Ratings based on 77 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
92% of guests recommend
2.8 Room cleanliness
2.8 Service & staff
2.7 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Kuala Lumpur

Just a normal kind of hotel nothing special

Posted Jan 5, 2016
Pros: Location wise is close to the attraction of the city
Cons: Can replace the towel. Perhaps the Family room (the most expensive room) could come with the window. Other facilities such as business centre
Location: Attraction of the city nearby in walking distance such as Jonker Walk
Big room can accommodate 5 person. The towel provided kinda old and shabby. Getting the family room without any window is not a good deal. The check in kinda slow and the staff look streesed
4 out of 5
Recommended
for Families
by Sok Hwee

This traveler left a rating score only Posted Nov 12, 2015 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from 日本

マラッカ中心に近いホテル

Posted Nov 9, 2015
部屋やベッド等は快適だがシャワーやトイレ周りに古さを感じる。 マラッカ中心近くにありながら無料駐車場があり結構便利です。 値段が安いので数日滞在に適してるかと思いました
4 out of 5
Recommended
for Families
by Vanessa from Singapore

Posted Nov 9, 2015 on Hotels
Room was pleasantly spacious and clean.
1 out of 5
Recommended
for Families
by A verified traveler

Poor service, rooms's condition unclean.

Posted Oct 30, 2015 on Hotels
The conditions of the hotel is worst, dirty, colour on the wall start faded. Hotel's staff is rude to customer.
3 out of 5
Recommended
for Families
by CARMEN from hong kong

family room

Posted Oct 6, 2015 on Hotels
air cond not cold need service, bed-sheet need to double check not clean, other is good.
2 out of 5
Recommended
for Getaway With Friends
by Muhammad

This traveler left a rating score only Posted Oct 6, 2015 on Hotels
2 out of 5
Recommended
for Families
by A verified traveler

Hallmark Melaka needs to be improved

Posted Sep 26, 2015 on Hotels
The hotel wasn't exactly as shown on the Internet when I did the booking, here are some flaws I noticed during my stay for one day: 1- The hotel wasn't clean in general. 2-The room wasn't clean, with lots of hair on the carpet and even a cockroach found on the electric water kettle. 3- No TV channels except a very unclean picture of TV3 local channel. 4- The breakfast was so limited and basic foods were served. 5- The wireless Internet was so weak, that you can't browse or use mobile apps. 6- The water sink in toielet was dripping water. On other side, the beds were clean and comfortable to sleep with a good air conditioner.
2 out of 5
Recommended
for Families
by Wai Ching

This traveler left a rating score only Posted Sep 2, 2015 on Hotels
2 out of 5
Recommended
for Families
by Wai Ching from malaysia

Good location only

Posted Sep 1, 2015 on Hotels
Only location is great... room look very old. cleanliness in the room & customer service need to improve.