Ratings based on 784 Verified Reviews

4.1 out of 5
89% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Kuala lumpur

Hotel close to shopping mall.

Posted Feb 20, 2018
Lighting problems, it's took 45min for a technician to attend, still minor lighting occur. Toilet clog.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Slightly old place but still well-maintained

Posted Feb 19, 2018
This is my third time here. Experience remains positive. Hotel staff were courteous and fast during the check in. Room was as expected - clean, comfy, no weird smell. The place was generally old but as it was still well maintained, it gave the rustic and cosy feel.
4 out of 5
Recommended
for Everyone
by A verified traveler from KL, Malaysia

Nice hotel to a lot attraction location

Posted Jan 28, 2018
Day and night easy to stroll down the road to the nearby attraction point i.e. taming sari and dataran pahlawan which also have to manage my 3 little children. The road is busy only start at 11 am.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 2, 2018
Pleasant stay and near to city, sites and mall are around walk-able distance. A high raise view. Nice amenities. Value for money stay!.
Comment from Hotel Management
Jan 22, 2018 by The Management, Hotel Management
Dear Anonymous, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Centrally located and value for $.

Posted Jan 1, 2018
Hotel is well-located , right opposite Dataran Palawan mall (Macdonalds, pharmacy, cinema, Toys r us etc), and 10min walk to Mahkota Parade mall (Parkson department store, Giant supermarket etc). It's also just 5min walk to the heritage landmarks eg. St Paul's Hill. Concierge staff are helpful and speak good English. Many of the guests were big families on vacation. Room-wise, we stayed in deluxe room, the size is spacious. Basic amenities like toothbrush, shampoo, soap and shower cap are provided in the bathroom. The mattress was a little worn out, not very comfortable. One of the pillowcases smell unpleasant (oily smell). The number of electrical sockets in the room is low (1 at tv area + 1 at water kettle) - None at the bedsides. Overall experience was satisfactory. It was good value for money. Would stay again.
Comment from Hotel Management
Jan 22, 2018 by The Management, Hotel Management
Dear Anonymous, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management
3 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Posted Dec 30, 2017
Lovely pool area. Hotel is a bit tired and the bath in particular could have been cleaner, but our stay was comfortable. Staff were very friendly and helpful.
Comment from Hotel Management
Jan 22, 2018 by The Management, Hotel Management
Dear Anonymous, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Nice hotel near Joker street and shopping paradise

Posted Dec 25, 2017
clean room. Big and spacious bathroom. Good breakfast and worth to stay for a few nights in Melaka.
Comment from Hotel Management
Jan 22, 2018 by The Management, Hotel Management
Dear Alvin, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Melaka

Nice and pleasant hotel to stay.

Posted Dec 24, 2017
Nice place to stay, easy parking and excellent staff who helped us with the check in especially during the early hours around 1.00am.
Comment from Hotel Management
Jan 22, 2018 by The Management, Hotel Management
Dear Rizq, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Impressive lobby

Posted Dec 22, 2017
Cosy stay. Impressive lobby showcasing established artworks 👍
Comment from Hotel Management
Jan 22, 2018 by The Management, Hotel Management
Dear Keli Fong, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management
4 out of 5
Recommended
for Everyone
by A verified traveler from PJ

Good location and hotel

Posted Dec 19, 2017
Good stay in a strategic location of Melaka. Close to most of the places and restaurants that we intended to visit. Although they didn't have connecting rooms in this hotel as initially requested but pretty much thankful that we were put up in side-by-side rooms. Checking-in and out during peak times but no difficulties here.
Comment from Hotel Management
Jan 22, 2018 by The Management, Hotel Management
Dear ABG, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management