Ratings based on 533 Verified Reviews

4.7 out of 5
88% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from manila

5 star

Posted Feb 24, 2018
Very pleased got the rest I needed,luxurious staff is great from the start to finish
5 out of 5
Recommended
for Everyone
by A verified traveler

very nice and great location

Posted Feb 22, 2018
Very courteous and accommodating staff, clean and modern rooms, located at the heart of Makati steps away from Greenbelt and Glorietta Malls, close to everything
5 out of 5
Recommended
for Everyone
by A verified traveler from monthomery, tx USA

Posted Feb 20, 2018
Excellent crew/staff; love Jimmy and Ana at the fitness center. Jimmy had wonderful healing hands; appreciate you 100%. Keep it up
5 out of 5
Recommended
for Everyone
by A verified traveler from san jose ca.

Friendly staff

Posted Feb 4, 2018
Great service. Friendly staff, they were accomodating. Really liked the greeters and opening the door. The whole experience was great. Would stay hear again.
Comment from Hotel Management
Feb 7, 2018 by Managing Director, Hotel Management
Dear Francisco, We appreciate the time you took to share your feedback on Expedia following your recent stay at Fairmont Makati. The team is certainly pleased to know that we meet your needs and expectations during your visit. We would love to have you again in the near future! Sincerely, David Batchelor Managing Director
5 out of 5
by A verified traveler from NY

Very Good Experience

Posted Feb 2, 2018
Easy check-in, professional staff,quiet, good location in Makati.
Comment from Hotel Management
Feb 7, 2018 by Managing Director, Hotel Management
Dear J, Thank you for taking the time to share your valuable feedback on Expedia following your recent stay at Fairmont Makati. We are pleased to learn that our service and location made your stay a great lodging experience. Sincerely, David Batchelor Managing Director
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia, USA

conveniently located in center of Makati

Posted Jan 31, 2018
service was excellent, accomodations were great, centrally located in the center of Makati with restaurants and shopping malls closeby.
Comment from Hotel Management
Feb 7, 2018 by Managing Director, Hotel Management
Dear Vivian, Thank you for sharing your experience at Fairmont Makati here on Expedia. It feels rewarding for all of us to know that we were able to provide you with a fantastic stay! Sincerely, David Batchelor Managing Director
4 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Excellent hotel in heart of makati

Posted Jan 28, 2018
Stay, check in was comfortable. Staff very friendly and responsible. Excellent and convenient location for work as well as good meals.
Comment from Hotel Management
Jan 30, 2018 by Managing Director, Hotel Management
Dear arun, Thank you for choosing Fairmont Makati and for taking the time to review our hotel on Expedia. The whole team is pleased to learn that your stay was made excellent by our service, location, and dining offers. We hope to see you again in the near future! Sincerely, David Batchelor
4 out of 5
Recommended
for Everyone
by A verified traveler from Manila

Walking distance to shops

Posted Jan 28, 2018
Pros: Location
Location: Walking distance to Glorietta and Greenbelt
No afternoon tea. All day refreshments only. Evening cocktails ok but not at as good as with other 5 star hotels.
Comment from Hotel Management
Jan 30, 2018 by Managing Director, Hotel Management
Dear Rach, Thank you for taking the to share your candid feedback on Expedia following your recent stay at Fairmont Makati. While we are delighted to know that you enjoyed our location in the Ayala Center, we regret that there were aspects of our hotel that did not meet your expectations. Please be assured that the management has taken careful note of your comment, and will certainly take this into consideration. Sincerely, David Batchelor
5 out of 5
Recommended
for Everyone
by A verified traveler from haymarket, va

Nice hotel close to high end shopping

Posted Jan 27, 2018
Love the location and the friendliness of the staff. Close to all the shopping mall. I was able to check out really late (3PM) which i appreciated since my flight was not until 5 PM. Will come back again and will recommend to friends. The hotel offers buffet for breakfast. It was the best breakfast I have ever had in a long time. Tons of selections.
Comment from Hotel Management
Jan 30, 2018 by Managing Director, Hotel Management
Dear Evelyn, Thank you for choosing Fairmont Makati for your recent visit. It is delightful for the whole team to know that our location, service, and breakfast offers made your stay a fantastic experience. We hope to welcome you back should you find yourself traveling to Manila soon! Sincerely, David Batchelor
5 out of 5
Recommended
for Everyone
by A verified traveler from Honolulu, HI

Luxurious hotel in the Central Business District

Posted Jan 26, 2018
Pros: Loved the hotel, friendly and helpful staff
Cons: Some of the technology in the room could be updated, probably at not much cost (not 100% up to current standards in the USA)
Location: Great location, close to great shopping options
Great, new hotel in the central business district of Makati. Close and convenient to most businesses and lots of shopping options nearby. The hotel is connected to the Raffles residences with the shared Long Bar, home of the original Singapore Sling -- a must try! Happy hour is very reasonably priced at all you can drink for 695pp from 5-8pm; for 300pp additional you can extend to 10pm
Comment from Hotel Management
Jan 30, 2018 by Managing Director, Hotel Management
Dear Stacey, Thank you for choosing to stay at Fairmont Makati. We appreciate the time you took to share your feedback on Expedia.com. Our team is delighted to know that your stay in our hotel was made an excellent lodging experience by our products and services. We are especially glad to know that you were to try the Singapore Sling at the Raffles' Long Bar and enjoyed our legendary drink! We hope to welcome you back should you find yourself traveling to Manila soon! Sincerely, David Batchelor