Ratings based on 18 Verified Reviews

4.6 out of 5
100% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by Rafeek

Posted Jun 6, 2017 on Hotels
it's very quiet hotel and it's very good for relaxation, breakfast was good with quality food and good varieties, but Dinner was normal and dessert was not good enough. it's good for couples.
Comment from Hotel Management
Jun 9, 2017
Dear Mr. Rafeek, Thank you very much for sharing your experience with the other guests and thank you so much for your kind feedback. we are so pleased you honored our property and shall be waiting for your next visit. we are sorry if you met some inconveniences during your stay and we promise that we shall work on any issue did not meet your expectations. once again, thank you so much. Ayman Anis Hotel Manager
5 out of 5
by Laura

Lovely hotel

Posted Apr 18, 2017 on Hotels
Really nice hotel and the staff went above and beyond
Comment from Hotel Management
Apr 21, 2017
Dear Ms Laura, Thank you very much that you took the time to share your holiday feedback with us. We are pleased to read that you enjoyed your stay with us. We are so glad that the service we provided met your expectations. We all work exceptionally hard to ensure our guests have maximum satisfaction every day, we will also continue to do our best for our guests. We are looking forward to welcome you again here! Sunny greetings from Steigenberger Makadi. Mohamed Elsayed Hotel Manager
4 out of 5
Recommended
for Couples
by A verified traveler from Cairo

Nice hotel and friendly staff

Posted Apr 18, 2017
Pros: Adults only
Cons: Desserts.
Location: Jaz aqua park
We had a good stay, the place is well taken off and the pool is great. The only downside may be was the desserts and they didn't know whether we need to pay for a lunchbox or not. They offer a complementary romantic dinner by the pool on Sundays and Wednesdays which is lovely. The room was generally clean and seemed just renewed, the remote control batteries were dead and the housekeeping forgot to clean the bathroom on one day. I highly recommend the aqua park close buy, there's free transportation and a nice discount if you ask at the reception.
Comment from Hotel Management
Apr 21, 2017 by Mohamed Elsayed Hotel Manager, Hotel Management
Dear sir, we do thank you so much for your kind review. we hope you have really enjoyed your stay with us. we shall put your notes which might be negative in consideration and we shall work hard to improve any inconveniences. once again, thank you very much.
3 out of 5
Recommended
for Everyone
by A verified traveler from Egypt

Boutique Hotel

Posted Sep 23, 2016
Pros: Spacious rooms, helpful staff, good value for money
Cons: Food should improve, quality of dinner is extremely poor. Beach towels need to be renovated. Some waiters staff need more training.
Location: Location to beach and daily transportation was very satisfactory. Nothing to do near by very quiet at night.
Well maintained hotel. Pleasant staff in general though some of the waiters need more training. Breakfast was Ok but dinner was horrible in their different themes. The pastry definitely need huge improvement. Good quality for money.
Comment from Hotel Management
Oct 9, 2016 by Mohamed Elsayed Hotel Manager, Hotel Management
Dear Salwa! Thank you very much that you took the time to share your holiday feedback with us. It was a great pleasure that you choose the Steigenberger Makadi for your vacation. We are deeply sorry to read that the first impression didn't meet your expectations. We would like to inform you that we are working to improve our service every day. II would be our pleasure to welcome you again so that we can see the improvement. Sunny greetings from Steigenberger Makadi. Mohamed Elsayed Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Best stay

Posted Sep 14, 2016
Pros: Professional great service, Friendly Staff, very good food.
Cons: It would be the transportation from/to the beach and the Aqua Magic.
The Hotel staff are very friendly, professional and helpful, they were really doing their best to make us feeling comfortable, we really loved our stay in this hotel from A to Z. The service exceeded our expectations. Everything was on time, no delays and as expected. I wish the best for this hotel and the hotel staff, Keep it up, from success to another :) Thank you all for making our stay perfect and unforgettable.
Comment from Hotel Management
Oct 9, 2016 by Mohamed Elsayed Hotel Manager, Hotel Management
Dear Guest! Thank you very much that you took the time to share your holiday feedback with us. It was a great pleasure that you choose the Steigenberger Makadi for your vacation. We are deeply sorry to read that the first impression didn't meet your expectations. We would like to inform you that we are working to improve our service every day. Every one our hour we have bus fron/to the beach. Also you can use a golf car. II would be our pleasure to welcome you again so that we can see the improvement. Sunny greetings from Steigenberger Makadi. Mohamed Elsayed Hotel Manager
5 out of 5
by Ahmed

Posted Aug 22, 2016 on Hotels
Comment from Hotel Management
Oct 12, 2016 by General Manager, Hotel Management
Dear Ahmed! Thank you very much that you took the time to share your holiday feedback with us. It was a great pleasure that you choose the Steigenberger Makadi for your vacation. Moreover, we are pleased to read that you enjoyed your stay with us and also that the provide service was meeting your expectations. We are looking forward to welcome you again here! Sunny greetings from Steigenberger Makadi. Mohamed Elsayed Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent rooms and facilities

Posted Jul 16, 2016
Pros: Rooms and breakfast The Tannura Show Manager was on leave and acting manager did a good job Good pool and health club
Cons: Meat quality
Location: Golf resort , not at sea front but with sea view
Deserves its high rating ,adheres to international standards, good value for money, modern , seeks customer satisfaction, select clientele ,no children allowed .Very good breakfast buffet.
Comment from Hotel Management
Jul 20, 2016 by Ayman, Hotel Management
Dear Sir, Thank you very much for your good self and for your great feedback. we have been honored with your visit and so grateful for your kind praise. we hope to see your good self soon.
4 out of 5
by Sherif from Cairo

Nice week in STGB Makadi

Posted Jul 14, 2016 on Hotels
In general the hotel is comfortable and clean Staff extra helpful, Friendly & accommodating enjoyed the pool, meals, service etc. If I go back to Makadi I will stay in the same hotel and recommend it for friends as well. The only thing to be improved is the WIFI, free wifi is so so slow
Comment from Hotel Management
Jul 20, 2016
Dear Mr. Sherif, we thank your good self for your visit and very grateful for your kind feedback. we have been honored with your stay in our property. regarding the WIFI, we would like to affirm that free WIFI in the hotel with a limited speed but we have also a WIFI service with higher speed against charge. we wish you all the best and wish to see you again in our property soon.
5 out of 5
Recommended
for Couples
by A verified traveler

Relaxing resort

Posted Oct 16, 2014
Great staff , very consciencious . Food and service was exceptional.
Comment from Hotel Management
Jul 20, 2016 by Ayman, Hotel Management
Dear Sir, we have been honored with your visit and so grateful for your kind feedback. we wish your good self all the best and wish to see you in our property soon.
5 out of 5
by A verified traveler from Cairo

One of the best hotels I'be ever been in

Posted Oct 7, 2009
I have been in 46 countries and more than 150 hotels worldwide. At least 75 five star hotels and still if this hotel is not the. Eat then it will be one of the best five. Service is amazing, food is exceptional, view is very good and the whole trip was a time to remember
Comment from Hotel Management
Jul 20, 2016 by Ayman, Hotel Management
Dear Mr. Osama, You can not believe how pleased we are with that praise and applause. we are so grateful for your visit and wish to see your good self again as soon as possible.