Ratings based on 162 Verified Reviews

3.2 out of 5
72% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice location

Posted Sep 12, 2017
The location is very good, bus station close to hotel.
Comment from Hotel Management
Sep 16, 2017 by MJ, Hotel Management
Dear Anonymous, thanks for staying with us. We appreciate your feedback!
2 out of 5
by A verified traveler from SG

Disappointing Stay.

Posted Sep 8, 2017
Pros: Friendly staff.
Cons: Pls improve room cleanliness
Location: near Jonker Walk
Hotel staff were friendly, however room condition was below average. Room very dusty, no hangers in wardrobe, safe box not working, whole day beeps non-stop, room telephone line was not plunge in. Spa pool not working, tried calling for assistance but phone not working. Overall disappointing stay.
Comment from Hotel Management
Sep 10, 2017 by MJ, Hotel Management
Dear AC, we’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel is OK, close to main attaractions

Posted Sep 4, 2017
Some of the reception staff were not very helpful at all. On certain days, the room were not cleaned until about 5:30pm which makes being in the room quite uncomfortable. However, the location was good with most of the historical sites within walking distance
Comment from Hotel Management
Sep 7, 2017 by HM, Hotel Management
Thank you for your review in Expedia! We sincerely apologize for our shortcoming over the busy period. Rest assured we will work hard to improve our services and we hope that you will give us another opportunity to serve you once more.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice close to town area

Posted Jul 9, 2017
the room is clean and comfort, hotel staff ok , friendly....
Comment from Hotel Management
Jul 13, 2017 by HM, Hotel Management
Hi Anonymous, Thank you for your short review.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 3, 2017
Close to town, museums, local attractions, etc. Parking space provided. Friendly staff. Comfortable and spacious rooms.
Comment from Hotel Management
Jul 5, 2017 by MJ, Hotel Management
Dear Lydon, Thank you for choosing the Bayview Hotel Melaka!
3 out of 5
Recommended
for Everyone
by A verified traveler from Spore

Good Value Hotel

Posted Jun 8, 2017
Stopover enroute to KL, not much expectation so no complain. Managed to See some part of Old/new Malacca. Savour Satay Celup. Afterall we only need a place to rest and refresh- good value within budget. Front desk staff pleasant and helpful. May explore more of the hotel next trip.
Comment from Hotel Management
Jun 17, 2017 by MJ, Hotel Management
Dear Richard, Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by Mokhtar

Worthwhile Hotel

Posted May 14, 2017 on Hotels
The hotel was value for money. I would stay again in the future.
Comment from Hotel Management
May 17, 2017
Dear Mokhtar, thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! Regards - MJ
4 out of 5
Recommended
for Everyone
by A verified traveler

eazy to find , nice place

Posted May 5, 2017
everything ok , just little bit old , but very nice hotel ,will visit again
Comment from Hotel Management
May 7, 2017 by MJ, Hotel Management
Dear Anonymous, thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!
3 out of 5
by A verified traveler

Posted May 2, 2017 on Hotels
Comment from Hotel Management
May 6, 2017
Dear Anonymous, Thank you for staying with us. We appreciate your feedback! Regards, MJ
4 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Nice hotel close to sightseeing, food and shops.

Posted Apr 29, 2017
Pros: The hotel was beautiful even if it's an old one... and locality..
Location: Near shopping mall, food (right next door)...boat cruise, historical sights...
Staff was great...extremely helpful, nice and polite...rooms was ok...food was alright... Most places within walking distance. If you don't mind the Melaka heat...
Comment from Hotel Management
May 6, 2017 by MJ, Hotel Management
Dear Tim, thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!