Ratings based on 621 Verified Reviews

4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from new york

False advertising

Posted Sep 11, 2017
Pros: Breakfast buffet is excellent
Cons: change the representations on expedia to be real
Location: Century mall; movie theater
No window in room; no swimming pool; no king bed; noisy; not true to expedia pictures or words..feel I got dupped!
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

Clean , close to the city centre and not too pricy

Posted Aug 23, 2017
Friendly and very safe environment , you can walk in the middle of the night safely the city never sleeps
Comment from Hotel Management
Aug 29, 2017 by GM Tim, Hotel Management
Dear Ms. Beth, thank you for your review and we are glad you enjoyed your stay with us. Our hotel is indeed located in a vibrant area where you can enjoy the night life during your stay. We look forward in welcoming you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 29, 2017
Smart clean modern hotel with excellent facilities friendly staff and great food
Comment from Hotel Management
Jul 31, 2017 by GM Tim, Hotel Management
Thank you for the great review. Your comments inspire us to work and service are guests better each day. Hope to see you soon.
2 out of 5
by A verified traveler

Very late check in

Posted Jul 13, 2017
Unable to get into room till 5.30 pm not good enough
Comment from Hotel Management
Jul 17, 2017 by GM Tim, Hotel Management
We apologize for such inconvenience. We hope that this experienced has not marred your overall expectation of the hotel. Hope you can consider staying with us again
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2017
great staff very helpful and friendly, clean hotel
Comment from Hotel Management
Jul 11, 2017 by GM Tim, Hotel Management
Thank you for staying and we are glad you enjoyed your stay. We hope to see you and your family soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice hotel

Posted Jul 4, 2017
The only thing my concern is the buffet breakfast. They should have pinoy food with pinoy taste. A lot of american style of food but it tastes horrible.
Comment from Hotel Management
Jul 5, 2017 by GM Tim, Hotel Management
Thanks Lhen for the feedback's. We have noted this concern and we also provide Filipino items on breakfast upon your requests. I hope you can try it on your next return with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice people excellent service very polite

Posted Jun 26, 2017
At first it was expansive , but after I compared with other hotels , you get what you pay , it was well worth
Comment from Hotel Management
Jun 27, 2017 by GM Tim, Hotel Management
Thank you so much for the excellent review. Value for money is our top priority and we hope to see you again very soon.
5 out of 5
by A verified traveler

Posted Jun 12, 2017 on Hotels
Comment from Hotel Management
Jun 15, 2017 by Johnny, Hotel Management
Thank you for your overall positive rating. We are so glad you enjoyed and we look forward in welcoming you back soon.
5 out of 5
by A verified traveler

Posted Jun 11, 2017 on Hotels
Comment from Hotel Management
Jun 13, 2017 by Johnny, Hotel Management
Thank you for providing a perfect score for us. We are glad you enjoyed your stay.
5 out of 5
by JANICE

Posted Jun 2, 2017 on Hotels
Comment from Hotel Management
Jun 5, 2017 by Johnny, Hotel Management
Thanks Janice for giving us a great score. We are happy you enjoyed your stay and we look forward in welcoming you back soon.