - 1 min walk
  • Ica Cocina Peruana - 2 min walk
  • La Cabrera - 2 min walk
  • Bar Nacional - 4 min walk
  • Dominó Isidora - 5 min walk

About this property

W Santiago

Luxury boutique hotel located in Las Condes
W Santiago is located close to Costanera Center, and provides a poolside bar, a rooftop terrace, and shopping on site. Skiers and snowboarders can spend time on the slopes at this hotel featuring ski-in/ski-out access. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature Japanese cuisine and more. Fitness classes are offered at the 24-hour health club; the property also has dry cleaning/laundry services, 2 bars, and a business center. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, a gift shop, and an elevator
  • A porter/bellhop, wedding services, and a 24-hour front desk
  • Guest reviews give good marks for the breakfast and helpful staff
Room features
All 196 individually decorated rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and air conditioning.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 42-inch plasma TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (CLP 20,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends; CLP 19,900–19,900 per person
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Karai
  • NoSo
  • Red2One
  • Terraza

Things to do

  • 24-hour health club
  • Fitness classes
  • Shopping
  • Ski-in/ski-out access

Family friendly

  • Free crib
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • 42-inch plasma TV with premium cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Laptop-compatible safe
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 18000 per accommodation, per day, plus a deposit of CLP 72000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CLP 19900–19900 per person
  • Airport shuttle fee: CLP 42000 per vehicle (one way)
  • Self parking fee: CLP 20000 per day
  • Pet deposit: CLP 72000 per stay
  • Pet fee: CLP 18000 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Santiago W
W Hotel Santiago
W Santiago
w Santiago Hotel Santiago
Hotel W Santiago
W Santiago Hotel
W Santiago Santiago
W Santiago Hotel Santiago

Frequently asked questions

Is W Santiago pet-friendly?

Yes, W Santiago allows cats and dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of CLP 72000 per stay and a fee of CLP 18000 per accommodation, per day. Service animals are exempt from fees.

How much does it cost to stay at W Santiago?

As of Mar 28, 2024, prices found for a 1-night stay for 2 adults at W Santiago on Mar 29, 2024 start from $209.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at W Santiago?

Self parking is available for CLP 20000 per day.

What time is check-in at W Santiago?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at W Santiago?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does W Santiago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CLP 42000 per vehicle applies.

Where is W Santiago located?

Set amidst the mountains, this ski-in/ski-out hotel in Las Condes is within a 15-minute walk of Peru Plaza and Costanera Center and close to winter sports such as cross-country skiing. Apoquindo and Los Leones Golf Club are also within 10 minutes. El Golf Station is 6 minutes by foot and Tobalaba Station is 9 minutes.

W Santiago Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 251 out of 442 reviews" "
Rating 8 - Good. 115 out of 442 reviews" "
Rating 6 - Okay. 45 out of 442 reviews" "
Rating 4 - Poor. 14 out of 442 reviews" "
Rating 2 - Terrible. 17 out of 442 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

fangyi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility and amenities. Great infinity swimming pool and roof top bar.
Stayed 3 nights in Mar 2024

10/10 Excellent

ALEX

Liked: Cleanliness, amenities, property conditions & facilities
Nothing else
Stayed 2 nights in Dec 2023

10/10 Excellent

Teak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They made us feel like we were at home. Very accommodating.
Stayed 1 night in Jan 2024

10/10 Excellent

JULIAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property and location was perfect. The restaurants, shopping was nearby. The staff, rooms and food were excellent.
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location ! Excellent Staff ! Great Service
This was our first visit to Santiago. The service, friendliness and willingness to be of help at the W was outstanding. Food was excellent. Our upgraded room and its views was Amazing. The property is showing its age a little and could use a makeover and new, less soft mattresses. The location to shopping and restaurants is perfect. We would definitely stay again !
Stayed 3 nights in Dec 2023

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

alberto

Liked: Cleanliness, amenities
Disliked: Staff & service
Problems with te aircon at the room.
Stayed 1 night in Sep 2023

6/10 Okay

Diego

Traveled with partner
Disliked: Amenities, property conditions & facilities
The hotel it’s a little old, need to be update. Boring bar, boring ambiance. The sky bar close. Expensive medium quality
Stayed 1 night in Sep 2023

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Really looking run down these days. Looks like COVID took its toll. Was once the “it” place but not anymore
Stayed 1 night in Aug 2023

2/10 Terrible

paul

Disliked: Cleanliness, amenities
Service horrible especially front desk
Stayed 1 night in Aug 2023

General hotel information

Reasons to Book
Onsite Restaurant & Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0